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D'majestic by Swiss Garden

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
376 JALAN PUDU, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Berjaya Times Square
    12 min walk
  • Sungei Wang Plaza
    16 min walk
  • The Exchange TRX
    19 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    52 min drive

Room options

Lux

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio Chic

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
The Majestic Hotel Kuala Lumpur, Autograph Collection
Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (1000)
The price is AU$186
for 1 night
includes taxes & fees
5 Dec - 6 Dec
The Majestic Hotel Kuala Lumpur, Autograph Collection

About the area

Kuala Lumpur

With a stay at D'majestic by Swiss Garden in Kuala Lumpur (Pudu), you'll be within a 5-minute drive of Berjaya Times Square and Pavilion Kuala Lumpur. .This hotel is 2.5 mi (4.1 km) from KLCC Park and 2.6 mi (4.2 km) from Suria KLCC Shopping Centre.

What's nearby

  • Berjaya Times Square - 12 min walk - 1.1 km
  • Pavilion Kuala Lumpur - 4 min drive - 3.5 km
  • Suria KLCC Shopping Centre - 5 min drive - 4.2 km
  • Petronas Twin Towers - 5 min drive - 4.5 km
  • KLCC Park - 5 min drive - 4.1 km

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Pudu Station - 3 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah) - 34 min drive

Restaurants

  • ‪Kedai Kopi Dan Makanan Pak Lock 百樂茶餐室 - ‬3 min walk
  • ‪Restoran Sek Yuen - ‬1 min walk
  • ‪丹記水餃 - ‬1 min walk
  • ‪Restoran Kari Kepala Ikan Jalan Pudu - ‬3 min walk
  • ‪Restoran Ali Food Corner - ‬3 min walk

About this property

D'majestic by Swiss Garden

Hotel with free parking, near Berjaya Times Square
D'majestic by Swiss Garden offers 188 accommodations with safes and complimentary bottled water. Flat-screen televisions are featured in guestrooms. This Kuala Lumpur hotel provides complimentary wireless Internet access. Rollaway/extra beds (surcharge) are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Stay in one of 188 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and complimentary bottled water, and you can also request rollaway/extra beds (surcharge).
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access and concierge services.
At D'majestic by Swiss Garden, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
D'majestic by Swiss Garden has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Airport shuttle available

Food and drink

  • Buffet breakfast available for a fee daily: MYR 23.40 for adults and MYR 11.70 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 145.75 per day

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 23.40 for adults and MYR 11.70 for children
  • Rollaway bed fee: MYR 145.75 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property charges a fee for specific room requests at check-in.

Property is also known as

D'Majestic Place Swiss Garden Hotel Kuala Lumpur
D'Majestic Place Swiss Garden Hotel
D'Majestic Place Swiss Garden Kuala Lumpur
D'Majestic Place Swiss Garden
D'majestic Swiss Garden Hotel Kuala Lumpur
D'majestic Swiss Garden Hotel
D'majestic Swiss Garden Kuala Lumpur
D'majestic Swiss Garden
D'majestic Swiss Garn Kuala L
D'majestic by Swiss Garden Hotel
D'majestic by Swiss Garden Kuala Lumpur
D'majestic by Swiss Garden Hotel Kuala Lumpur

D'majestic by Swiss Garden Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 81 out of 295 reviews" "
Rating 8 - Good. 117 out of 295 reviews" "
Rating 6 - Okay. 54 out of 295 reviews" "
Rating 4 - Poor. 17 out of 295 reviews" "
Rating 2 - Terrible. 26 out of 295 reviews" "

7.8/10

Cleanliness

7.2/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pathetic hotel, poor service from staff
Very pathetic hotel, poor service from staff & management , no cooperation to guest, basic amenities missing in hotel. Would not suggest anyone to stay there even at free of cost.
Stayed 3 nights in May 2018

10/10 Excellent

Azim, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Especially the infinity pool. I enjoyed the MBS feel there eventhough it is not that high it is still has a pretty nice night view.
Stayed 2 nights in Apr 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
check in process very slow. we arrive at 8:00 p.m... car parking need to be paid..:( RM5 flat rate per day..

