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My Moon Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for My Moon Hotel

Building design
Exterior
Junior Suite, Balcony
Daily continental breakfast (VND 90000 per person)
Junior Suite, Balcony | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

Map
59 Cua Dong Street, Hoan Kiem District, Hanoi, 10000
  • Train Street
    6 min walk
  • Bún Chả Nem - Cửa Đông
    1 min walk
  • Hanoi Long Bien Station
    10 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    39 min drive

Room options

View all photos for Deluxe Double Room

Cleanliness standards

Deluxe Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Suite

Family Suite

Family Suite

  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the area

Hanoi

With a stay at My Moon Hotel, you'll be centrally located in Hanoi, a 9-minute walk from Dong Xuan Market and 12 minutes by foot from Hoan Kiem Lake. .This hotel is 0.7 mi (1.2 km) from Thang Long Water Puppet Theatre and 1 mi (1.6 km) from Temple of Literature.

What's nearby

  • Dong Xuan Market - 9 min walk
  • Hoan Kiem Lake - 12 min walk
  • Thang Long Water Puppet Theatre - 13 min walk
  • Ho Chi Minh Mausoleum - 2 min drive
  • Temple of Literature - 2 min drive

Getting around

  • Hanoi Long Bien Station - 10 min walk
  • Noi Bai Intl. Airport (HAN) - 39 min drive

Restaurants

  • ‪Phở Gia Truyền - Bát Đàn - ‬2 min walk
  • ‪Bia hơi Ngọc Linh - ‬2 min walk
  • ‪Bánh Cuốn Nóng Hàng Vải - ‬2 min walk
  • ‪Bún Chả Nem - Cửa Đông - ‬1 min walk
  • ‪Gallery Bespoke Cocktail Bar - ‬2 min walk

About this property

My Moon Hotel

Hotel with a 24-hour front desk, a quick walk to Dong Xuan Market
My Moon Hotel offers 35 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Hanoi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include a television in a common area, bicycle tour information, and bike parking.
You can enjoy a meal at My Moon serving the guests of My Moon Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
My Moon - This restaurant specializes in local and international cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Languages

English, French, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site motorcycle parking only
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: VND 90000 for adults and VND 90000 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • My Moon

Things to do

  • Bike rentals
  • Bike tour information
  • Bike parking
  • Scooter/moped hire

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Lift
  • Visual fire alarm
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas (fines apply)
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Fan
  • Portable fan
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately VND 90000 for adults and VND 90000 for children
  • Airport shuttle fee: VND 420000.00 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

My Moon Hotel Hanoi
My Moon Hanoi
My Moon Hotel Hotel
My Moon Hotel Hanoi
My Moon Hotel Hotel Hanoi

My Moon Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 57 reviews" "
Rating 8 - Good. 15 out of 57 reviews" "
Rating 6 - Okay. 8 out of 57 reviews" "
Rating 4 - Poor. 1 out of 57 reviews" "
Rating 2 - Terrible. 2 out of 57 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in a fantastic location close to the action. Staff were extremely helpful. Hanna was amazing helping us with dinner spots and tours. Take advantage of this service. Morning breakfast was great, and OMG the coffee is fantastic. Had the PHO every morning. So good. Just great value overall….
Stayed 4 nights in Jan 2024

10/10 Excellent

Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and amazing value. Location is great - not in the centre of the old quarter, but a quick walk to the hustle and bustle. It is right by train street, which is nice. The best part about this place are the staff - they are so friendly, accommodating, and helpful. The breakfast was delicious and versatile. Beds, duvet, and pillows were extremely comfortable and we had great sleeps here.
Stayed 2 nights in Jan 2024

10/10 Excellent

William, Bowie

Liked: Cleanliness, staff & service, property conditions & facilities
The most comfortable night's sleep I had in Vietnam. All of the other hotels I stayed at during my vacate had hard beds and flat pillows. My Moon hotel also has a decent breakfast. Very pleased

8/10 Good

Pete

Liked: Cleanliness, staff & service
It’s a small property with rather outdated decor and facilities but it’s good value and the staff try ever so hard to make your stay pleasant.
Stayed 1 night in Nov 2023

10/10 Excellent

Mike

Stayed 4 nights in Apr 2023

10/10 Excellent

Wah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff are very friendly especially the receptionist lady was very sweet and helpful, hotel is cleaned but fancy, and breakfast is ok. You get what you paid for.
Stayed 1 night in Apr 2023

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at My Moon were all very friendly and had a lot of helpful suggestions of where to go in Hanoi. The location is perfect for walking to restaurants, temples, etc. The rooms are spacious and very clean. The transportation to and from the airport was very convenient.
Stayed 2 nights in Jan 2023

