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DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Victoria

Exterior
Premium bedding, in-room safe, desk, laptop workspace
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Exterior
Coffee shop

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Breakfast available
  • Gym

Explore the area

Map
777 Douglas Street, Victoria, BC, V8W 2B5
  • Victoria Conference Centre
    2 min walk
  • Browns Socialhouse
    1 min walk
  • Victoria Bus Station
    2 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    5 min walk

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Room, 1 King Bed, Non Smoking, View

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking, View

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Boardroom Suite - Water View

Premium bedding, in-room safe, desk, laptop workspace

1 King 1 Bedroom Boardroom Suite - Water View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (First/Second Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (First/Second Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Family Suite, Kitchenette, View

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, Kitchenette, View

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Penthouse)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, Kitchenette, View

King, Suite, Kitchenette | Living area

King, Suite, Kitchenette, View

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 2 Bedrooms, Kitchenette, View

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, 2 Bedrooms, Kitchenette, View

  • 72 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds

View all photos for King, Family Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, Kitchenette

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, View

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking, View

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Victoria

With a stay at DoubleTree by Hilton Hotel & Suites Victoria, you'll be centrally located in Victoria, steps from Victoria Conference Centre and within a 10-minute walk of Victoria Harbour. .This hotel is 0.7 mi (1.2 km) from Victoria Clipper Ferry Terminal and 16.7 mi (26.8 km) from Sidney-Washington State Ferry Terminal.

What's nearby

  • Victoria Conference Centre - 2 min walk
  • Royal BC Museum - 5 min walk
  • British Columbia Parliament Building - 7 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 32 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a banquet hall.
Grab a bite at Wake Up Breakfast, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Wake Up Breakfast - This restaurant serves breakfast only.
Stone Ground Pizza Co. - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Bartholomew's Pub - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Humboldt Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (CAD 30 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: CAD 28 for adults and CAD 23 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Wake Up Breakfast
  • Stone Ground Pizza Co.
  • Bartholomew's Pub
  • Humboldt Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 23 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

DoubleTree by Hilton Hotel & Suites Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1004 reviews" "
Rating 8 - Good. 249 out of 1004 reviews" "
Rating 6 - Okay. 70 out of 1004 reviews" "
Rating 4 - Poor. 39 out of 1004 reviews" "
Rating 2 - Terrible. 34 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Very nice hotel. Friendly staff. Everything you need is walkable and in the area. Restaurant is decent. But again you can walk to any other restaurant. If I had to complain about something I’d say elevators make concerning noises to the point every guest in it would make a comment about it. Thanks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Wai Chu

Travelled with family
Disliked: Amenities, property conditions & facilities
Expensive for the price
Stayed 1 night in Aug 2024

6/10 Okay

Malynda

Travelled with family
The property was close to many amenities however very noisy from street, construction and dogs barking next door to us, most hotel staff were very friendly however just a few were very rude and that definitely left an impression, the restaurant downstairs was great, it was very difficult to get clean towels and we never received room service even though we took do not disturb sign off door. Unfortunately the bad out weighed the good in this case, some of the issues were beyond staff’s ability to resolve. The valet was awesome very friendly and attentive. Hotel rooms were very mediocre.
Stayed 3 nights in Sep 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great, enjoyed the location as close to many activities.
Stayed 3 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD location . Clean, perfect .
Stayed 2 nights in Sep 2024

6/10 Okay

Andriy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
This hotel pleasantly surprised me with spacious room, but.. the size of the bathroom is just enough to fit one person with door closed. No room for two in the morning! The common spaces are also very minimalistic. You wont find a spacious lobby in this hotel, rather opposite, a space just enough for a for guests to check in. Breakfast is available nut not included, parking only valet. All of that is OK for a single night stay, but... the vent in the room has not been cleaned for a while, and a lot of dust particles fly like mosquitoes under the light fixtures. You just guess how much of those dust you'd ingest overnight...
Stayed 1 night in Sep 2024

6/10 Okay

Janice

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was well located to the tourist area. I did not like the confusion and charge for breakfast. One price for less food and another for more. I got all confused which one was which. The hostess understood and did not charge me since I just left what I had taken on my plate.We had breakfast the next day at another location in Victoria.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept with beautiful furnishings and tastefully newly remodeled
Stayed 2 nights in Sep 2024

8/10 Good

Mandi

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Marie France

Beautiful location!
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Location. The room was clean , and had all amenities as mentioned on the website . The only issue I had was to take a shower it took nearly 5-10 minutes both days I was there to get hot water in the shower .
Stayed 2 nights in Sep 2024

8/10 Good

MANABU

Liked: Cleanliness, staff & service
A little expensive
Stayed 1 night in Sep 2024

6/10 Okay

Claire-Marie H

Travelled with group
Disliked: Staff & service
Some Staff at front desk seem apathetic
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The bed was a little uncomfortable and uneven on one side. The front desk staff were not overly friendly. But the Valet gentlemen were awesome!
Stayed 2 nights in Sep 2024

8/10 Good

Sara

Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This suite is one best hotel rooms I've ever booked Also the most expensive. The view was phenomenal. We could see all across the city, even as far as Washington state and at night with the civic buildings lit up it was breathtaking. Unfortunately that view will be obliterated by a new building going up which also created construction noise for us.
Stayed 7 nights in Aug 2024

6/10 Okay

B

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Amenities are close to none. You pay for everything here since Hilton pulled its previously free perks.
Stayed 8 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll be back!
This is the second time to stay at the Doubletree in Victoria this year. It's a great location, the room is comfortable, clean, and the staff friendly. We were able to check our bags before and after checkin and checkout, which was so helpful and uncomplicated to do.
Stayed 1 night in Aug 2024

6/10 Okay

Erika

Disliked: Staff & service, amenities, property conditions & facilities
The common areas are very worn. The room was small. For the price, I would expect a lot better. The gym was tiny and crammed. The water in my shower smelled bad. I was not impressed at all and would never stay here again.
Stayed 3 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Good location, clean rooms and friendly staff. Only downside was a barking dog at 3am down the hall.
Stayed 2 nights in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Had shower flood incident, the issue was not looked at by the hotel technician during the stay, house keeping used the towels to clean up the water. Had to to use towels to build a dam to prevent further flooding.
Stayed 1 night in Aug 2024

10/10 Excellent

aidan

Liked: Cleanliness, staff & service, property conditions & facilities
really nice hotel
Stayed 1 night in Aug 2024

8/10 Good

Erik

Stayed 3 nights in Aug 2024