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Civic Hotel Autograph Collection

4.0 out of 5.0
13475 Central Avenue, Surrey, BC 1800 781 504
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Wifi
Pets
Business
Smoke Free
24/7 Desk
More
Room type Options Nightly price Book
Photo of room
Room, 1 King Bed, Corner
Room with view
35 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Other room types
Photo of room
Room, 2 Queen Beds
Room with view
33 square metres
2 Queen Beds
Room sleeps 4 guests
(up to 3 children)
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Photo of room
Room, 1 King Bed
Room with view
32 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Room, 1 Single Bed
Room with view
31 square metres
1 Twin Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Eco-certified Surrey hotel in City Centre with a conference center

Popular property highlights

Free WiFi
Pets allowed
Business centre
Smoke-free property
24-hour front desk

With a stay at Civic Hotel Autograph Collection, you'll be centrally located in Surrey, just a 4-minute walk from Central City Shopping Centre and 11 minutes by foot from Holland Park. This eco-certified hotel is 15.2 mi (24.5 km) from Port of Vancouver and 9.1 mi (14.6 km) from Metropolis at Metrotown.

Make yourself at home in one of the 144 air-conditioned rooms featuring LED televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.

Be sure to enjoy recreational amenities including an outdoor pool and a spa tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.

Stop by the hotel's restaurant, Prado Cafe, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Surrey? This hotel has 7978 square feet (741 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.

Languages spoken

  • English

Show all languages

Civic Hotel Autograph Collection

13475 Central Avenue, Surrey, BC V3T 0K2

Renovations & Closures

The following facilities are closed seasonally each year. They will be closed from September 2 to September 3:

  • Swimming pool

Hotel Amenities

Hotel Amenities

  • Lift
  • ATM/banking
  • Concierge services
  • Total number of rooms - 144
  • Number of floors - 21
  • Conference space
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Free newspapers in lobby
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Smoke-free property
  • Wedding services
  • Free WiFi
  • Year Built – 2017
  • Number of restaurants - 1
  • Conference space size (feet) - 7978
  • Conference space size (meters) - 741
  • Number of meeting rooms - 8
  • Number of outdoor pools - 1
  • Number of spa tubs - 1
  • Conference centre
  • Self parking (surcharge)
  • Computer station
  • Number of bars/lounges - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Terrace
  • Electric car charging station
  • Water dispenser
  • Ballroom
  • Reception hall
  • Vegetarian breakfast available
  • Rooftop garden
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Water-efficient showers only

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Arabic
  • Filipino
  • Hindi
  • Romanian

Parking

Self parking (surcharge)

Room Amenities

Civic Hotel Autograph Collection offers 144 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LED televisions come with premium satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Phone
  • Free local calls
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • Free WiFi
  • Free wired Internet
  • TV size 32
  • TV size (measurement) inch
  • Free long-distance calls
  • LED TV
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Closed-captioned TV
  • Lowered power points in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar – Near toilet
  • Transfer shower
  • Lever door handles
  • Wardrobe
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Prado Cafe - This coffee shop serves breakfast, lunch, dinner, and light fare.

Dominion Bar & Kitchen - This restaurant specializes in local cuisine and serves brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Things to do

  • Snorkelling nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Waterskiing nearby
  • Rafting nearby

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Braille or raised signage
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 19

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of CAD 50.00 per accommodation, per stay
  • 2 total (up to 110 lbs per pet)
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

No rollaway/extra beds available

No cots (infant beds) available

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Credit card pre-authorisation

Property is cleaned with disinfectant

Guests are provided with free hand sanitiser

Social distancing measures are in place

Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)

Property confirms they are implementing enhanced cleaning measures

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Masks are compulsory at the property

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Property follows sanitisation practices of COVID-19 Guidelines (WHO)

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: CAD 500.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 27.00 for adults and CAD 15.00 for children
  • Self parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Civic Autograph Collection
  • Civic Autograph Collection
  • Civic Hotel Autograph Collection Hotel
  • Civic Hotel Autograph Collection Surrey
  • Civic Hotel Autograph Collection Hotel Surrey

We should mention

Pool access available from 7:00 AM to 9:00 PM.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key Eco-Rating Programme
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