The Plaza Hotel Downtown, Trademark Collection by Wyndham

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Plaza Hotel Downtown, Trademark Collection by Wyndham

Exterior
Junior Suite, 1 King Bed, Mountain View, Corner | Living area
Suite, 1 King Bed, Non Smoking (One-Bedroom)
Ballroom
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Breakfast included
  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
405 Victoria St, Kamloops, BC, V2C2A9
  • Lansdowne Village Shopping Centre
    2 min walk
  • Commodore Grand Cafe & Lounge
    1 min walk
  • Kamloops Station
    10 min walk
  • Kamloops, BC (YKA)
    16 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Family Suite, Multiple Beds, Non Smoking (Two Bedroom)

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

About the area

Kamloops

A stay at The Plaza Hotel Downtown, Trademark Collection by Wyndham places you in the heart of Kamloops, steps from Lansdowne Village Shopping Centre and Kamloops Art Gallery. .This hotel is 0.1 mi (0.2 km) from Lake City Casino Kamloops and 0.3 mi (0.5 km) from Kamloops Museum and Archives.

What's nearby

  • Lake City Casino Kamloops - 3 min walk
  • Sandman Centre - 6 min walk
  • Royal Inland Hospital - 8 min walk
  • Thompson Rivers University - 5 min drive
  • Aberdeen Mall - 5 min drive

Getting around

  • Kamloops Station - 10 min walk
  • Kamloops, BC (YKA) - 16 min drive

Restaurants

  • ‪Red Collar Brewing - ‬2 min walk
  • ‪Harvest by Nandi - ‬4 min walk
  • ‪Jacob's Noodle & Cutlet - ‬1 min walk
  • ‪Hello Toast - ‬1 min walk
  • ‪Carlos O'Bryans Neighborhood Pub - ‬1 min walk

About this property

The Plaza Hotel Downtown, Trademark Collection by Wyndham

Victorian Kamloops hotel in Kamloops City Centre with free breakfast
The Plaza Hotel Downtown, Trademark Collection by Wyndham offers 67 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and microwaves can be requested.

Make yourself at home in one of the 67 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a hair salon. Additional features at this Victorian hotel include a fireplace in the lobby, complimentary use of a nearby fitness facility, and a ballroom.
Satisfy your appetite for lunch or dinner at the hotel's bar/lounge, Tumbleweeds Lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is served daily from 7 AM to 10:30 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served each morning between 7 AM and 10:30 AM.
Tumbleweeds Lounge - This brewpub serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, French, German, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 8.00 per night; includes in/out privileges)

Food and drink

  • Free continental breakfast available daily 7 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tumbleweeds Lounge

Things to do

  • Access to nearby indoor pool

Family friendly

  • Access to nearby indoor pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave (on request)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CAD 60.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The cardholder on the card used for reservation must be present at the time of check-in; if not available, an authorization form must be filled prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 8.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CAD 60.00 (subject to availability)
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Plaza Hotel Kamloops
Plaza Kamloops
Plaza Hotel Trademark Collection Wyndham Kamloops
Plaza Hotel Trademark Collection Wyndham
Plaza Tramark Collection Wynd
The Plaza Hotel Trademark Collection by Wyndham
The Plaza Hotel Downtown Trademark Collection by Wyndham
The Plaza Hotel Downtown, Trademark Collection by Wyndham Hotel

The Plaza Hotel Downtown, Trademark Collection by Wyndham Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 371 out of 1292 reviews" "
Rating 8 - Good. 381 out of 1292 reviews" "
Rating 6 - Okay. 226 out of 1292 reviews" "
Rating 4 - Poor. 170 out of 1292 reviews" "
Rating 2 - Terrible. 144 out of 1292 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Lynette

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
No close parking, hard to unload, loud bar music, the rest was good
Stayed 1 night in Oct 2024

6/10 Okay

Anna

Liked: Staff & service
Parking was down the block. Not as clean as I was hoping.
Stayed 1 night in Sep 2024

6/10 Okay

Kathryn

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The entire building needs a renovation. For the price being charged it is no longer value for money to stay at what is charging "upscale" prices at a run down hotel despite the location. The staff, as always, were charming and helpful! The beds are comfortable and the rooms had clean sheets and bathrooms and a new mini-fridge.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. We have been coming here many times over the years and have always enjoyed it.
Stayed 1 night in Oct 2024

