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The Robertson House by The Crest Collection

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Robertson House by The Crest Collection

Property amenity
Exterior
Free minibar, in-room safe, desk, iron/ironing board
Restaurant
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Breakfast available
  • Housekeeping

Explore the area

Map
1 Unity Street, Singapore, 237983
  • Robertson Quay
    1 min walk
  • Park Hotel Clarke Quay
    1 min walk
  • Fort Canning MRT station
    6 min walk
  • Paya Lebar (QPG-Paya Lebar Air Base)
    25 min drive

Room options

View all photos for Panoramic Riverview Room with Club Lounge Access

Free minibar, in-room safe, desk, iron/ironing board

Panoramic Riverview Room with Club Lounge Access

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room Twin

Deluxe Room Twin | View from room

Deluxe Room Twin

  • 24 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room Queen

Deluxe Room Queen | View from room

Deluxe Room Queen

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Suite

Free minibar, in-room safe, desk, iron/ironing board

Premier Suite

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club room with club lounge access

Free minibar, in-room safe, desk, iron/ironing board

Club room with club lounge access

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

Singapore

With a stay at The Robertson House by The Crest Collection, you'll be centrally located in Singapore, steps from Singapore Repertory Theatre and within a 5-minute walk of Fort Canning Park. .This hotel is 0.5 mi (0.8 km) from Sri Thendayuthapani Temple and 0.9 mi (1.4 km) from Clarke Quay Central.

What's nearby

  • Fort Canning Park - 5 min walk
  • Clarke Quay Central - 9 min walk
  • Orchard Road - 20 min walk
  • Bugis Street Shopping District - 2 min drive
  • Marina Bay Sands Casino - 5 min drive

Getting around

  • Fort Canning MRT station - 6 min walk
  • JB Sentral - 26 min drive
  • Singapore Changi Airport (SIN) - 30 min drive

Restaurants

  • ‪Dutch Colony Coffee - ‬1 min walk
  • ‪Moc Quan - ‬2 min walk
  • ‪Wine Connection Cheese Bar - ‬1 min walk
  • ‪Orihara Shoten - ‬1 min walk
  • ‪Rosso Vino - ‬1 min walk

About this property

The Robertson House by The Crest Collection

Riverwalk Singapore hotel in Singapore River with a 24-hour fitness center
The Robertson House by The Crest Collection offers 336 air-conditioned accommodations with free minibar items and espresso makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Singapore hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

Make yourself at home in one of the 336 air-conditioned rooms featuring free minibar items and espresso makers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Robertson House by The Crest Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (SGD 7.9 per day)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: SGD 40 for adults and SGD 20 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 91
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Dressing gowns
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Free minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests will be required to reserve a check-in time in advance of arrival to ensure social distancing protocol.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for SGD 150.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SGD 40 for adults and SGD 20 for children
  • Covered self parking fee: SGD 7.9 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: SGD 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Clarke Quay Hotel
Clarke Quay Park Hotel
Hotel Clarke
Hotel Clarke Quay
Park Clarke Quay
Park Clarke Quay Singapore
Park Hotel Clarke
Park Hotel Clarke Quay
Park Hotel Clarke Quay Singapore
Park Quay Hotel
Park Hotel Singapore

The Robertson House by The Crest Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 133 out of 240 reviews" "
Rating 8 - Good. 76 out of 240 reviews" "
Rating 6 - Okay. 15 out of 240 reviews" "
Rating 4 - Poor. 8 out of 240 reviews" "
Rating 2 - Terrible. 8 out of 240 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room wasn’t ready until past the check in time and then when we were allowed in, the room smelt so badly we had to request a change. The new room was perfect and everything else went very smoothly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Skip

Stayed 3 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 3 nights in Sep 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great pick on a stay where we really did not know the area. Close walk to subway (where you can get to anywhere) and a nice walk along the water to Roberts Quay. We picked right!
Stayed 3 nights in Aug 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Once you work out the geography it's a great location. 5 minutes to the metro, 10 minutes walk to Clarkes Quay 20 minutes to Chinatown.
Stayed 4 nights in Sep 2024

