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Helms Inn

2.0 star property

Photo gallery for Helms Inn

Basic Studio, 1 King Bed
Front of property
Lobby
Basic Studio, 1 King Bed
Courtyard

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking available
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪4 min walk‬
  • Victoria Harbour
    ‪9 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪12 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room

Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

Basic Studio, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

With a stay at Helms Inn, you'll be centrally located in Victoria, steps from Government Street and 9 minutes by foot from Victoria Harbour. .This hotel is 0.6 mi (1 km) from Victoria Clipper Ferry Terminal and 12.6 mi (20.3 km) from Butchart Gardens.

What's nearby

  • Government Street - 2 min walk - 0.2 km
  • Royal BC Museum - 4 min walk - 0.4 km
  • British Columbia Parliament Building - 5 min walk - 0.5 km
  • Victoria Harbour - 9 min walk - 0.8 km
  • Victoria Clipper Ferry Terminal - 12 min walk - 1.1 km

Getting around

  • Victoria Intl. Airport (YYJ) - 36 min drive

Restaurants

  • ‪Milestones - ‬8 min walk
  • ‪Q Restaurant at the Empress - ‬6 min walk
  • ‪Tea at the Empress - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Sticky Wicket Pub & Restaurant - ‬7 min walk

About this property

Helms Inn

Hotel with a 24-hour front desk, steps from Government Street
Helms Inn offers 48 accommodations with safes and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 48 guestrooms, featuring kitchenettes with refrigerators and stovetops. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a computer station, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Uncovered self parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 944 out of 1383 reviews
Rating 8 - Good. 358 out of 1383 reviews
Rating 6 - Okay. 57 out of 1383 reviews
Rating 4 - Poor. 15 out of 1383 reviews
Rating 2 - Terrible. 9 out of 1383 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Staff vert friendly. Walking distance to harbor and city center. Comfortable room - well equipped.
Stayed 2 nights in Jan 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the location of the hotel across from the park and close to downtown. However one should be aware that it’s also located on a very busy intersection with buses and trucks going by at all hours of the night. If you’re a deep sleeper or half deaf, then it should be no problem for you!
Stayed 3 nights in Jan 2025

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location at a great price.
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of Victoria
Stayed 2 nights in Jan 2025

8/10 Good

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place. Always comfortable and clean. Great location.
Stayed 3 nights in Jan 2025

8/10 Good

Denise

Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

XIUHONG

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many stays here, like it a lot
Stayed 2 nights in Jan 2025

8/10 Good

Jane Louise

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for access to downtown Victoria, beacon hill park and cook street village. A little noisy on the corner of a busy intersection but it was quiet at night. The hotel was accommodating when we had to cancel the first night of our stay due to an illness. Parking was an additional cost.
Stayed 4 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Gem!!!

This was a hidden gem!!! Spacious room, fabulous bed, a kitchenette - which was important as we are on a restricted diet - and cute. It was a wonderful find. Just note - not suitable for people needing accessibility - you have to walk up stairs and there is no elevator. Otherwise perfect!! Would stay there again.
Stayed 3 nights in Jan 2025

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was right downtown and close to sites. Also convenient to restaurants and shopping!
Stayed 1 night in Jan 2025

8/10 Good

Sue

Very nice having a kitchen in the room
Stayed 2 nights in Jan 2025

8/10 Good

Elmer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the noise...you could unfortunately hear everything from the hallway and the road. If you are an early riser it is probably fine though.
Stayed 4 nights in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short But Wonderful Stay

The accommodations were lovely - our suite had a bedroom, great sitting area as well as a well equipped kitchen area. It was incredible clean and quite pretty. The location is excellent in downtown Victoria but tucked away in a cosy neighbourhood
Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice kitchen quiet stay

Wry nice kitchenette room. Old use some towel bars by the sink or on the bathroom. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
We loved everything about our stay. One small suggestion - an electric kettle would be the icing on the cake.
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel. As someone who lived in Victoria for over a decade, it’s weird to book hotels here now! But the Helms Inn is awesome. Clean, quiet, perfect location, parking, I love it! We had the 1 bedroom suite with two queen beds and it was all conspicuous and having the full kitchen was great!
Stayed 3 nights in Dec 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay… very convenient.
Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

This is an exceptional property. Reasonable rates and well appointed. Nothing ‘budget’ about this hotel other than price.
Stayed 1 night in Jan 2025

10/10 Excellent

Christine

Room large and comfortable. Good value. Though summer with windows open would be traffic noise part of the hotel on Douglas at Superior.
Stayed 1 night in Jan 2025

10/10 Excellent

Mara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed a few times and never disappointed with service, room, parking, cleanliness etc. Great location walking to downtown or Beacon Hill. Spacious and updated rooms and very comfortable beds.
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were upgraded to a suite, but we actually preferred the room we had last year as it was more spacious. Other than that, it's a wonderful hotel.
Stayed 2 nights in Jan 2025