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JEN Singapore Tanglin by Shangri-La

4.0 star property

Photo gallery for JEN Singapore Tanglin by Shangri-La

Front of property - evening/night
Check-in/check-out kiosk
Dining room
Outdoor pool, pool umbrellas, pool loungers
Executive lounge

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar

Explore the area

Map
1A Cuscaden Road, Singapore, 249716
  • Singapore Botanic Gardens
    ‪9 min walk‬
  • ION Orchard
    ‪12 min walk‬
  • Orchard Road
    ‪3 min drive‬
  • Singapore (SIN-Changi)
    ‪32 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool, open 6:00 AM to 10:30 PM, free pool cabanas

JEN Singapore Orchardgateway by Shangri-La

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1004)
The price is AU$413
for 1 room
includes taxes & fees
9 Apr - 10 Apr
JEN Singapore Orchardgateway by Shangri-La

About the area

Singapore

With a stay at JEN Singapore Tanglin by Shangri-La, you'll be centrally located in Singapore, steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital. .This spa hotel is 0.4 mi (0.7 km) from Forum The Shopping Mall and 0.5 mi (0.8 km) from Palais Renaissance.

What's nearby

  • Gleneagles Hospital - 8 min walk - 0.7 km
  • Singapore Botanic Gardens - 9 min walk - 0.8 km
  • ION Orchard - 12 min walk - 1.0 km
  • Orchard Road - 3 min drive - 2.1 km
  • Fort Canning Park - 5 min drive - 3.8 km

Getting around

  • Orchard Boulevard Station - 3 min walk
  • Kempas Baru Station - 32 min drive
  • Seletar Airport (XSP) - 25 min drive

Restaurants

  • ‪Cafebiz - ‬1 min walk
  • ‪Caffe Beviamo - ‬3 min walk
  • ‪Astor Bar - ‬4 min walk
  • ‪Paul - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

JEN Singapore Tanglin by Shangri-La

Hotel with a full-service spa, steps from Tanglin Mall
JEN Singapore Tanglin by Shangri-La offers 565 air-conditioned accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Singapore hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Make yourself at home in one of the 565 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a hot tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, J65, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
J65 - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: SGD 38 for adults and SGD 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • J65

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Lift (109 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SGD 108 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 38.00 for adults and SGD 19.00 for children
  • Rollaway bed fee: SGD 108 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property

Property is also known as

Hotel Traders
Hotel Traders Singapore
Singapore Hotel Traders
Singapore Traders
Singapore Traders Hotel
Traders Hotel
Traders Singapore
Traders Singapore Hotel
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin
Jen Tanglin Singapore
Jen Tanglin
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
Hotel Hotel Jen Tanglin Singapore by Shangri-La
Hotel Jen Tanglin Singapore by Shangri La
Hotel Jen Tanglin Singapore Shangri-La
Hotel Jen Tanglin Shangri-La
Jen Tanglin Singapore Shangri-La
Jen Tanglin Shangri-La
Hotel Jen Tanglin Singapore by Shangri-La Singapore
Hotel Jen Tanglin Singapore
Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
Traders Hotel Singapore
Jen Tanglin Singapore Shangri

JEN Singapore Tanglin by Shangri-La Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 581 out of 1005 reviews
Rating 8 - Good. 289 out of 1005 reviews
Rating 6 - Okay. 80 out of 1005 reviews
Rating 4 - Poor. 36 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Travelled with family and small children
The concierge is very welcoming and friendly. They entertained the kids with candy cane too. They place is not too busy, convenient to move around. Room is neat and clean, enough space for 2 kids to dance around. A great staycation overall :)
Stayed 1 night in Dec 2024

8/10 Good

HON YIN CHI WING

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Breakfast is very good, lots of choices and delicious. Location is good, near MRT station and a small shopping mall nearby. Room is small and bed is small too.
Stayed 1 night in Dec 2024

6/10 Okay

Elton

Liked: Cleanliness
Birthday celebration night
I have this stay is for hubby birthday celebration and hotels messaged said there will be birthday perk but when we check in , nothing happened at all which im disappointed. Room are quite small and pillows are too soft , can slp well .
Stayed 1 night in Dec 2024

10/10 Excellent

CHOTIKARN

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I had already informed the hotel that I need the connecting room in the remark but it was fail.
Stayed 4 nights in Dec 2024

10/10 Excellent

Farin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was cozy and clean. The staff were friendly and attentive. We loved the delicious breakfast spread and the convenient location.
Stayed 2 nights in Dec 2024

8/10 Good

Yin

Travelled with partner
Liked: Cleanliness, staff & service
Swimming pool closed at 8pm and no hot whirlpool.
Stayed 7 nights in Dec 2024

10/10 Excellent

Davis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the convenient location, which is easily accessible by public transportation
Stayed 2 nights in Dec 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

wee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2024

8/10 Good

Joel

Travelled with family
Liked: Staff & service, property conditions & facilities
Good place to stay
Stayed 4 nights in Dec 2024

10/10 Excellent

Qiutong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 6 nights in Dec 2024

10/10 Excellent

Elisia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Very accommodating and did some little touches for our wedding anniversary, which is really appreciated. Property is also clean and great location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional Arrival Experience at this Hotel!
We loved the service given to us by Daniella and her team when we checked in. Though we didn’t say much, she was able to anticipate we were there for celebratory reasons and provided an exceptional arrival experience which is definitely 10/10 on all fronts. Our disappointment was in the breakfast service. The staff were generally nice but the food refill rate was extremely slow especially the popular ones. It was much better in our previous stay.
Stayed 1 night in Dec 2024

8/10 Good

CINDY, Jakarta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was good. a decent size. bed was okay. I mentioned my VIP tier in expedia but the guy checking me in said he could not see the tier on my booking, even after I showed him my print out. so no benefits there. we didn't mind too much, as he said the hotel was fully booked & thus no room upgrade available. we were given a room in the 17th floor. what annoyed me a bit was the reservation was clearly for 2 adults and 1 kid, but we were only given two towels. every single day of my stay, I had to request for one extra towel. how hard was it to make a note for room service to provide extra towels? they did give me extra towels every time I asked for it, but then room service would remove the towels and I had to ask again. location was excellent. right next to tang lin mall so easy to get food. but there wasn't much to see in that mall to be honest. the hotel was very close to the MRT, too. overall we enjoyed our stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne, Vail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and came back again. Convenient location. Excellent service. Clean. Food is just OK but not a primary criteria.
Stayed 1 night in Dec 2024

6/10 Okay

Brian

Stayed 6 nights in Nov 2024

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

LORETTA

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful Very close to public transportation
Stayed 4 nights in Nov 2024

10/10 Excellent

April camile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

James, Alhambra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room is too small for the price.
Stayed 1 night in Nov 2024

10/10 Excellent

Bing Bing, Richmond Hill

Stayed 2 nights in Nov 2024

6/10 Okay

shermean

Travelled with group
Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Chee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024