8/10 Good

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities
Like the location where jogging and convenient to go dinner and downtown
Stayed 6 nights in Aug 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Property conditions & facilities
Room was very tired and in need of renovation
Stayed 2 nights in Aug 2024

4/10 Poor

Helen

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The tiny room smelled bad and the room service excluded new towels - didn’t like the place at all - not four star
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not sure how people can rate this hotel a 10. I booked based on those reviews. This is a very standard 3 star hotel and it’s fine for what it is. The rooms are ok - bit dated. Wallpaper was pealing and scratch marks on the walls. Bathroom was basic. Bed was fine for a night - definitely nothing special. Room had a damp smell. Pool area was ok. Lobby is basic. Staff were courteous and polite. I arrived early from a 19 hour flight. I knew and wasn’t expecting to get a very early check-in so was hoping I could take a shower, leave my bags, and head off sightseeing. Although there’s a pool and gym - no shower facilities! That was disappointing. Again - it’s a 3 star hotel at best and I got what I paid for although I was expecting better based on others feedback and reviews.
Stayed 1 night in Aug 2024

6/10 Okay

Yick Ling

Travelled with family
Liked: Cleanliness
Location was convenient for dining options. But check in and check out was a bit slow. Often seen one staff with many customers waiting. Basin and toilet bowl in the room is also a bit low , have to bend my back alot.
Stayed 1 night in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a good place, very near Clarke Quay. The staff were helpful and friendly. The room was small but comfortable and had good air condition . The pool was good but lacked beds. The pool bar charged 28 Singapore dollars for 2 small diet cokes , which was far to expensive.
Stayed 4 nights in Aug 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service
Terrible condition with bad smell
It was really the worst experience with staying in this hotel. The floor smells terrible and the room cleaning service missing the room throughout the stay. Requested to clean up the room while going out, and once coming back after 2 hours, it was still not yet cleaned and had to ask to clean up again and waited outside. Also, the floor of the lifts were very wet due to people from swimming pool. Won’t think will stay again while next trip. Very unfortunate experience
Stayed 3 nights in Aug 2024

8/10 Good

Anjela

Liked: Cleanliness
Stayed 6 nights in Jul 2024

8/10 Good

Aurora

Liked: Staff & service, property conditions & facilities
Alright
Stayed 2 nights in Aug 2024

8/10 Good

Michael

Stayed 2 nights in Jul 2024

2/10 Terrible

Georgie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, perfect location for exploring Singapore. However, be aware it took an hour to check in to the hotel. The staff confirmed they over book the hotel, so they have to hunt the hotel for available rooms. So some customers, may end up disappointed. Poor Customer Service from management, which should not reflect on the great service from individuals at the hotel.
Stayed 2 nights in Jul 2024

10/10 Excellent

Afifa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute colonial decor
Stayed 2 nights in Jul 2024

8/10 Good

Ivan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and pool area. Other facilities a bit disappointing.
Stayed 6 nights in Jun 2024

10/10 Excellent

Bryan

Travelled with group
Liked: Cleanliness, staff & service
Very close to fort canning MRT station. Location on the river was excellent for walking into the centre. Plenty of restaurants available close by. Property was very well maintained and staff were very friendly and helpful
Stayed 4 nights in Jul 2024

10/10 Excellent

Stacey

Stayed 1 night in Jul 2024

8/10 Good

Jolanta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for Your stay in Singapore
Good hotel in good location ( city, subway, bus) with very good breakfast and nice bathroom
Stayed 7 nights in Jun 2024

10/10 Excellent

richard, Pompano beach

Stayed 1 night in Jun 2024

10/10 Excellent

Minah

Stayed 2 nights in Jun 2024

10/10 Excellent

William

Stayed 2 nights in Jun 2024

8/10 Good

Todd

Stayed 4 nights in Jun 2024