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Aqueen Heritage Hotel Joo Chiat

3.5 star property

Photo gallery for Aqueen Heritage Hotel Joo Chiat

Front of property
Interior detail
Superior Double or Twin Room
Reception
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Laundry

Explore the area

Map
51 Joo Chiat Road, Singapore, 427373
  • Singapore National Stadium
    ‪5 min drive‬
  • East Coast Park
    ‪8 min drive‬
  • Marina Bay Sands Casino
    ‪9 min drive‬
  • Singapore (SIN-Changi)
    ‪19 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Front of property

STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

  • Free WiFi
  • Air conditioning
  • 24/7 front desk
4.4 out of 5, Excellent, (60)
The price is AU$149
for 1 room
includes taxes & fees
3 May - 4 May
STORIES Joo Chiat, a Hotel by Cove - Paya Lebar, Singapore - NEWLY RENOVATED

About the area

Singapore

Located in Singapore (East Coast), Aqueen Heritage Hotel Joo Chiat is within a 10-minute drive of Marina Bay Sands Casino and Marina Bay Sands Skypark. .This hotel is 6.3 mi (10.2 km) from Orchard Road and 8.5 mi (13.7 km) from Universal Studios Singapore.

What's nearby

  • Singapore National Stadium - 5 min drive - 3.7 km
  • Singapore Indoor Stadium - 5 min drive - 3.8 km
  • East Coast Park - 8 min drive - 8.6 km
  • Marina Bay Sands Casino - 9 min drive - 7.5 km
  • Marina Bay Sands Skypark - 9 min drive - 7.9 km

Getting around

  • Paya Lebar Station - 12 min walk
  • JB Sentral - 58 min drive
  • Singapore Changi Airport (SIN) - 19 min drive

Restaurants

  • ‪Hajah Maimunah - ‬1 min walk
  • ‪The Original Vadai - ‬1 min walk
  • ‪Abc Original Nasi Kandar - ‬4 min walk
  • ‪Evertop Family Restaurant - ‬1 min walk
  • ‪Yi Zun Noodle - ‬1 min walk

About this property

Aqueen Heritage Hotel Joo Chiat

Hotel in Singapore with a 24-hour front desk and a restaurant
Aqueen Heritage Hotel Joo Chiat offers 70 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. LED televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, complimentary toiletries, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 70 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and slippers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
At Aqueen Heritage Hotel Joo Chiat, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Aqueen Heritage Hotel Joo Chiat has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: SGD 15 for adults and SGD 7.50 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SGD 100.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SGD 15 for adults and SGD 7.5 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Joo Chiat Singapore
Aqueen Heritage Joo Chiat
Aqueen Heritage Joo Chiat
Aqueen Heritage Hotel Joo Chiat Hotel
Aqueen Heritage Hotel Joo Chiat Singapore
Aqueen Heritage Hotel Joo Chiat Hotel Singapore

Aqueen Heritage Hotel Joo Chiat Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 51 out of 134 reviews
Rating 8 - Good. 56 out of 134 reviews
Rating 6 - Okay. 21 out of 134 reviews
Rating 4 - Poor. 5 out of 134 reviews
Rating 2 - Terrible. 1 out of 134 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

8/10 Good

Deepak

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Business Hotel

Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Geylang Area Hotel

My most recent stay at Aqueen Heritage Hotel was very satisfying. Hotel lobby and room are clean and welcoming as always. Great shopping and eateries are close by. As usual, Mr. Hamid is very welcoming and friendly, making the stay even more pleasant.
Stayed 4 nights in Nov 2019

6/10 Okay

simyee

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Room condition

room super small compared to last time i stay, only bed almost near to to wall, only have 1 side can go up to bed. no place to open my luggage. Lighting at toilet too dark. Sound prove need to improve, can heard sound from beside room and door bang sound and person talk at walkway.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

shoban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Nurfarhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place but could do with some improvements

Place looks better then normal stay hotels, but could have some improvements. 1) the room I stayed (318) can't watch YouTube or netflix with the smart TV, would be nice if there's cable channels other then local channels. 2) at early morning some one tried to open my room room. Luckyly I latched the door. Think it was a staff cos mumbled about open wrong room. 3) been 3 weeks and my deposit has not been returned. Overall I'm still happy. Would return again soon.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean property but difficult to contact them by phone for reservations due to limited opening hours. Breakfast was luke warm and limited in choice. Otherwise clean, accessible and safe.
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean; good staff support. Window should have the shutter opened to allow view outside.
Stayed 4 nights in Jun 2019

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value stay

Cozy hotel, staffs were friendly and nice
Stayed 1 night in Apr 2019

10/10 Excellent

Cyntia Xiuk Xuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality of service

Excellent room service ! All the staffs very helpful and polite! Will come back again.
Stayed 3 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment. Nice neighborhood and lots of interesting plc
Stayed 1 night in May 2019

10/10 Excellent

SyedImranAhmed, Makati, Ph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think over all my sty was satisfactory and it’s a reasonable price hotel. Amenities are also close by and ease of traveling too. Room itself was neat and clean. I would definitely consider again.
Stayed 5 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Dated and overpriced

The carpet looks to be from 60 years ago and the bathroom floor wasn't very clean. The Wi-Fi keeps dropping connection and the connections is often slow. The staff would also rarely smile or even try to acknowledge your presence. I also went in expecting that the laundry would be by weight but it was by piece... It would have cost me over 120 for a small laundry. The bed was comfortable though... Overall, it is a very dated hotel that is way overpriced.
Stayed 4 nights in Apr 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable and comfortable

I booked Queen bed room. The room is clean and neat. Although is small room but still comfortable. TV only broadcast SG channels. Bed is soft enough for me and not too hard. Only the pillow too soft to me. Their staff are polite and helpful.
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay

Clean room, comfortable, nice staff, safe area, about 10-15min walk from MRT station.
Stayed 1 night in Feb 2019

10/10 Excellent

Libra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfort room

Stayed 1 night in Feb 2019

8/10 Good

Bin shu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2018

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near to fabulous restaurant, shopping and transport.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Clean hotel, close to food court. My room is a bit noisy.
Stayed 2 nights in Dec 2018

10/10 Excellent

Kalwant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Great boutique hotel in Geylang Serai. Good food is plentiful in the area. Good transportation links as well. And Mr. Hamid was very welcoming. Room was compact but sufficient.
Stayed 4 nights in Oct 2018

8/10 Good

Shen

Stayed 1 night in Oct 2018