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Novotel Singapore on Stevens

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Singapore on Stevens

Outdoor pool
Outdoor pool
Exterior
In-room safe, desk, laptop workspace, blackout curtains
Daily buffet breakfast (SGD 40 per person)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pool
  • Housekeeping
  • Parking included

Explore the area

Map
28 Stevens Road #01-01, Orchard District, Singapore, 257878
  • Orchard Tower
    14 min walk
  • Enjoy Eating House and Bar, Stevens
    1 min walk
  • Stevens Station
    10 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    24 min drive

Room options

View all photos for Deluxe Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Double Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premier Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Pool

Mercure Singapore On Stevens

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (952)
The price is AU$233
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Mercure Singapore On Stevens

About the area

Singapore

With a stay at Novotel Singapore on Stevens in Singapore (Tanglin), you'll be within a 5-minute drive of Singapore Botanic Gardens and Orchard Road. .This family-friendly hotel is 3.5 mi (5.7 km) from Singapore Flyer and 3.8 mi (6.1 km) from Gardens by the Bay.

What's nearby

  • Singapore Botanic Gardens - 18 min walk
  • Orchard Road - 3 min drive
  • Gardens by the Bay - 7 min drive
  • Marina Bay Sands Skypark - 7 min drive
  • Universal Studios Singapore - 12 min drive

Getting around

  • Stevens Station - 10 min walk
  • Kempas Baru Station - 30 min drive
  • Singapore Changi Airport (SIN) - 28 min drive

Restaurants

  • ‪Hua Ting Restaurant - ‬13 min walk
  • ‪Winestone - ‬1 min walk
  • ‪Shang Palace - ‬10 min walk
  • ‪Fudebar - ‬1 min walk
  • ‪Curry Gardenn - ‬1 min walk

About this property

Novotel Singapore on Stevens

Family-friendly Singapore hotel in Tanglin with free parking
Novotel Singapore on Stevens offers 254 accommodations with safes and bathrobes. LED televisions come with digital channels. Bathrooms include rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor tennis court and a 24-hour health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
Stay in one of 254 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities, including a 24-hour health club, an outdoor pool, and an outdoor tennis court. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room.
For lunch or dinner, stop by Food Exchange, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. This hotel has 9 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
L'Apertif Tapas Bar - This tapas bar specializes in international cuisine and serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Finnish, French, Hindi, Indonesian, Japanese, Korean, Malay, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Food Exchange
  • L'Apertif Tapas Bar

Things to do

  • 24-hour health club
  • Arcade/games room
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court

Family friendly

  • Arcade/games room
  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 9

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Lift
  • Grab bar in bath
  • Low-height bed
  • Low-height desk
  • Low-height door lock
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchair-width doorways
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • Digital channels
  • LED TV

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 90 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Novotel Singapore Stevens Hotel
Novotel Stevens Hotel
Novotel Singapore Stevens
Novotel Stevens
Novotel Singapore on Stevens Hotel
Novotel Singapore on Stevens Singapore
Novotel Singapore on Stevens Hotel Singapore

Novotel Singapore on Stevens Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 306 out of 575 reviews" "
Rating 8 - Good. 192 out of 575 reviews" "
Rating 6 - Okay. 47 out of 575 reviews" "
Rating 4 - Poor. 15 out of 575 reviews" "
Rating 2 - Terrible. 15 out of 575 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff
Great hotel, but the staff take it to the next level, fantastic service every time.
Stayed 11 nights in Sep 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 star service for 5 star price
Pros: *bed was clean *nice Italian restaurant next to hotel Cons: * Stains are EVERYWHERE, furniture mostly damaged or REALLY old (possible to fall from chair because it is broken). Consider that provided pictures in the ad were taken much time ago or photoshop. * soundproofing is very poor: if your windows face roads, earplugs will be your best friends otherwise hard to sleep. Also you can hear everything from other rooms lol * there is some mold in shower and AC air smells like mold and dust * coffee machine during breakfast looks like nobody clean it for ages. No jokes! *people drop dirty dished just next to their door and hell smelly sometimes. *service is very poor! It is related to everything from laundry to cleaning. * location is actually quite far from center and
Stayed 7 nights in Sep 2024

10/10 Excellent

Conor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accomodation with food options available around.
Stayed 2 nights in Sep 2024

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Praveen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good and nice property
Stayed 9 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location
Stayed 4 nights in Aug 2024

10/10 Excellent

Shayal, Hastings

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, safe as I was a solo traveler, staffs were helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Brianna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great able. Highly recommend looking forward to going back
Stayed 4 nights in Jul 2024

8/10 Good

Kevin

Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

6/10 Okay

Kwai Yiu Keith

Business traveller
Liked: Cleanliness, staff & service
Nothing was working properly in the room upon checked in. However, the hotel staffs were able to react quickly to get things fixed and done.
Stayed 2 nights in Jul 2024

10/10 Excellent

Siva

Stayed 1 night in Jun 2024

10/10 Excellent

JINHO

Stayed 4 nights in Jun 2024

10/10 Excellent

Chirag

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Rodolphe

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff and service
Stayed 3 nights in May 2024

8/10 Good

karan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Carsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024

10/10 Excellent

EDUARDO

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for short stay..
Stayed 4 nights in May 2024

10/10 Excellent

Lili

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and room was well thought out. It was a nice hotel with nice features. The place itself was very a bit distanced from main district, at least 20 mins from everything, but they did have a limited shuttle service and ride shares are very easy to get. The staff were good.
Stayed 3 nights in May 2024

10/10 Excellent

JIN WON

Business traveller
Pleasant stay.
Stayed 2 nights in May 2024

8/10 Good

kah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel but location....
The hotel itself is great but interconnection to Mercure is confusing. With the weather walking to closest mrt station 16 mins can be a drag and the hotel shuttle bus is at an interval of 45 mins. That I would say is the only downside to the hotel.
Stayed 3 nights in Apr 2024

8/10 Good

pooja

Liked: Staff & service, property conditions & facilities
Our bathroom and carpet were definitely a bit worn down, but everything else ESPECIALLY THE STAFF was excellent!!! America has much to learn from this place. 10/10 would stay again and reccomend to anyone going to Singapore.
Stayed 4 nights in Mar 2024

8/10 Good

Tsenguunjav

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

8/10 Good

Maricar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

4/10 Poor

Parvin

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I was disappointed in this property. Every hotel I go to soon as you arrive you receive help with your luggage and the bellboy takes it in the hotel for you. Soon as I arrived there was no staff to be seen, I was carrying my child who was asleep and had to leave all my luggage outside and go in the hotel reception looking for staff to help bring my bags in. When checking in I was told if I register with Accor I can get free upgrades which was a lie as I got the room I booked and there was no 'upgrade'. My room was not clean everyday, just towels were changed and not all the old towels were collected. The water from the bidaai in toilet was leaking out soomuch water as well. I booked half board and the main reason for this was because I have a child and this makes it easier. When I went to the hotel restaurant for dinner I was told half board is a la carte and not buffet. I was disappointed as there was no mention of this when booking and it should have been stated as children are picky and I thought it was buffet so I can choose from many options for my child. I chose an option on a la carte for my child which she did not end up eating, had it been buffet like I had initially thought it would be, I would have tried other things to feed her. I also had no new shower cap replaced. My experience in this hotel was lower than expected and would not recommend for future bookings.
Stayed 3 nights in Feb 2024