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always willing to help, yhey also support with travelling services

8/10 Good

Dr.MANOJ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2022

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for old qtr 👍 Very helpful staff. Breakfast not brilliant but more than adequate.
Stayed 3 nights in Jul 2019

4/10 Poor

Tu Oanh

Liked: Cleanliness, property conditions & facilities, room comfort
You might not get what you booked and paid
The hotel amenities and rooms are clean and well maintain in new condition. It would have been an excellent experience, if they honoured our booking. We specifically booked and paid extra for 4 family rooms with Queen and Single bed. However, when we checked in, they only give us 2 family rooms and 2 double rooms with extra fold-out bed. They claimed that the booking web-site has over booked the family rooms. It is just an excuse, when our booking was done 4 months in advance. The fold-out bed was uncomfortable with a thin mattress.
Stayed 1 night in Dec 2018

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hotel well located in the old quarter
Very nice hotel well located in the old quarter. Beds were comfortable good wi-fi throughout. Easy to book tours and get info on what to do and where to go.Great breakfast.
Stayed 5 nights in Dec 2018

6/10 Okay

LL

Liked: Cleanliness, staff & service, room comfort
hotel is clean and close to old quarter and night market
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Hotel is comfortable ... but short of pillow... we booked for 3 pax but was only given 2 pillows for the first nite, when we requested, the staff on duty that nite told us there are no more to spare to us... I then had to sleep on a 15" mini pillow. They only gave us an extra pillow the next morning after we complained to the manager...(@___@) The other matter is that the hot water shower was not working well.... Anyway , it was better when we checked in again after returning from Sapa I have to admit that he staff are very helpful and friendly... especially the porter Mr Cat... Thus I give a "smiling face for overall stay"
Stayed 3 nights in Nov 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastically enjoyable stay.
Great Hotel for location and cleanliness. Staff went out of their way to accommodate us and made sure they helped with all our needs. Very friendly and a joy to stay with. Thank you to all at My Moon Hotel. Will see you again.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and would not recommend
Our accommodations were not booked properly not just once but twice. Because of this, the first night they had to move us to a cheaper hotel which inconvenienced and made our first night in Vietnam an extremely poor experience. Very disorganized, lack of urgency and uncomfortable. Breakfast food was inedible.

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hit and miss
Walls are paper thin, could hear conversations in the hallway and the person throwing up in the room next door. No variety of breakfast options and limited seating. Chinese guests felt they could bully my sister into leaving her table one morning and got cranky when she said no - hotel managememt seemed to want to appease the Chinese guests more then us (westerners). Ms Lyn very friendly and happy to help out with women issues. Location brillant.
Stayed 2 nights in Mar 2018

6/10 Okay

Nikki, USA

Liked: Staff & service
Disliked: Cleanliness
Conveniently located with somewhat pushy staff
My Moon Hotel is easy to find and great starting point for touring the Old Quarter. The décor is a bit dated and the room was never properly cleaned. I got the sense that they didn't change the sheets regularly. Like some of the older places in the area, the bathroom had pungent odor at times.
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff Great location: most of the scenic spots of the city are within walking distance but it is located in a quiet part of the Old Quarter.
Stayed 2 nights in Feb 2018

6/10 Okay

Ralf

Liked: Cleanliness
Disliked: Room comfort
Hanoi for beginners
Hotel is at the “non business end of the old French quarter of central Hanoi so either long walks or taxi rides to most attractions Hotel is clean but clearly decorated/ furnished with Chinese customers as target group reflected by breakfast choices (v poor for Westerners) and general decor Staff speak English reasonably well and are helpful I. E . When the laundry service failed spectacularly they send it for a second run and accepted the charges Also helped with taxi service and local amenities a lot In the downside hot water in first room was tempramental
Stayed 2 nights in Feb 2018

10/10 Excellent

Sasithorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
All staffs especially Bob,Henry and Lyn are very friendly and helpful with everything all you need. The location is very good. The breakfast is very nice. Will stay there again.
Stayed 1 night in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2017

10/10 Excellent

Brianna, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest Staff You'll Ever Meet
Bob, Julia, Henry & Ming were SO nice and helpful. I was sad to leave a hotel with such nice staff. They were the most helpful and friendly people you'll ever meet. Their customer service is impeccable! The hotel was really nice, check in was easy & the breakfast in the morning was good. The beds weren't very comfy unless you like harder beds & the room felt very dated. But the rooms were huge! Very big & spacious for Vietnam. I would much rather stay somewhere with amazing staff than somewhere with a crazy nice room & rude staff. My boyfriend and I overall enjoyed our stay here.
Stayed 1 night in Nov 2017