Lonsdale Quay Hotel

4.0 star property

Photo gallery for Lonsdale Quay Hotel

Front of property - evening/night
Interior
Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View
Terrace/patio
Children's play area - outdoor

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
123 Carrie Cates Crt, North Vancouver, BC, V7M3K7
  • Lonsdale Quay Market
    ‪1 min walk‬
  • Rogers Arena
    ‪13 min drive‬
  • Canada Place
    ‪14 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪48 min drive‬

Room options

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Executive Room, 1 King Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Waterfront Panoramic Suite, 1 King Bed, Wrap-around Balcony, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Queen Beds

  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds

  • 30 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 30 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Carrie Cates Hot Tub Panoramic Penthouse Suite, Ocean View

  • 50 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Room, 1 Queen Bed

  • 33 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

North Vancouver

A stay at Lonsdale Quay Hotel places you in the heart of North Vancouver, a 1-minute drive from Lonsdale Quay Market and 7 minutes from Capilano Suspension Bridge. .This ski hotel is 3.9 mi (6.3 km) from Stanley Park and 4.9 mi (7.9 km) from Pacific Coliseum.

What's nearby

  • Lonsdale Quay Market - 1 min walk - 0.0 km
  • Stanley Park - 7 min drive - 6.3 km
  • Rogers Arena - 13 min drive - 11.6 km
  • Canada Place - 14 min drive - 11.1 km
  • BC Place Stadium - 14 min drive - 11.9 km

Getting around

  • North Vancouver Station - 4 min drive
  • Vancouver Waterfront Station - 13 min drive
  • Vancouver Intl. Airport (YVR) - 48 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪JOEY Shipyards - ‬5 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Tap & Barrel - Shipyards - ‬3 min walk
  • ‪Earnest Ice Cream - ‬4 min walk

About this property

Lonsdale Quay Hotel

Convenient ski access, steps from Lonsdale Quay Market
Lonsdale Quay Hotel offers 70 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished. 37-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries.

This North Vancouver hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 70 individually furnished guestrooms, featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and designer toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
After a day on the slopes, enjoy recreational amenities including a fitness center and bicycles to rent. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. The ski shuttle (surcharge) makes getting to the slopes a breeze.
Grab a bite from the grocery/convenience store, or stay in and take advantage of the hotel's room service (during limited hours). Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in North Vancouver? This hotel has 1798 square feet (167 square meters) of space consisting of a conference center and 4 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), Czech, English, Filipino, French, Hindi, Portuguese, Slovak, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle (surcharge)
  • Covered parking on site (CAD 28.75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 30 for adults and CAD 15 to 30 for children

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Shopping centre

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Conference centre (1,798 square foot of space)

Outdoors

  • On the bay
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in room
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 25.0 per night
Cribs (infant beds) are available for CAD 25.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.00 to 30.00 for adults, and CAD 15.00 to 30.00 for children
  • Covered self parking fee: CAD 28.75 per night (in/out privileges)
  • Pet fee: CAD 35.00 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CAD 25.0 per day
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the fitness facility, and guests under 16 years old are only allowed in the fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Lonsdale
Hotel Lonsdale Quay
Lonsdale Hotel
Lonsdale Quay
Lonsdale Quay Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay North Vancouver
Quay Hotel
Lonsdale Quay Hotel Hotel
Lonsdale Quay Hotel North Vancouver
Lonsdale Quay Hotel Hotel North Vancouver

Lonsdale Quay Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 879 out of 1787 reviews
Rating 8 - Good. 519 out of 1787 reviews
Rating 6 - Okay. 221 out of 1787 reviews
Rating 4 - Poor. 96 out of 1787 reviews
Rating 2 - Terrible. 72 out of 1787 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly and clean
Stayed 3 nights in Oct 2024

10/10 Excellent

Ehsan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice except parking $29 too much
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very easy to SeaBus to downtown. Parking when arriving at the hotel is a bit difficult to find. Great place to stay
Stayed 1 night in Dec 2024

6/10 Okay

Susan, Chilliwack

Disliked: Staff & service, property conditions & facilities
Restaurant and bar was closed, as was the market next door.
Stayed 1 night in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable King Size room!
Although the room was a bit dated, it was extremely comfortable and clean! Beautiful view of the city from the big windows. Also, pet friendly and comfortable for my furry friend! Great as always as I generally chose Lonsdale Quay Hotel for stays in Vancouver.
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Stayed 1 night in Dec 2024

8/10 Good

douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty of things to do around the hotel. Room was clean, staff was friendly. Your basic room with a great location and good value.
Stayed 1 night in Dec 2024

10/10 Excellent

SANGGEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 9 nights in Nov 2024

8/10 Good

Payam

Stayed 1 night in Dec 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel. Patking entrance can be tricky with the access very congested when buses are running. Staff are wonderful and friendly. We enjoyed shopping and eating in the market and nearby restaurants. Easy access to downtown by water taxi saved time and trouble getting to meetings. The main elevator was down while we were leaving there. Staff offered to find maintenance to operate another one but we had no time and fortunately just one small bag to take down stairs.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are always amazing and are keen to accommodate!
Stayed 1 night in Dec 2024

10/10 Excellent

Evelyn

Stayed 2 nights in Nov 2024

8/10 Good

Kasra

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2024

10/10 Excellent

Russell

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location right in the Lonsdale Quay. We arrived too late for the indoor market but just next door was a Christmas market with lots of vendors, live entertainment, and outdoor skating. Also, right next to the seabus and the oceanfront walkway. My only complaint is the hot tub listed on Expedia was not open but I can't blame the hotel as it was not listed on their own webpage.
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will def stay here again. It was super fun for the kids with the market and ship yard. Beds were better than the ones we just slept in at the Fairmont. Only complaint was they painted the tile in the shower area. It's a wee bit janky but the whole suite was really clean and it was the only visible issue I'd have with the decor.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Stayed 2 nights in Dec 2024

10/10 Excellent

Hrithik

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, hospitable staff, great service
Stayed 7 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location but should have free parking for people staying at the hotel like other hotels
Stayed 4 nights in Dec 2024

10/10 Excellent

SANGGEE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Lisa, Parksville

Plugged bathroom sink, I couldn’t figure out how to use the thermostat on the heater/fan because it’s so old that all the colour and writing is worn off. Room is big but very bland and old-looking. No warmth or comfort to it at all
Stayed 1 night in Dec 2024

10/10 Excellent

Nathan

Travelled with partner
It was a beautiful stay
Stayed 2 nights in Dec 2024