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Melia Hanoi

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Melia Hanoi

Building design
Bar (on property)
Terrace/patio
2 restaurants, breakfast served
Minibar, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service

Explore the area

Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
  • Hoa Lo Prison Museum
    3 min walk
  • Hoan Kiem Lake
    8 min walk
  • St. Joseph's Cathedral of Hanoi
    10 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Connecting Rooms

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • 64 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Balcony (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Suite, Balcony (The Level 3AD)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite, Balcony

Minibar, in-room safe, desk, laptop workspace

The Level, Suite, Balcony

  • 68 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Deluxe Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Suite

City view

The Level Suite

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Premium

The Level Premium

The Level Premium

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About the area

Hanoi

With a stay at Melia Hanoi, you'll be centrally located in Hanoi, within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. .This luxury hotel is 0.8 mi (1.3 km) from Hanoi Opera House and 1.2 mi (1.9 km) from Hanoi Old Town Night Market.

What's nearby

  • Hoan Kiem Lake - 8 min walk
  • St. Joseph's Cathedral of Hanoi - 10 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old Town Night Market - 17 min walk
  • Quan Chuong Gate - 4 min drive

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • ‪Bún Bò Huế O Xuân - Cơ Sở 2 - ‬2 min walk
  • ‪Trung Nguyên Cafe - Cà Phê Sách - ‬3 min walk
  • ‪Bún riêu Huyền Thu - ‬3 min walk
  • ‪Cafe 42S - ‬2 min walk
  • ‪Cava Lounge at Melia Hanoi - ‬1 min walk

About this property

Melia Hanoi

Luxury Hanoi hotel in Hoan Kiem with 2 restaurants
Melia Hanoi offers 306 accommodations with minibars and safes. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Oasis Spa. Services include hot stone massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 306 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a spa tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests who want to try their luck at the slots can hop on the casino shuttle (surcharge).
Grab a bite at Mosaico, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a bus station shuttle.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Mosaico - This restaurant serves breakfast, lunch, and dinner.
Cham - This restaurant serves dinner only. Open select days.
Garbo - Onsite bar. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 571725 for adults and VND 277200 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Mosaico
  • Cham
  • Garbo

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Pushchair

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms - 12

Outdoors

  • Outdoor furniture
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 1000
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 42-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1890000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Hanoi Melia
Melia Hanoi
Melia Hotel Hanoi
Hanoi Sol Melia
Melia Hanoi Hotel Hanoi
Sol Melia Hanoi
Melia Hanoi Hotel
Melia Hanoi Hotel
Melia Hanoi Hanoi
Melia Hanoi Hotel Hanoi

Melia Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 540 out of 919 reviews" "
Rating 8 - Good. 287 out of 919 reviews" "
Rating 6 - Okay. 61 out of 919 reviews" "
Rating 4 - Poor. 13 out of 919 reviews" "
Rating 2 - Terrible. 18 out of 919 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Lucille M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Hung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with clean room. Walkable distance to major attractions (Hoan Kiem lake, old quarters). Friendly staff.
Stayed 8 nights in Aug 2024

10/10 Excellent

Hoda

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing negative I can stay- everything was perfect
Stayed 1 night in Aug 2024

10/10 Excellent

Hoda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely be returning!
Excellent all round! Nothing negative to say!
Stayed 1 night in Aug 2024

10/10 Excellent

Quoc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful hotel, great buffet
Stayed 2 nights in Jul 2024

4/10 Poor

Stephanie

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Noisy as they received a big group of Indian visitors. Bath tub cannot drain properly. My colleague also had to wait for 1 hour before he can get his room, even though we arrived at hotel well above 9PM.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for staying in Hanoi
Stayed 2 nights in Jul 2024

8/10 Good

PANG

Stayed 3 nights in Jul 2024

10/10 Excellent

Minh

Stayed 2 nights in Jul 2024

8/10 Good

Lewis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Samer

Stayed 1 night in Jun 2024

10/10 Excellent

Trung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Likes: nice hotel, good location, and friendly staff. Dislikes: food was okay, pricey but not tasty (cake was dried and steak was chewy)
Stayed 4 nights in Jun 2024

10/10 Excellent

Austin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Modern and spacious. Walking distance to all the action. Nice outdoor pool area. Friendly and accommodating staff.
Stayed 1 night in Apr 2024

10/10 Excellent

steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful well maintained property,great staff, great location,good sized rooms,very nice gym and pool
Stayed 5 nights in May 2024

10/10 Excellent

Poh Khim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel with amenities
Stayed over for one night . Had to leave early the next day. Very comfortable bed and good English TV Channels to entertain and for news. Highly recommended and surely would return again Had a casino inside, wonderful place
Stayed 1 night in May 2024

8/10 Good

SIMONTOV

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Sungryul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation and good facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Raihan Binti

Stayed 4 nights in May 2024

10/10 Excellent

ARACELI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were nice, we did expect a much better breakfast than what we got, but it was ok and the bed was comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent luxury city hotel with full amenities.
Stayed 3 nights in Apr 2024

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Check out was ridiculously slow
Stayed 1 night in Apr 2024

10/10 Excellent

Sumeth

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Good location and convenience for group travelling in Hanoi
Stayed 2 nights in Apr 2024

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The rooms are nice and big. The breakfast buffet has tons of options. The service for a big hotel was not great. They asked me to switch rooms after checking in. Two workers entered our room unannounced. Very unprofessional
Stayed 2 nights in Mar 2024

10/10 Excellent

Antonio

Stayed 2 nights in Mar 2024