8/10 Good

Pier, Vancouver, BC, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Nice view of KL SKYLINE
The hotel has superb facilities! However, be prepared of the ff: 1. Universal charger as they don’t provide one. 2. UBER or take a cab a lot since there’s no McD nearby. 3. Pool area closes at 10 pm.
Stayed 2 nights in Mar 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible Terrible Hotel, Stay Away!!!
I booked this hotel because, honestly, the photos looked so good with reasonable price. However, when I arrived with my friends, we soon realized that the service by the staff was simply... non-existent. There was zero room cleaning service, even if you try to call them for room service they would not respond to you. So, we try to request for individual items. To request for something as simple as a towel took 5 calls, and a request for replenishing the bathroom supplies took 3 calls. You practically have to beg the hotel staff to get you your needs. The room we stayed at has a strong musty smell, don't think anyone has stayed there for a while. We actually told the hotel staff to switch the room, but to no one's surprise there was no response! The Wifi in the hotel just simply doesn't work the majority of the time! We had to tether from a 4G SIM card even though we were in the hotel! Seriously, save your money and go to another hotel in the area. This hotel is not worth your time- I am simply not sure how this hotel is getting more than a 2.0 average rating.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty Moldy Room
Our shower had excessive mold. The bathroom was dirty. The dresser has sticky stuff from the previous guests food & drinks. We were moved to a room that was slightly better.
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Overall, disappointing
I spent more money than I usually would on this hotel hoping it would be a special break away. I wouldn't stay here again or recommend it unless you want to try the pool out for a night. Pros:- 1. Pool and gym area. You're really just paying extra for this. Without it it's just a 3 star hotel in an average-poor area. 2. Close to train station and 7 Eleven shop. 3. Comfortable bed. Cons:- 1. The hotel check-in took a long time because they apparently had no record of my hotels.com reservation. Eventually it was sorted out. One friendly receptionist and one not so friendly. 2. I would rate the room 3 stars.. overall finish was not good and we kept tripping over due to poor design layout. 3. Housekeeping. We stayed 4 nights and the room was only cleaned once. They did attempt to clean it a second time but 6pm is not acceptable when you've been out all day. 4. Wifi. Really poor connection which we weren't expecting for a 4 star hotel. There are a few TV channels in English but the signal kept cutting out so we gave up.
Stayed 4 nights in Feb 2018

8/10 Good

Jubree, Bkk

Liked: Cleanliness, staff & service
Good view
We recommend what a pool! Pool has 20 floor and we can see Twin tower. You should go at night.
Stayed 1 night in Feb 2018

8/10 Good

MOHD BAKTI FARIAL

Liked: Cleanliness, property conditions & facilities, room comfort
Not a free parking. Just a little discount given. And the day I checked-out, not a single word comes out from the staff there. Like a robot. When I asked, "is that all?", he just put a little smile and didn't really want to look at me. Worst hotel staff ever.
Stayed 1 night in Jan 2018

10/10 Excellent

Jasvinder

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2018

10/10 Excellent

joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in Kuala Lumpur
We are very happy to stay at D’Majestic Place by Swiss Garden. We got there around 12:30pm they let us check in earlier instead of 2pm. Hotel closed to local eateries. The rooftop infinity pool is a plus with a view of twin towers. Gym, sauna and steam room You can use during your stay. Front desk staffs are very helpful. They called Grab car ( Uber) for you to go places you wish to go. Compare to taxi it cost more. The Pudu plaza just a few blocks walk. If you wish to take the metro is close by also. I would recommend this hotel for your stay.
Stayed 2 nights in Jan 2018

8/10 Good

Anwar

Liked: Cleanliness, staff & service, room comfort
Very nice view roof pool
The hotel was good with very beautiful view from the roof swimming pool. The area behind it was a bit poor and not very clean. Not too far from city center and time square.
Stayed 2 nights in Jan 2018

