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DoubleTree by Hilton Hotel & Suites Victoria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Victoria

Exterior
2 restaurants, breakfast, lunch, dinner served; Italian cuisine
Premium bedding, in-room safe, desk, laptop workspace
Exterior
Coffee shop

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
777 Douglas Street, Victoria, BC, V8W 2B5
  • Victoria Conference Centre
    ‪2 min walk‬
  • Victoria Royal Theatre
    ‪4 min walk‬
  • Government Street
    ‪4 min walk‬
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪5 min walk‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King 1 Bedroom Boardroom Suite - Water View

Premium bedding, in-room safe, desk, laptop workspace

1 King 1 Bedroom Boardroom Suite - Water View

  • 72 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (First/Second Floor)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (First/Second Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Family Suite, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, Kitchenette

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Penthouse)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking (Penthouse)

  • 116 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, Kitchenette

King, Suite, Kitchenette | Living area

King, Suite, Kitchenette

  • 47 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite, 2 Bedrooms, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, 2 Bedrooms, Kitchenette

  • 72 sq m
  • Mountain view
  • Sleeps 6
  • 2 King Beds

Room, 2 Queen Beds, Bay View

  • Sleeps 4
  • 2 Queen Beds

View all photos for King, Family Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

King, Family Suite, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for King, Suite, Kitchenette

Premium bedding, in-room safe, desk, laptop workspace

King, Suite, Kitchenette

  • 47 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 44 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Victoria

With a stay at DoubleTree by Hilton Hotel & Suites Victoria, you'll be centrally located in Victoria, steps from Victoria Conference Centre and within a 10-minute walk of Victoria Harbour. .This hotel is 0.7 mi (1.2 km) from Victoria Clipper Ferry Terminal and 16.7 mi (26.8 km) from Sidney-Washington State Ferry Terminal.

What's nearby

  • Victoria Conference Centre - 2 min walk
  • Government Street - 4 min walk
  • Royal BC Museum - 5 min walk
  • Victoria Harbour - 9 min walk
  • Victoria Clipper Ferry Terminal - 13 min walk

Getting around

  • Victoria Intl. Airport (YYJ) - 35 min drive

Restaurants

  • ‪Q Restaurant at the Empress - ‬5 min walk
  • ‪Tea at the Empress - ‬5 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬2 min walk
  • ‪The Old Spaghetti Factory - ‬3 min walk
  • ‪Browns Socialhouse - ‬1 min walk

About this property

DoubleTree by Hilton Hotel & Suites Victoria

Hotel with 2 restaurants, steps from Victoria Conference Centre
DoubleTree by Hilton Hotel & Suites Victoria offers 181 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. LCD televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Victoria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 181 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, a fireplace in the lobby, and a banquet hall.
Grab a bite at Wake Up Breakfast, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
Wake Up Breakfast - This restaurant serves breakfast only.
Stone Ground Pizza Co. - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Bartholomew's Pub - This restaurant specializes in British cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Humboldt Bar - Onsite cocktail bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Filipino, French, Hindi, Spanish, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (CAD 30 per day; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11 AM: CAD 28 for adults and CAD 23 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Wake Up Breakfast
  • Stone Ground Pizza Co.
  • Bartholomew's Pub
  • Humboldt Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in reception
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Local meal delivery service
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 28 for adults and CAD 23 for children
  • Valet parking fee: CAD 30 per day (in/out privileges)
  • Pet fee: CAD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Executive House
Executive House Hotel
Executive House Hotel Victoria
Executive House Victoria
Executive Hotel Victoria
DoubleTree Hilton Hotel Victoria
DoubleTree Hilton Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel
DoubleTree by Hilton Hotel & Suites Victoria Victoria
DoubleTree by Hilton Hotel & Suites Victoria Hotel Victoria

DoubleTree by Hilton Hotel & Suites Victoria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 608 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 34 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were wonderful, the room was beautiful and the view was amazing from the balcony. We will most definitely be staying at the Hilton again!
Stayed 1 night in Nov 2024

2/10 Terrible

Kavan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Tatiana

Travelled with family, Business traveller
Liked: Cleanliness
The room did not have a proper water heater, so it was annoying and the maintenance technician could not do anything about that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Joe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient downtown location
Stayed 2 nights in Nov 2024

10/10 Excellent

Carson

Stayed 2 nights in Nov 2024

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities
Very clean and good service at the reception.
Stayed 1 night in Nov 2024

6/10 Okay

Duc Duy

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Barry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although it is quite a busy area, the room was nice and quiet. Very welcome after a long day on the road. The rooms were clean, and a good supply of toiletries. The bed was comfortable, and the staff were always pleasant and helpful. The parking was convenient, although you do pay for it. The only disappointment was that the breakfast menu was a bit sparse.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were given a room near the elevator. Im a light sleeper so we called front desk and were upgraded to another room right away. Awesome, friendly staff. Clean room. Will stay again next time we are in Victoria for sure.
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Travelled with partner
For starters, there’s a Starbucks in the hotel.. - Next,, hotel is spotless,, the front desk receptionists are very friendly and thorough.. - The rooms are spacious and very clean.. The hotel is a half a block from the main drag.. - There is also a pub in the hotel, and a pizza restaurant.. - They have an excellent breakfast, good choices.. - We will stay again, most definitely..
Stayed 4 nights in Oct 2024

10/10 Excellent

Jeralyn, Nanaimo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and spacious rooms

8/10 Good

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility in washrooms and size of suite enhanced accessibility and safety.
Stayed 1 night in Nov 2024

8/10 Good

Christopher

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of this hotel and amenities were excellent. We found the breakfast in the restaurant to be pricier than expected, but otherwise our experience was great.
Stayed 3 nights in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
loved the convenience and amenities
Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone there was very nice and helpful. Room was clean and pretty. It was our anniversary and was upgraded to a room with a beautifl view. Walkable to most anything.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Natalia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are clean and comfortable. The location is great, but parking is expensive: $30 tax per day.
Stayed 1 night in Oct 2024

6/10 Okay

Léonard

Travelled with group
Liked: Room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

8/10 Good

Penny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 7 nights in Oct 2024

8/10 Good

Chrissy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephanie, Kelowna

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024