Sandman Signature Vancouver Airport Hotel & Resort

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sandman Signature Vancouver Airport Hotel & Resort

Exterior
Lobby
Lobby
Gift shop
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.0 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Parking included
    Parking included
  • Free airport shuttle
    Free airport shuttle
  • Room service
    Room service

Explore the area

Map
10251 St Edwards Drive, Richmond, BC, V6X2M9
  • Great Canadian Casino
    3 min drive
  • Richmond Night Market
    3 min drive
  • Aberdeen Centre
    4 min drive
  • Vancouver, BC (YVR-Vancouver Intl.)
    12 min drive

Room options

Standard Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room (View, Columbia Tower)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Deluxe Room, 2 Queen Beds (View, Columbia Tower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Single Bed, Sofa Bed, Kitchenette

  • 60 sq m
  • Sleeps 4
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Bed

Standard Room, 2 Queen Beds (Columbia Tower)

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed (Columbia Tower)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Similar properties

About the area

Richmond

With a stay at Sandman Signature Vancouver Airport Hotel & Resort in Richmond (East Cambie), you'll be within a 15-minute drive of Vancouver General Hospital and Great Canadian Casino. .This family-friendly hotel is 7.5 mi (12.1 km) from BC Place Stadium and 7.9 mi (12.7 km) from Rogers Arena.

What's nearby

  • Great Canadian Casino - 3 min drive - 1.9 km
  • Richmond Night Market - 3 min drive - 2.3 km
  • Aberdeen Centre - 4 min drive - 2.9 km
  • McArthurGlen Designer Outlet - 6 min drive - 4.9 km
  • CF Richmond Centre Mall - 6 min drive - 5.2 km

Getting around

  • Aberdeen Station - 4 min drive
  • Vancouver Rocky Mountaineer Station - 17 min drive
  • Vancouver Intl. Airport (YVR) - 12 min drive

Restaurants

  • ‪Costco Business Center - ‬19 min walk
  • ‪Tim Hortons - ‬13 min walk
  • ‪Ginger Indian Cuisine - ‬16 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Denny's - ‬4 min walk

About this property

Sandman Signature Vancouver Airport Hotel & Resort

Family-friendly Richmond hotel in East Cambie with 2 restaurants
Sandman Signature Vancouver Airport Hotel & Resort offers 439 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a waterslide, a health club, a spa tub, and a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 439 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries.
Dip into one of the 2 outdoor swimming pools or enjoy other recreational amenities including a health club and a waterslide. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Chop Steakhouse and Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 4 AM to 1 PM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 4 AM and 1 PM.
Chop Steakhouse and Bar - This steakhouse serves lunch and dinner. Guests can enjoy drinks at the bar.
Dennys Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Free 24-hour return airport shuttle

Food and drink

  • Full breakfast available for a fee daily 4 AM–1 PM: CAD 16-20 for adults and CAD 16-20 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Chop Steakhouse and Bar
  • Dennys Restaurant

Things to do

  • 2 outdoor pools
  • Children's pool
  • Fitness centre
  • Indoor pool
  • Shopping
  • A hot tub

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night (maximum CAD 150 per stay)
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 16 to 20 for adults, and CAD 16 to 20 for children
  • Pet fee: CAD 30 per accommodation, per night (maximum CAD 150 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sandman Signature
Sandman Signature Hotel & Resort
Sandman Signature Hotel & Resort Vancouver Airport
Sandman Signature Vancouver Airport
Sandman Vancouver Airport
Sandman Vancouver Airport Signature
Signature Sandman
Signature Sandman Vancouver Airport
Vancouver Airport Sandman
Sandman Signature Vancouver Airport Hotel Resort
Sandman Signature Hotel Resort
Sandman Signature Richmond
Sandman Signature Vancouver &
Sandman Signature Vancouver Airport Hotel & Resort Hotel
Sandman Signature Vancouver Airport Hotel & Resort Richmond

Sandman Signature Vancouver Airport Hotel & Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1176 out of 2653 reviews" "
Rating 8 - Good. 710 out of 2653 reviews" "
Rating 6 - Okay. 383 out of 2653 reviews" "
Rating 4 - Poor. 228 out of 2653 reviews" "
Rating 2 - Terrible. 156 out of 2653 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Guanhua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay before departing on the cruise.
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we rented was very outdated. It look and feel dingy. The carpet was damp. The room was dark. The room setup was just plain weird. Why was the closet in the bathroom? The washroom sink area did not have towel racks, the toilet and tub area was in a separate room and did not have wall hooks or a small table to put your clothes on. You have to put your clothes on the toilet. That was the only private area to get dress in. The room description and photo should be clear that the suite was a one room suite. The saving grace were staff was pleasant and our stay was short.
Stayed 2 nights in Aug 2024