4/10 Poor

Calvert

Disliked: Cleanliness, staff & service, property conditions & facilities
Badly Maintain Hotel
Was given a really bad maintained room at first with a damp smell and chipped ceiling. Requested to change after a while and was given a perfumed room after 30 minutes. The hotel is only 2 years old but it was badly maintained. My advice is to get something else if you’re paying this rate. The only good thing about this place is the pool.
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Disliked: Staff & service
Budget stay
Hot water last for only 5 mins. Service was non-exsistence. Pool is nice with great view. Room tv remote was not working. Called service but no one answered. Wifi was NOT working for all days, it just says upgrading everyday. No free Parking
Stayed 2 nights in Dec 2017

8/10 Good

Mustapha Yusuf

Liked: Cleanliness, staff & service
Great stay
Generally the hotel is good but I personally find the private toilet and shower room very tight and small, also the two single beds are very tiny to my likings. The swimming pool at the roof top was just superb, well equipped with sauna and steam rooms also attached is a gym.
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only downside was no electrical outputs next to the bed.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2017

8/10 Good

CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good rooftop & infinity pool
Good check-in service. Room smelt mildly of old cigarette smoke even though non smoking room 2 Single beds with feather pillows. Good TV Channels. Very strange bathroom set up - no real privacy as all frosted glass door on toilet and shower but no walls between beds a shower; just a mirror as a divider. Rooftop area & infinity pool were very good - we got up early to see sunrise and it was lovely, then went for a swim later and very nice. Pool tiles are a bit tired/chipped but it doesn't detract from the views. There's a 7/11 directly attached to the hotel so easy fro breakfast. Some good places to eat close to hotel too. Its about 50 minutes from the airport, around 110MYR by taxi.
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
The hot water supply in the room is not consistent. You need to pay for the parking which is unusual for hotel. Normally hotel guest will be able to park their vehicle for free.
Stayed 1 night in Dec 2017

6/10 Okay

chai

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Pesticide all over the floor. Apparently they choose public holiday to do this pest control. Bath room smell so bad. Unable to change room perhaps we got it cheap for a 4 stars. So despite room being smelly, we were not entitled to change room. Reason given was room all fully booked when car park was so empty. No free parking or complimentary parking fee. Not stated in web page i suppose. Anyway despite the fact that i have asked several time about this at the lobby i was not told about the cut off time for the daily charge. Park one night charge for 2 days fee. Excellent! Room is actualy comfy. And staff are quite attentive. Pool view is stunning. Lobby overwhelmmed by cheap perfume i wonder why. Most probably i wont be welcome back. And i probably wont wanna be back. Thanks. Plus point, the hotel is surrounded with chinese food stall and near to town centre.
Stayed 1 night in Nov 2017

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ahmed
To be honest it's really good hotel and close to the centre and I was happy to stay there If I would be travelling to Malyasia again I would choose the same hotel
Stayed 4 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
D'Majestic Pudu
Clean nice location with LRT, Monorail access. Eatery and night area for good food. 7-Eleven just at the side of Hotel Entrance. Carpark access and secured.
Stayed 3 nights in Nov 2017

4/10 Poor

fida, singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointing
Reach the hotel but was disappointed with the service as the app put free parking but was told it's not free and the staff told the carpark do not belong to them. The room was dirty as it was not sweep properly cause can see left over rubbish and hair from previous staying. It's really dissappointing this will be my first and last will be staying there.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
D majestic
pool was great, staff brilliant and helpful getting us transport to attractions. Only down side to it was no bar but the 7 11 next door did.
Stayed 12 nights in Oct 2017

6/10 Okay

Lee

Dont select this hotel if you come with car
Hotel is good, but it end up with MYR 14 for self parking per day. The Self parking costs MYR 5 per stay is only valid with 6pm~7am. So the hotel is limit business trip person with car only back hotel after 6pm and need to out hotel before 7am. Please update the "Optional extras" on this hotel
Stayed 2 nights in Oct 2017