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Chateau Victoria Hotel and Suites

3.5 star property

Photo gallery for Chateau Victoria Hotel and Suites

Lobby sitting area
Suite, 2 Bedrooms | Living area
Property entrance
Traditional Room
2 bars/lounges, cocktail bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Bar
  • Room service
  • Hot tub
  • Gym

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Miniature World
    ‪2 min walk‬
  • Victoria Conference Centre
    ‪2 min walk‬
  • Victoria Royal Theatre
    ‪4 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪6 min walk‬

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room

Suite, 2 Bedrooms

  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Exterior

Hotel Grand Pacific

  • Pool
  • Hot tub
  • Pet-friendly
  • Kids pool
4.6 out of 5, Wonderful, (1848)
The price is AU$331
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hotel Grand Pacific

About the area

Victoria

With a stay at Chateau Victoria Hotel and Suites, you'll be centrally located in Victoria, just a 5-minute walk from Royal BC Museum and 9 minutes by foot from Victoria Harbour. .This eco-certified hotel is 0.7 mi (1.1 km) from Victoria Clipper Ferry Terminal and 0.3 mi (0.4 km) from Government Street.

What's nearby

  • Royal BC Museum - 5 min walk
  • Government Street - 5 min walk
  • British Columbia Parliament Building - 7 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬3 min walk
  • ‪The Old Spaghetti Factory - ‬4 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

Chateau Victoria Hotel and Suites

Eco-certified hotel with area shuttle service and bars
Chateau Victoria Hotel and Suites offers 176 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 176 guestrooms. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch, and dinner.
Clive's Classic Lounge - This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 20.00 per night; includes in/out privileges)
  • Electric car charging station on site
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:30 AM: CAD 3-30 per person
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Restaurants on site

  • Vista 18
  • Clive's Classic Lounge

Things to do

  • Fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Christmas Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1394 out of 2026 reviews
Rating 8 - Good. 405 out of 2026 reviews
Rating 6 - Okay. 142 out of 2026 reviews
Rating 4 - Poor. 48 out of 2026 reviews
Rating 2 - Terrible. 37 out of 2026 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

TARA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, other than the fire alarm. Beautifully renovated and great location. Friendly staff & lovely lounge! Very clean and exceeded my expectations!!
Stayed 1 night in Nov 2024

10/10 Excellent

Amber

Stayed 2 nights in Nov 2024

10/10 Excellent

Nicole

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Nicole

Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Business traveller, Travelled with partner
Great location and friendly staff
Stayed 1 night in Dec 2024

8/10 Good

CHI CHING, BURNABY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My dog sitter couldnt make it. So i had to bring my dog, to which they helped accommodate
Stayed 2 nights in Nov 2024

2/10 Terrible

Robyn

Disliked: Cleanliness, amenities, property conditions & facilities
Bed bug bites appeared on skin immediately after visiting
Stayed 2 nights in Nov 2024

10/10 Excellent

David, Langley

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Nov 2024

6/10 Okay

Cheng Yu

Travelled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Bad experience of parking
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea-Marie

Stayed 1 night in Nov 2024

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible staff, perfect location, beautiful hotel and a free local shuttle? Perfect. Great for special occasions or family vacations.
Stayed 3 nights in Nov 2024

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful clean and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three night stay with family.
The 1 bedroom suite and a second 2 bedroom suite were perfect for our families. Plenty of room to spread out and relax. Good sized bedrooms, baths, closets, and living area. Very helpful staff. Hotel van dropped us all off at hockey game.
Stayed 3 nights in Nov 2024

10/10 Excellent

Greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all the staff. Well done. Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

Lilia

Stayed 2 nights in Nov 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Celine

The shuttle was very handy!!
Stayed 2 nights in Nov 2024

6/10 Okay

Umrao Singh

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jean-Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and great location
Great hotel Great location and spacious rooms Very quiet at night Walking distance to many restaurants and pubs and shopping places Many electric charging stations My favourite hotel in Victoria
Stayed 2 nights in Nov 2024

6/10 Okay

Kyle

Liked: Amenities, property conditions & facilities
Add costs upon check in that were not communicated during booking
Stayed 2 nights in Nov 2024

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here was really kind and the shuttle service to me to every place that I wanted to go to but there were also a lot of places I walked to. This hotel is in a great location!
Stayed 3 nights in Nov 2024

10/10 Excellent

Ahamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024