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River Rock Casino Resort

4.0 star property

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Interior entrance
Interior
Indoor pool
5 restaurants, breakfast served

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Hot tub
  • Breakfast available
  • Bar
  • Pool
  • Gym

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    ‪5 min walk‬
  • Richmond Night Market
    ‪6 min walk‬
  • Aberdeen Centre
    ‪19 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪9 min drive‬

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

Exterior

Sandman Signature Vancouver Airport Hotel & Resort

  • Pool
  • Hot tub
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, (2880)
The price is AU$233
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Sandman Signature Vancouver Airport Hotel & Resort

About the area

Richmond

With a stay at River Rock Casino Resort in Richmond, you'll be 2.4 mi (3.9 km) from McArthurGlen Designer Outlet and 7.3 mi (11.8 km) from BC Place Stadium. .This casino resort is 7.5 mi (12.1 km) from Rogers Arena and 8 mi (12.9 km) from Robson Street.
View more Resorts in VancouverOpens in a new window

What's nearby

  • Great Canadian Casino - 5 min walk
  • Richmond Night Market - 6 min walk
  • McArthurGlen Designer Outlet - 5 min drive
  • Rogers Arena - 16 min drive
  • Canada Place Cruise Ship Terminal - 17 min drive

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

Pet-friendly resort with 5 restaurants connected to a rail/subway station in Richmond
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Make yourself at home in one of the 396 air-conditioned rooms featuring refrigerators and iPod docking stations. 42-inch LCD televisions are provided, with cable programming available. Private bathrooms have complimentary toiletries and bathrobes. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After enjoying recreational amenities such as an indoor pool and a waterslide, a lucky night at the casino is the perfect end to the day. This resort also features tour/ticket assistance, a banquet hall, and a vending machine.
Grab a bite at Gordon Ramsay Steak, one of the resort's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Planning an event in Richmond? This resort has 13003 square feet (1208 square meters) of space consisting of a conference center and a meeting room.
English breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
Gordon Ramsay Steak - Overlooking the ocean, this fine-dining restaurant serves dinner only.
Curve Lounge & Buffet - Overlooking the ocean, this buffet restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Chopsticks - This restaurant serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Rock House - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Starbucks - This café serves breakfast, lunch, and light fare. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Parking and public transport

  • Valet parking on site (CAD 33.00 per day)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • English breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 22.00 per person
  • 5 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Gordon Ramsay Steak
  • Curve Lounge & Buffet
  • Chopsticks
  • The Rock House
  • Starbucks

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool
  • Microwave (on request)
  • Fridge
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre (13003 square feet of space)
  • A meeting room

Outdoors

  • Marina on site

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Mud bath

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 4013 out of 8189 reviews
Rating 8 - Good. 2206 out of 8189 reviews
Rating 6 - Okay. 1079 out of 8189 reviews
Rating 4 - Poor. 534 out of 8189 reviews
Rating 2 - Terrible. 357 out of 8189 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yuze

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Nov 2024

8/10 Good

Sharmila

Travelled with family and small children
We came here as a friend told us about the water slides in the pool. It was ok. I don’t think it was kid friendly at all, parking far away and not much food options and nothing close by to walk to.
Stayed 1 night in Nov 2024

10/10 Excellent

Breia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Esther

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Made travelling easygoing
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fire alarms went off twice once at 4am in the morning apparently due to we think it’s technical issues as there were no fire trucks. No apologies from the management nor explanation at all. Was not impressed
Stayed 4 nights in Nov 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and very clean & professional establishment. I had my flight canceled & was able to get a great room for a wonderful price. Highly recommend The River Rock Resort.
Stayed 1 night in Nov 2024

8/10 Good

Rob

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay. Sky train station on site, good pool. Starbucks in building. Easy stay, no complaints
Stayed 1 night in Oct 2024

2/10 Terrible

Chiaki

Stayed 1 night in Nov 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly quiet rooms. Very clean. Reception very friendly and accommodating. Inly minor problem is the parking lot. You have to either walk through the casino or the outside of the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Tim

Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 2 nights in Nov 2024

4/10 Poor

melissa

Stayed 1 night in Aug 2024

8/10 Good

Lonna or Tannis

Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Nov 2024

10/10 Excellent

LINDSEY

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 2 nights in Nov 2024

10/10 Excellent

Darrin, Saanichton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and just expected to leave our luggage at reception but we were surprised and they said that they had a room available for us right away, They also upgraded us for no reason. Staff was friendly and courteous.
Stayed 1 night in Nov 2024

2/10 Terrible

Xin

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worst experience I’ve ever had. Very bad customer service. Fire drill went off around 4:50am in the morning, hotel didn’t make clear announcement, after the alarm was cleared, we realized we locked ourselves out and elevators got shutdown we called the front desk they wanted us to take the emergency stairway down to the lobby to get our keys
Stayed 1 night in Nov 2024

10/10 Excellent

Julia

Stayed 1 night in Oct 2024

10/10 Excellent

Mara, Kamloops

Travelled with partner
Enjoyed our stay. Our room was neat, clean. Even happier to have been upgraded to a suite. Spacious bathroom. No complaints. staff were very friendly and helpful. Enjoyed the casino attached to the hotel. Highly recommend the River Rock Hotel. I would stay here again
Stayed 1 night in Nov 2024

10/10 Excellent

William, Whitehorse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful lodge atmosphere. Only 3 food options in food court. All fast food. No deserts on any menu. Gordon Ramsay restaurant not open yet.
Stayed 1 night in Nov 2024

10/10 Excellent

Helena, Prince George

Liked: Cleanliness, staff & service
Good for a quick trip to Vancouver. Easy to get to both Rodger’s Arena and B.C. Place
Stayed 6 nights in Nov 2024