2/10 Terrible

Jasmine

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Was very old and not well maintained. My shower had pink mold and there was lots of plaster damage. Lots of holes in the walls and ceiling made me feel unsafe. We only stayed for 1 night and checked out immediately the next morning.
Stayed 3 nights in Sep 2024

8/10 Good

SUSAN

The halls had a smell but the beds were very comfortable
Stayed 1 night in Sep 2024

6/10 Okay

Gracel Faith

Stayed 1 night in Sep 2024

2/10 Terrible

Jessica

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was disgusting. Filthy walls and hair on the bedding. Open drug use in the parking lot that you have to pay to park in. The front desk staff were nice, but that’s the only positive.
Stayed 1 night in Sep 2024

4/10 Poor

Dean

Disliked: Cleanliness, property conditions & facilities
Very run down. Drug users everywhere. Really small rooms.
Stayed 1 night in Sep 2024

2/10 Terrible

carlton

Business traveller, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DONT STAY HERE. The face is that this place was absolutely disgusting and old. They have a bar downstairs that never goes to sleep, so you will never rest with all the riff raff outside. THEY DO NOT HAVE PARKING! You must pay in the private lot and leave your vehicle surrounded by kamloops favourite homeless and crackhead citizens. Seriously, the pictures of this place are a lie, the staff when my girlfriend and I were here was abominable. One person working the whole night and she never left front desk when our toilet was not working. What a joke this place is. Its better to have stayed closed than be open and treating travellers and tourists to a horrible experience! Gross and overpriced! I wish I had my money back!! Will never be staying here and will tell others to stay away! Good riddance...
Stayed 1 night in Sep 2024

10/10 Excellent

Nathan

Business traveller
Liked: Cleanliness, staff & service, amenities
I really appreciate the fact that someone has invested to maintain this iconic heritage landmark in downtown Kamloops.
Stayed 2 nights in Sep 2024

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities
It was 100 years old and smelled like it. Horrible, dirty, smelly
Stayed 1 night in Sep 2024

4/10 Poor

Lea

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The best part of our stay was the gentleman that checked us in, he was so pleasant, professional and new to the position on-top if it - lovely young man. His manager however was extremely sharp, rude and lacked customer service skills. I felt sorry for him having to deal with her demeanour, it seems as though he had to put out fires for her. We witnessed her being quite short and snarky with other guests. The pictures online do not represent the rooms well. The beds are quite small and the rooms are run down. We made the best of a not so great stay but will not book there again.
Stayed 1 night in Sep 2024

6/10 Okay

Pedram

Business traveller
Old and no underground parking.
Stayed 3 nights in Aug 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Downtown location
Stayed 1 night in Sep 2024

10/10 Excellent

Cloie

Stayed 15 nights in Aug 2024

4/10 Poor

Blair

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay again
Stayed 1 night in Sep 2024

4/10 Poor

John, Pictou

Travelled with family
Homeless people all around. A fight broke out on the street early morning.
Stayed 1 night in Sep 2024

2/10 Terrible

Stevie

Business traveller, Travelled with partner
Disliked: Staff & service, property conditions & facilities
Dirty, noisy, no extra towels and no response from staff.
Stayed 1 night in Sep 2024

4/10 Poor

Maureen

Disliked: Amenities
The carpet in the hotel is stained and needs to be vacuumed. My room was okay, but everything could be heard from the hallway and I was woken up several times from other guests talking in the hallway. The complimentary breakfast had no dairy alternative for the cereal and no gluten free aside from an orange. When I was booking I. I waited patiently for my turn as a guest was finishing booking. When it was my turn, the attendant started with my booking then asked the man behind me if she could help him. I intervened and asked that my service be completed. However, the service people were not rude, nor unfriendly. Nice location
Stayed 1 night in Sep 2024

6/10 Okay

Brett

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite possibly the worst hotel we have stayed in. The check in staff was rude and aggressive. The property was filthy. The carpets throughout were disgusting. Furniture in the room was damaged, skirting was hanging off the wall and there was no soundproofing.Although breakfast was included, given the dirtiness around us we decided to eat elsewhere. Would certainly not recommend to anyone.
Stayed 1 night in Sep 2024

10/10 Excellent

TaNisha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the whole stay and staff was so nice but just the parking was a little bit of a hassle other than that it was great ☺️
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre Marc Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Had an awesome stay
Stayed 1 night in Sep 2024

4/10 Poor

James

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024