The Quay Hotel

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Quay Hotel

Deluxe Family Room
Front of property
Property grounds
Porch
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
57 South Bridge Road, Singapore, 058688
  • Boat Quay
    5 min walk
  • Clarke Quay Central
    6 min walk
  • Raffles Place
    6 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    26 min drive

Room options

Superior Twin Room without windows

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room without windows

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Single Room

  • Sleeps 1
  • 1 Twin Bed

Deluxe Double Room, City View

  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Deluxe Family Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

About the area

Singapore

A stay at The Quay Hotel places you in the heart of Singapore, within a 15-minute walk of Raffles Place and Merlion. .This hotel is 0.7 mi (1.2 km) from Bugis Street Shopping District and 1.4 mi (2.2 km) from Marina Bay Sands Casino.

What's nearby

  • Raffles Place - 6 min walk - 0.6 km
  • Merlion - 13 min walk - 1.2 km
  • Marina Bay Sands Skypark - 3 min drive - 2.2 km
  • Marina Bay Sands Casino - 3 min drive - 2.2 km
  • Orchard Road - 4 min drive - 3.6 km

Getting around

  • Clarke Quay Station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 25 min drive

Restaurants

  • ‪Un-Yang-Kor-Dai - ‬1 min drive
  • ‪Dawn - ‬1 min walk
  • ‪Dumpling Darlings - ‬2 min walk
  • ‪Killiney Kopitiam - ‬3 min walk
  • ‪Lumo Bar & Restaurant - ‬1 min walk

About this property

The Quay Hotel

Hotel with a rooftop terrace, a short walk to Raffles Place
The Quay Hotel offers 41 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Smart televisions come with cable channels. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 41 air-conditioned rooms featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a rooftop terrace and make use of amenities such as complimentary wireless internet access and concierge services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
The Quay Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available

Things to do

  • Playground

Family friendly

  • Laundry facilities
  • Playground
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: SGD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Airport shuttle fee: SGD 75 per vehicle (one-way, maximum occupancy 7)
  • Late check-out fee: SGD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Quay Hotel Singapore
Quay Hotel
Quay Singapore
The Quay Hotel Hotel
The Quay Hotel Singapore
The Quay Hotel (SG Clean)
The Quay Hotel Hotel Singapore

The Quay Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 159 out of 426 reviews" "
Rating 8 - Good. 177 out of 426 reviews" "
Rating 6 - Okay. 57 out of 426 reviews" "
Rating 4 - Poor. 19 out of 426 reviews" "
Rating 2 - Terrible. 14 out of 426 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it a nice and simple hotel that is conveniently located. Staffs are all nice and courteous. However, the room is very small but ok.
Stayed 1 night in Aug 2024

8/10 Good

Joshua

Stayed 2 nights in Jul 2024

8/10 Good

Ruth

Liked: Amenities
Nice, it’s beside the bus stop. Walking distance to tourist attractions.
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 2 nights in Jun 2024

8/10 Good

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities
An excellent location to stay in Singapore. The room was small but adequate. Transport was literally outside the door and many cheap traditional eateries and restaurants within a very short walk.
Stayed 4 nights in May 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Good location, nice staff, horrible housekeeping
Staff was very nice, housekeeping was horrible. Asked for clean sheets after bugs were present and they just turned pillows over. Would never stay there again.
Stayed 7 nights in May 2024

8/10 Good

Dianne

The location of the Quay hotel was perfect. We were in an easy walk of restaurants, train station and tourist spots. We booked a very budget room with no windows and were pleasantly surprised at the size and amenities in the room. Room was clean and with no windows it stayed dark in the mornings. Great hotel choice for a couple of nights stop over if you are on a budget.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

LOGIE MADAMBA, HAWTHORNE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, close to the tourist attractions.
Stayed 2 nights in Feb 2024

8/10 Good

Murray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very well situated in the middle of the tourist area and is priced very well by providing basic housing (no windows) and no frills. Good deal for the cost.
Stayed 2 nights in Apr 2024

6/10 Okay

Dearne

Travelled with family and small children
Liked: Cleanliness
Hotel was very small and basic, room size was good with a very low bed big enough for us and our 3 year old. Being on the second floor there was loud street noise all night long. Ear plugs were provided but didn’t help our 3 year old sleep and it did not get quiet even overnight. Wouldn’t stay again even though location was walking distance to hawker markets/quay
Stayed 2 nights in Apr 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, amenities
The room was clean and quiet.
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Stayed 1 night in Feb 2024

10/10 Excellent

Edgardo

Travelled with family
Liked: Property conditions & facilities
It's proximity to some areas of interest to tourist. Cheap.
Stayed 5 nights in Feb 2024

10/10 Excellent

Tika

Cozy room
Stayed 2 nights in Feb 2024

8/10 Good

Iris

Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 1 night in Dec 2023

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
In contrary to some critical reviews of the Quay Hotel found on various websites, we were pleasently surprised with our stay. Rooms are clean and renovated, check-in as well as check-out was quick and trouble-free, hotel staff was friendly. We did not notice any street noice in the rooms. My only comment is that air conditioning in one of our rooms (the one located on last floor) could be less noisy - even if cooling was switched off, the fan was working permanently - which was bit disturbing during the first night when we were struggling with jet lag, but was no issue afterwards. Overall, we were satisfied with our stay, given the accomodation prices in Singapore, the price/quality ratio was excellent. Will be happy to stay here again.
Stayed 7 nights in Feb 2024

8/10 Good

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service
Clean bedroom and shower. Carpet very stained in places otherwise for the price it was conveniently situated and staff were very pleasant and helpful. Overall I would recommend it.
Stayed 3 nights in Feb 2024

8/10 Good

D

Liked: Cleanliness, staff & service
Small room
The hotel is in a good location. The staff were all very helpful. The room was extremely small but had everything we needed. We took a shuttle from the airport but when we returned we used the metro as the reception staff helped guide us to use it.
Stayed 2 nights in Feb 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy Hotel, near Chinatown and 7-Eleven.
Stayed 1 night in Jan 2024

8/10 Good

fermin

Stayed 1 night in Feb 2024

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2024

8/10 Good

MARITES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room is clean. Staff are helpful and kind. The location of the hotel is excellent.
Stayed 3 nights in Jan 2024