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Fidel at the front desk was amazing! And Martin at the tech desk was so helpful and personable! 🙏

I enjoyed everything about my stay. The only complaint I have is that the bottles of alcohol in the rooms were not replaced as is mentioned in the little plaque. I am only a gin drinker and the bottle upon arrival was almost empty. I asked about getting a new bottle and it never was replaced. Also, bring your own conditioner. They have a soap that is both body wash and shampoo. There was also no lotion. Otherwise, everything was great.

Newness, Hotel is only 8 months old. Excellent roof top pools and hot tubs. Ocean beach is a 15 minute walk. A shopping mall is a 15 minute walk. Excellent restaurants close by.

The buffet had good choices, plenty of fresh made guacamole, salsa and all the makings for a delicious taco. There was lamb, chicken and beef done in various ways. Always fresh fruit replenished regularly. All the servers were very attentive and polite. We we’re not disappointed with this resort.

Property is very clean Staff were all pleasant, attentive, and just good people Buffet was solid, multiple options for each course and the restaurants on the ground were all above average. My only suggestion, not a complaint would have a night on the beach or some type of available dining options on the beach Went with four couples and we all enjoyed our stay!

This is my 12th visit to Velas. It never disappoints.