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Lonsdale Quay Hotel

4.0 star property

Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Children's play area - outdoor
Terrace/patio
Interior
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Lonsdale Quay Seabus Terminal
    ‪2 min walk‬
  • Vancouver Waterfront
    ‪14 min drive‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

Executive Room, 2 Queen Beds

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

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About the area

North Vancouver

A stay at Lonsdale Quay Hotel places you in the heart of North Vancouver, a 1-minute drive from Lonsdale Quay Market and 7 minutes from Capilano Suspension Bridge. .This ski hotel is 3.9 mi (6.3 km) from Stanley Park and 4.9 mi (7.9 km) from Pacific Coliseum.

What's nearby

  • Lonsdale Quay Market - 1 min walk
  • Stanley Park - 7 min drive
  • Rogers Arena - 13 min drive
  • Canada Place - 14 min drive
  • BC Place Stadium - 14 min drive

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Waterfront Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JOEY Shipyards - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tap & Barrel - Shipyards - ‬3 min walk
  • ‪Earnest Ice Cream - ‬4 min walk

About this property

Lonsdale Quay Hotel

Convenient ski access, steps from Lonsdale Quay Market
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 70 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
After a day on the slopes, enjoy recreational amenities including a fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in North Vancouver? This hotel has 1798 square feet (167 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 15.00-30.00 for adults and CAD 15.00-30.00 for children
  • Room service available

Things to do

  • Bike rentals
  • Bike parking
  • Fitness centre
  • Playground
  • Shopping centre
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (1798 square feet of space)
  • Meeting rooms - 4

Outdoors

  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Hardwood flooring in room
  • In-room accessibility
  • Low-height worktop and sink
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Fireplace in reception
  • Local artist showcase
  • Romance packages available
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 828 out of 1679 reviews
Rating 8 - Good. 495 out of 1679 reviews
Rating 6 - Okay. 204 out of 1679 reviews
Rating 4 - Poor. 84 out of 1679 reviews
Rating 2 - Terrible. 68 out of 1679 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location, beautiful views and so much to do within walking distance. Definitely recommend!!
Stayed 2 nights in Nov 2024

6/10 Okay

Ernie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
We have stayed at this hotel since the mid 1990's and have loved it. Got a different vibe this time. Staff were indifferent and the hotel is clearly not investing in the future. Sad. It was a wonderful boutique experience. The restaurant is awful with poor food quality and service and extreme We were put int an accessible room likely as a result of our booking error. We did not request a room change. The room was ok, but made it clear that if you needed an accessible room it came at a significant reduction in the quality of amenities. The shower, in particular was brutal. An extremely poor little shower head mounted too low for standing adults at the end of a crappy white plastic hose and a dribble of water from the head. We have stayed at more economical hotels with basic facilities that were far superiorAdded to a bathroom door that didnt close properly it was an eye opener for my wode and I who do not require accessible facilities. I mentioned it to the desk staff who gave me a blank stare and the typical "I will tell a manager" phrase that told me that they really did not care about their guests experience, particularly those that need a bit of consideration. It should not require a sacrifice of experience to have an accessible space, but the Lonsdale Quay certainly makes that a reality. I am embarassed that the only way I realized this is as a resultof our less than optimal experience. Luckily there are many alternatives in this price point for our future consideration.
Stayed 3 nights in Nov 2024

8/10 Good

Mahdi

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so easy to get to using public transport from Victoria. I love the aromas of the public market, and choices for a quick meal. The room was very large and had a little patio with an view of the water. The complimentary hot breakfast was generous and there were healthy options available. I enjoyed my meal overlooking the ocean and downtown.
Stayed 1 night in Nov 2024

10/10 Excellent

Charlene

Stayed 1 night in Nov 2024

8/10 Good

Jennifer, Whitehorse

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al at front desk was awesome and friendly - very helpful when we needed amenities or had questions about the area
Stayed 1 night in Nov 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic and good
A basic hotel--just what I needed for a one-night stay. No bells and whistles, just clean, quiet and comfortable, on the doorstep of all North Van amenities.
Stayed 1 night in Nov 2024

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine, Sechelt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, fabulous views, recently upgraded, clean and great value. The only down side was that we had an adjoining room and could hear the tv in the next room through the door. Otherwise wonderful
Stayed 1 night in Nov 2024

4/10 Poor

tony

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
The hotel is very old. We booked four nights with full payment. But we checked out one night befor due to they painting the guest room corridor with very strong oder. We asked the hotel to refund one night room charge but they refused.
Stayed 4 nights in Nov 2024

8/10 Good

Marko

Stayed 3 nights in Oct 2024

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Usually stay here when on the north shore. Greet location.
Stayed 2 nights in Oct 2024

8/10 Good

Lia, Parksville

Stayed 1 night in Oct 2024

10/10 Excellent

Amy, Sidney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of my favorite places to stay in Vancouver. So convenient to downtown with just a hop on the Seabus. Great staff & always a warm welcome at the reception desk.
Stayed 2 nights in Nov 2024

6/10 Okay

Eva

Liked: Cleanliness
Stayed 3 nights in Nov 2024

8/10 Good

Melonie, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel waa great, bed was comfortable and loved the view but the furniture was very uncomfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Ocean view.
Stayed 2 nights in Nov 2024

6/10 Okay

Shaun

Disliked: Staff & service
Incredible location. Unfortunately you are only paying for that.
Stayed 1 night in Nov 2024

6/10 Okay

Brenda Norrie

Stayed 1 night in Nov 2024

2/10 Terrible

Kathleen

Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk agent was difficult to deal with
Stayed 1 night in Nov 2024

10/10 Excellent

Jayda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Christina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is outdated and the mattresses were very uncomfortable. Great location.
Stayed 3 nights in Nov 2024

10/10 Excellent

Farzad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service. Wish it had more amenities.
Stayed 6 nights in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the price
Great location and very clesn
Stayed 4 nights in Nov 2024