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Fragrance Hotel - Classic

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fragrance Hotel - Classic

Standard Double Room
Reception
Standard Double Room
Front of property
Standard Double Room | Bathroom

Reviews

7.2 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
418 Balestier Road, Singapore, 329808
  • Mount Elizabeth Novena Hospital
    12 min walk
  • Hong Kong Street Chun Tat Kee
    1 min walk
  • Novena Station
    15 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    21 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Desk, free WiFi, bed sheets

Superior Room, 1 Double Bed

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Fragrance Hotel - Rose

Free WiFi
Air conditioning
Laundry
24/7 front desk
3.5 out of 5, Good, (374)
The price is AU$146
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Fragrance Hotel - Rose

About the area

Singapore

With a stay at Fragrance Hotel - Classic in Singapore (Novena), you'll be within a 5-minute drive of Mustafa Centre and Bugis Street Shopping District. .This hotel is 3.6 mi (5.7 km) from Gardens by the Bay and 3.8 mi (6.2 km) from Marina Bay Sands Casino.

What's nearby

  • Mount Elizabeth Novena Hospital - 12 min walk
  • Mustafa Centre - 3 min drive
  • Bugis Street Shopping District - 4 min drive
  • Orchard Road - 5 min drive
  • Marina Bay Sands Casino - 7 min drive

Getting around

  • Novena Station - 15 min walk
  • Kempas Baru Station - 32 min drive
  • Singapore Changi Airport (SIN) - 26 min drive

Restaurants

  • ‪Balestier Bak Kut Teh - ‬3 min walk
  • ‪Thank You Come Again - ‬5 min walk
  • ‪Loy Kee Chicken Rice - ‬4 min walk
  • ‪Founder Bak Kut Teh Restaurant - ‬4 min walk
  • ‪Rochor Beancurd House - ‬1 min walk

About this property

Fragrance Hotel - Classic

Hotel with a 24-hour front desk, near Mustafa Centre
Fragrance Hotel - Classic offers 48 air-conditioned accommodations with complimentary bottled water and hair dryers. LCD televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).

Make yourself at home in one of the 48 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and electric kettles, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Luggage storage
  • No housekeeping
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's GPHL Check-in & Digital Key mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Fragrance Classic Hotel
Fragrance Classic Singapore
Fragrance Hotel Classic
Fragrance Hotel Classic Singapore
Fragrance Hotel - Classic Singapore
Fragrance Classic
Fragrance Hotel Classic
Fragrance Classic Singapore
Fragrance Hotel - Classic Hotel
Fragrance Hotel Classic (SG Clean)
Fragrance Hotel - Classic Singapore
Fragrance Hotel - Classic Hotel Singapore

Fragrance Hotel - Classic Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 38 out of 183 reviews" "
Rating 8 - Good. 62 out of 183 reviews" "
Rating 6 - Okay. 57 out of 183 reviews" "
Rating 4 - Poor. 17 out of 183 reviews" "
Rating 2 - Terrible. 9 out of 183 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thye Yiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Polite Staffs. Room is clean, however small. There was a change of plans for my accomodation and I have to check out earlier. They are able to refund the difference with minimum hassle. Great service.
Stayed 11 nights in Jul 2024

8/10 Good

Winnet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff and service was excellent
Stayed 2 nights in Mar 2024

8/10 Good

Desmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place just very small space to move around.
Stayed 3 nights in Feb 2024

10/10 Excellent

Khan, Naples

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2023

2/10 Terrible

Yap

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Room very very small, bed also small n don hv window , same at staying in the jail.
Stayed 8 nights in Nov 2023

8/10 Good

Ben

Stayed 1 night in Oct 2023

4/10 Poor

Kok Seng

Travelled with partner
Disliked: Amenities
Cramped & small
Stayed 4 nights in Nov 2023

8/10 Good

CHUN-TING

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I can hear the next door doing something.
Stayed 5 nights in Nov 2023

10/10 Excellent

Ernest

Business traveller, Travelled with partner
Liked: Cleanliness, amenities
Good
Stayed 3 nights in Oct 2023

2/10 Terrible

Asia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
If it wasn’t for those that work at the front desk this would get negative stars. Raymond & his colleagues are amazing & that is the type of customer service you should provide. As far as the room, it could use plenty of updating & better cleaning. Very old looking & very small. There are a bunch of tiny bugs that crawl all through the room & they are aware stating it may be because of rainy season. On top of that my flight was delayed by a day due to the weather where I was coming from. They refused to refund me for 1 night even though the change of plans was out of my control & I still stayed for the rest of my stay! Regardless of policy they have the ability to make exceptions & this should have been one of them. I had no control over my flight change. Refunding me would have helped me a whole lot more than it would have hurt them. I would never recommend this hotel nor stay here again. Poor service coming from the backend but thank you to those on the frontlines dealing with all of the drama that the company does not handle properly.
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
No windows
If I know there are no windows in the room. I definitely would not book it. Rooms are ok but need some refresh
Stayed 4 nights in May 2023

6/10 Okay

SRINIVASA RAO

Liked: Cleanliness, staff & service
small room. No fridge
Stayed 4 nights in May 2023

2/10 Terrible

Peter

Stayed 1 night in May 2023

6/10 Okay

Wenn

Travelled with partner
Liked: Staff & service
Due to no window, there is a very strong foul smell inside the room. Make me uncomfortable. The bed is terrible too. Definitely there is better choice elsewhere. No house keeping, i was told it was a busy day, around evening time then my room will be tidy. Speechless...
Stayed 2 nights in Apr 2023

8/10 Good

Quang Hung

Stayed 3 nights in Apr 2023

10/10 Excellent

nympha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Apr 2023

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a 7-eleven right next to it. Many restaurants around the hotel, staff was friendly and helpful. The place is super clean.
Stayed 2 nights in Apr 2023

8/10 Good

Kien Hau

Stayed 7 nights in Feb 2023

8/10 Good

larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay….tksss
Stayed 5 nights in Jan 2023

8/10 Good

Christine Faith Therese, Darlington

Liked: Cleanliness, amenities, property conditions & facilities
The property is tiny but clean. Staff are nice though there are some that were not so accommodating. ***I am not happy with the refund policy.
Stayed 6 nights in Jan 2023

10/10 Excellent

Peter

Stayed 1 night in Jan 2023

6/10 Okay

TAK SHUI

Stayed 1 night in Dec 2022

8/10 Good

PHONG

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is small but very clean.
Stayed 1 night in Nov 2022

6/10 Okay

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a comfortable stay, the staff were friendly and helpful. I had a ground floor room without windows which suited my needs as I was on a stop over so I was able to rest ,may not suit everyone.the hotel is in a good location, across the road from a hawker centre.
Stayed 1 night in Nov 2022

4/10 Poor

XUAN DINH

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 3 nights in Sep 2022