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The Metcalfe Hotel

4.0 star property

Photo gallery for The Metcalfe Hotel

Restaurant
Meeting facility
Executive Room, 1 King Bed
Premium bedding, down duvets, pillow-top beds, minibar
Meeting facility

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Housekeeping
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Metcalfe Street, Ottawa, ON, K1P 5L9
  • Elgin Street
    ‪2 min walk‬
  • National Arts Centre
    ‪5 min walk‬
  • Rideau Canal
    ‪5 min walk‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪17 min drive‬

Room options

View all photos for Suite, Corner

Premium bedding, down duvets, pillow-top beds, minibar

Suite, Corner

  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Suite, 2 Bedrooms

  • 79 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

42-inch flat-screen TV with cable channels, TV

Junior Suite

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (King)

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Room (King)

  • 52 sq m
  • Sleeps 2
  • 1 Twin Murphy Bed

View all photos for Executive Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Executive Room, 2 Bedrooms

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Room, 2 Bedrooms

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Bedrooms

  • 56 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, minibar

Superior Room, 1 King Bed

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Atrium)

Premium bedding, down duvets, pillow-top beds, minibar

Room, 1 King Bed (Atrium)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Ottawa

The Metcalfe Hotel is in the heart of Ottawa, within a 5-minute walk of Confederation Park and National Arts Centre. .This hotel is 0.2 mi (0.4 km) from Capital Information Kiosk and 0.3 mi (0.4 km) from Parliament Hill.

What's nearby

  • National Arts Centre - 5 min walk
  • Ottawa City Hall - 7 min walk
  • Parliament Hill - 7 min walk
  • Rideau Centre - 10 min walk
  • Byward Market Square - 14 min walk

Getting around

  • Ottawa Station - 6 min drive
  • Parliament Station - 6 min walk
  • Ottawa International Airport (YOW) - 15 min drive

Restaurants

  • ‪Browns Socialhouse - ‬3 min walk
  • ‪Grill Forty One - ‬3 min walk
  • ‪The Scone Witch - ‬3 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Metcalfe Hotel

Hotel with a 24-hour front desk, a quick walk to National Arts Centre
The Metcalfe Hotel offers 108 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 108 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional amenities at this hotel include a communal living room and a banquet hall.
Enjoy a meal at Cocotte, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are served on weekdays from 7:30 AM to 10:30 AM and on weekends from 7:30 AM to 1:00 PM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 6 meeting rooms available for events.
Full breakfasts are available for a surcharge on weekdays between 7:30 AM and 10:30 AM and on weekends between 7:30 AM and 1:00 PM.
Cocotte - Onsite bistro.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (CAD 47 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM–10:30 AM on weekdays and 7:30 AM–1:00 PM on weekends: CAD 15-25.00 for adults and CAD 10.00-20.00 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Cocotte

Family friendly

  • Children's games
  • Free cots/infant beds

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Meeting rooms - 6

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Renovated entire property – July 2022
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 15 to 25.00 for adults, and CAD 10.00 to 20.00 for children
  • Valet parking fee: CAD 47 per night
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Metcalfe Hotel Ottawa
Metcalfe Hotel
Metcalfe Ottawa
Ottawa Hotel Indigo
The Metcalfe Hotel Hotel
The Metcalfe Hotel Ottawa
The Metcalfe Hotel Hotel Ottawa

The Metcalfe Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1006 reviews
Rating 8 - Good. 189 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 13 out of 1006 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has a lot of charm and staff were so welcoming. Thoroughly enjoyed the hotel. The Metcalfe Hotel is walking distance to many restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

sandy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. I love that there is no carpet. Just clean hardwood floors. Nice shampoo and soap. Thank you!
Stayed 1 night in Nov 2024

4/10 Poor

Jazzy

Stayed 3 nights in Oct 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Close to everything. Staff is really nice and attentive. Beautiful place to stay and do some work from the lobby as well. My only issue was that the housekeeping cart was left all night beside my door. Little detail that should be taken care off. Other than that, my new to go hotel in Ottawa.
Stayed 2 nights in Nov 2024

10/10 Excellent

vita

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome staff and nice room. Quiet at night.
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location quiet boutique hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Wonderful stay! Great location. Will book again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay here again
Loved this hotel - so beautiful! I would definitely stay here again. I loved the complimentary robe and slippers. Great location -short walk downtown as well as to great restaurants. We were even able to watch the Santa Claus parade from our windows.
Stayed 2 nights in Nov 2024

10/10 Excellent

Debbie

Business traveller
Liked: Amenities
I stayed here for one night and really liked this hotel. My room was very stylish and updated. Perfectly clean and very comfortable. The restaurant downstairs is excellent, I had one meal there. Would definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

KellyAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

KellyAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our go to hotel when we are in Ottawa - not a bad word to be said about this property.
Stayed 1 night in Nov 2024

10/10 Excellent

Rich

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quick getaway for a weekend in Ottawa and chose The Metcalf Hotel. It was a great choice. The location was walking distance to the major sights and the local area was clean and quiet. Particularly helpful was Patrick the valet. After a long drive, Patrick parked our EV car and fully charged the battery- what a nice touch. The front desk staff was friendly and helpful. This will be our go to hotel when returning to Ottawa.
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel property.
Stayed 1 night in Nov 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to be
Stayed 1 night in Nov 2024

8/10 Good

Vaanya

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, but the washroom was tiny. With our toddler, it was hard to manage. I also noticed a lot of dust and lint around the bed because my kid was playing on the floor. It was shocking because the first impression I got from stepping into the hotel was that it was wow.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Oct 2024

4/10 Poor

Mathew

Travelled with partner
Liked: Property conditions & facilities
There was no vallet parking, had to park off property, and a dirt bathroom with hair stuck to the shower.
Stayed 1 night in Nov 2024

8/10 Good

Vanessa

Stayed 1 night in Oct 2024

10/10 Excellent

Tony

Stayed 1 night in Oct 2024

10/10 Excellent

Mohamed, ST JOHN S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for price Would go again
Stayed 1 night in Nov 2024

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024