10/10 Excellent

Fang

Stayed 1 night in Aug 2024

6/10 Okay

Zharlene

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This hotel is like a maze and elevator is very old.They put us on a room with a portable AC, and did not feel safe at all because we cant lock the patio door due to the portable AC, they said that it is safe but we are staying with a toddler. I asked them to move us to a better room and was told there is none and told us that we can lock it if they want us to remove the portable AC. We asked to speak with the manager and offer us room next door and moved there. The room is way better with AC working but a little loud, you can hear the exhaust off and on from the other room. This hotel is a little expensive than other. The room is not as we expected from the picture and very different in-person.Not very satisfied with the experience here.Pool is good if you have kids and they will enjoy the slide pool.
Stayed 1 night in Aug 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

zhuoyuan

Stayed 1 night in Jul 2024

8/10 Good

Linda, Blacksburg

Too expensive for what you get, rugs dirty and worn in room and common area
Stayed 1 night in Aug 2024

10/10 Excellent

Kin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean facilities. I would stay here again.
Stayed 5 nights in Jul 2024

4/10 Poor

Dhyan

Liked: Staff & service
Disliked: Property conditions & facilities
Very old room, the carpet and bathroom floore we sticky. The carpet seems like was never replaced
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

It’s not what I expected.
Stayed 3 nights in Aug 2024

8/10 Good

Marvin Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

6/10 Okay

Caitlin

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Mai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff is very friendly. Room is clean but can use more lights. Not liking to be on 2nd floor (highest floor) as the parking lot can look into your room. The hotel is in fine condition except the brown color theme makes the place looks dark esp. for the NW, we just need lighter color. Walking from room to the lobby is quite a way. Room can use a better coffee, I just don't like dark roast.
Stayed 2 nights in Aug 2024

2/10 Terrible

Nicholas

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated hotel. Definitely not a 4 star hotel, maybe 2 at most. Beds were not queen, they were doubles. Dirty hotel. Hot tub was not hot, just warm.
Stayed 7 nights in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We live the indoor pool with the water slide. Property is always nice and clean. Shuttle service to the airport is great too
Stayed 1 night in Aug 2024

4/10 Poor

Tran

Travelled with family
Disliked: Cleanliness
If you like Asia food, this is the good location to try many good food
Stayed 3 nights in Aug 2024

8/10 Good

Lorne, Whitby

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Easy location close to airport and easy to downtown Vancouver. Denny’s for breakfast and Chop Steakhouse & Bar were very good. Friendly staff and easy check-in.
Stayed 2 nights in Aug 2024

2/10 Terrible

Niraj

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After i chance suite to regular still charge full suite rate. Kids got sick after state old building suite
Stayed 2 nights in Aug 2024

4/10 Poor

Shan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall Satisfied with the Environment, But Very Disappointed with the Service I recently stayed at this hotel and found the overall environment and facilities to be satisfactory. The room was clean, and the location was convenient. However, I was quite disappointed with the service. When I arrived in my room, I noticed there were no bottled water provided. After contacting the front desk, I was informed that normally there should be two bottles of water in the room. I requested that they bring up the missing bottles, and although they assured me they would, no action was taken. Similarly, I called the front desk to request a comb. They told me they would send one up shortly. After waiting for 30 minutes, I called the front desk again, but despite trying four times, no one answered. Finally, I went down to the front desk myself, and after checking their messages, the staff informed me that they were out of stock. It's quite shocking that a four-star hotel doesn't have something as basic as a comb available. What’s worse, the system failed so badly that I had to follow up myself to get an answer! This level of service is unacceptable, and I hope the hotel can improve its service management to meet the expectations of its guests.
Stayed 2 nights in Aug 2024

8/10 Good

Waggle

It has pools which are good if you are about to go on a long flight
Stayed 1 night in Aug 2024

4/10 Poor

David

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property was promoted as a four stars property but the roomo did not reflect this. Some furniture was old and wear out and just lacks the ammenities of a 4 star hotel.
Stayed 1 night in Aug 2024