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Hotel Rialto

3.5 star property

Photo gallery for Hotel Rialto

Superior Room, 1 King Bed
Superior Double Room, 2 Queen Beds | Living area
Front of property – evening/night
Lobby
Interior detail

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Place, Bay Centre
    ‪3 min walk‬
  • Airport, Victoria, BC (YYJ-Victoria Intl.)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

Junior Suite, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Living area

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(100 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Queen Beds

Superior Double Room, 2 Queen Beds | Living area

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(54 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(75 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Victoria

With a stay at Hotel Rialto, you'll be centrally located in Victoria, within a 5-minute drive of Victoria Harbour and Royal BC Museum. .This boutique hotel is 1.2 mi (2 km) from Victoria Clipper Ferry Terminal and 12 mi (19.3 km) from Butchart Gardens.

What's nearby

  • Lower Johnson Street - 1 min walk - 0.0 km
  • Government Street - 1 min walk - 0.2 km
  • Chinatown - 3 min walk - 0.3 km
  • Bay Centre - 3 min walk - 0.3 km
  • Victoria Conference Centre - 10 min walk - 0.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 30 min drive

Restaurants

  • ‪Tacofino - ‬6 min walk
  • ‪The Vicious Poodle - ‬2 min walk
  • ‪John's Place Restaurant - ‬1 min walk
  • ‪Toratiki - ‬2 min walk
  • ‪Hope Key Restaurant - ‬2 min walk

About this property

Hotel Rialto

Boutique hotel with a restaurant, near Victoria Harbour
Hotel Rialto offers 56 accommodations with coffee/tea makers and bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 56 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a fitness center and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and complimentary use of a nearby fitness facility.
Enjoy a satisfying meal at The Palms serving guests of Hotel Rialto. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Victoria? This hotel has 850 square feet (79 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
The Palms - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 14.50 per day)
  • Street parking available
  • Secured, covered parking on site (CAD 25 per night)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child per adult, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per day

Payment types

Important information

Optional extras

  • Covered self parking fee: CAD 25.00 per night (in/out privileges)
  • Nearby parking fee: CAD 14.50 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1797 out of 2552 reviews
Rating 8 - Good. 529 out of 2552 reviews
Rating 6 - Okay. 143 out of 2552 reviews
Rating 4 - Poor. 48 out of 2552 reviews
Rating 2 - Terrible. 35 out of 2552 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Gavin

Stayed 1 night in Nov 2025

10/10 Excellent

Tom

Stayed 2 nights in Nov 2025

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, and the staff were amazing! Totally convenient location for shopping, China Town, downtown, restaurants and everything. Plus the staff in the sports bar was great as well. We had a great time 😊
Stayed 2 nights in Nov 2025

10/10 Excellent

Jessica, Ardrossan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were nice and the room was nice
Stayed 1 night in Nov 2025

10/10 Excellent

Eben

Stayed 1 night in Nov 2025

6/10 Okay

Labonya

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
It was overall a good stay. however, i had some change in plan and needed to check out two days early. I asked the front desk if I can get a refund for the two days as I have also given them three days of advance notice. I was told I wont get a refund because it's not a personal emergency but a work emrgency; and also because I booked through Expedia. Front desk asked me to call Expedia..So I reached out to expedia, and they put me on hold to call the hotel. Then Expedia let me know that hotel refused to do a refund and it's only at the hotel's discretion. The front desk later called me in my room to say sorry and that she thinks even if I spoke to the manager, she would deny a refund. It was frustrating with this back and forth, and hotel saying expedia can help with refund, expedia says hotel can refund then hotels calls me to say even manager wont authorize it. So, anyways it was not a very customer friednly situation at that time for me. I paid over a $1000 for this stat and didnt want to get nothing back and check out. all this to day, if you think life might happen and you need to check out early for any reason, this is not the hotel to stay. The room was okay but had no views or any openenness about it..another builidng and windows just outside my window so had ro close the curtain all the time. felt very suffocated at times when I woke up at the middle of the night. But I think you can ask for a room with a city view etc.
Stayed 6 nights in Nov 2025

10/10 Excellent

Brodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, appreciated the tolerance of late check in. Also appreciated the provided earplugs as the road is noisy, but not obscenely so. Definitely would stay here again and great value for the price. Charming place.
Stayed 1 night in Nov 2025

10/10 Excellent

Sharon

Liked: Cleanliness, amenities
Everything was perfect
Stayed 1 night in Nov 2025

10/10 Excellent

darren

Stayed 1 night in Nov 2025

8/10 Good

Sehwan

Stayed 1 night in Oct 2025

8/10 Good

Warunee

Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2025

10/10 Excellent

Franc

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful Room was as expected
Stayed 1 night in Nov 2025

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2025

10/10 Excellent

Kyra

Liked: Cleanliness, amenities, property conditions & facilities
Clean, cozy, heated batheoom floors! Staff were helpful and kind. Great bar.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay! Bed was soft and room was clean. Staff was very friendly and helpful!
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Stayed 3 nights in Nov 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

song

Liked: Cleanliness, amenities, property conditions & facilities
Room is clean. Good location to all restaurants spots in downtown. Very helpful staffs in front desk. VERY INTRIGUED by the hotel history. Definitely will book again for next visit!
Stayed 4 nights in Nov 2025

10/10 Excellent

Cole

Stayed 4 nights in Nov 2025

8/10 Good

Janice

Travelled with pets, Travelled with partner
Liked: Amenities, property conditions & facilities
The ambience of the old building was terrific: high ceilings, marble floors. Upgraded to a suite, we enjoyed the espresso machine, large bathroom and dog treats. The only thing we noticed were several stains on the carpet in the living room. Staff was very helpful and restaurant has a good selection of great food.
Stayed 2 nights in Nov 2025

10/10 Excellent

Sonja

Everything was lovely as possible. Excellent staff was an outstanding detail. A delicious restaurant / bar. Fabulous location and a spotless room.
Stayed 1 night in Nov 2025

10/10 Excellent

Victor

Great
Stayed 1 night in Nov 2025

8/10 Good

B

Liked: Cleanliness, staff & service, property conditions & facilities
The parking lot is not nought for customers
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew

Stayed 1 night in Nov 2025

10/10 Excellent

William N, Markham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely and comfortable. Staff were helpful and friendly. Great location to stay in Victoria.
Stayed 5 nights in Nov 2025