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Arbutus Inn

2.0 star property

Photo gallery for Arbutus Inn

Premium bedding, desk, iron/ironing board, free WiFi
Front of property
Interior
Interior entrance
Front of property - evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi
  • Business services

Explore the area

Map
2898 Douglas St, Victoria, BC, V8T4M9
  • Save-On-Foods Memorial Centre
    ‪18 min walk‬
  • Victoria Harbour
    ‪4 min drive‬
  • Victoria Clipper Ferry Terminal
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪23 min drive‬

Room options

View all photos for Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

Basic Room, 1 Double Bed

  • 10 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 16 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, desk, iron/ironing board, free WiFi

Premium Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Kitchen

Room, Multiple Beds, Kitchen | Shared kitchen

Room, Multiple Beds, Kitchen

  • 18 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Room, 1 King Bed, Kitchen

Premium bedding, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchen

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Premium bedding, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

Premium bedding, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Ground Floor (only accessible by stairs)

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Red Lion Inn and Suites

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (3290)
The price is AU$174
for 1 room
includes taxes & fees
12 May - 13 May
Red Lion Inn and Suites

About the area

Victoria

With a stay at Arbutus Inn in Victoria (Burnside), you'll be a 5-minute walk from Government Street and within a 5-minute drive of Victoria Harbour. .This hotel is 2.1 mi (3.3 km) from Victoria Clipper Ferry Terminal and 11 mi (17.6 km) from Butchart Gardens.

What's nearby

  • Chinatown - 17 min walk - 1.5 km
  • Save-On-Foods Memorial Centre - 18 min walk - 1.6 km
  • Royal BC Museum - 3 min drive - 2.6 km
  • Victoria Harbour - 4 min drive - 3.0 km
  • Victoria Clipper Ferry Terminal - 5 min drive - 3.4 km

Getting around

  • Victoria Intl. Airport (YYJ) - 23 min drive

Restaurants

  • ‪Tim Hortons - ‬7 min walk
  • ‪Starbucks - ‬9 min walk
  • ‪Red Robin Gourmet Burgers - ‬12 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Ramen Arashi - ‬2 min walk

About this property

Arbutus Inn

Hotel with free parking, a short walk to Government Street
Arbutus Inn offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Victoria hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 52 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and a vending machine. Free self parking is available onsite.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property does not accept debit, prepaid, or gift cards, or cash for the room deposit.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Arbutus Inn
Arbutus Inn Victoria
Arbutus Victoria
Arbutus Inn Hotel
Arbutus Hotel Victoria
Arbutus Inn Victoria
Arbutus Inn Hotel Victoria

Arbutus Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1294 reviews
Rating 8 - Good. 465 out of 1294 reviews
Rating 6 - Okay. 127 out of 1294 reviews
Rating 4 - Poor. 45 out of 1294 reviews
Rating 2 - Terrible. 41 out of 1294 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Alice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and helpful. A problem with a leak in the bathroom was taken care of immediately.
Stayed 2 nights in Dec 2024

6/10 Okay

Marilyn

Liked: Cleanliness, property conditions & facilities, room comfort

Stay was okay. The best thing about it was that in

Stayed 1 night in Jan 2025

8/10 Good

Jacob

Liked: Cleanliness
You get what you are paying for.
Stayed 3 nights in Jan 2025

8/10 Good

Aileah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Mandy

Travelled with partner
Liked: Staff & service
It was average
Stayed 1 night in Jan 2025

8/10 Good

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, close to Royal Jubilee.
Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Older place but well maintained and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value, super clean. Best place for a super deal. Helpful friendly staff.

10/10 Excellent

stanley

Room looks brand new . Funny I can’t find a waste bucket in the room for paper etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean! Staff were very kind, felt slightly unsafe by the surroundings at night
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean and very quiet. Friendly staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great location and comfortable room.
Stayed 1 night in Jan 2025

6/10 Okay

Beth

Our check in went ok. The room was on the first floor down stairs as if you were on a ship. The room itself was dated and rough. There was a portable heater which came in handy as there was a vent on the wall blowing cold air all night. Every time someone turned on or off the water there was a clunking sound, all night. The attendant's dining recommendation a few blocks away was closed on that day but there was dining a crossed the street behind another building. Would had been nice to have updated info. When we checked out we were bluntly told we could not have a paper receipt as we booked through a third party. First time I had heard that. Just not a good experience. Would not be a repeat or referral for us.
Stayed 1 night in Jan 2025

10/10 Excellent

Terri

Stayed 1 night in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed 1 night. Very clean and comfortable
Stayed 1 night in Jan 2025

10/10 Excellent

Sam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Brennan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice room for a very reasonable price, would recommend!
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Maylin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to locate
Stayed 1 night in Jan 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
It was gud
Stayed 3 nights in Jan 2025

8/10 Good

Marta

Stayed 1 night in Dec 2024

6/10 Okay

Margot

Stayed 2 nights in Dec 2024

10/10 Excellent

Bhupinder singh

Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Garry

Stayed 2 nights in Dec 2024