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Best Western Plus Kelowna Hotel & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Kelowna Hotel & Suites

Suite, 2 Queen Beds, Non Smoking, Kitchen | Private kitchenette
Indoor pool, open 8:00 AM to 10:00 PM, pool loungers
Premium bedding, desk, laptop workspace, blackout curtains
Deep-tissue massages, 2 treatment rooms, massages
BBQ/picnic area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Parking available
    Parking available
  • Gym
    Gym

Explore the area

Map
2402 Highway 97 N, Kelowna, BC, V1X4J1
  • Orchard Park Shopping Centre
    7 min walk
  • Mission Creek Regional Park
    7 min walk
  • Orchard Park Mall
    11 min walk
  • Kelowna, BC (YLW-Kelowna Intl.)
    10 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Standard Room, 2 Queen Beds, Balcony, Courtyard View

Standard Room, 2 Queen Beds, Balcony, Courtyard View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Tower

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, Tower

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 Queen Bed, Balcony, Courtyard Area (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

Executive Room, 1 King Bed, Balcony, Tower (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchen

Suite, 2 Queen Beds, Non Smoking, Kitchen

Suite, 2 Queen Beds, Non Smoking, Kitchen

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 Queen Bed, Balcony, View

Premium bedding, desk, laptop workspace, blackout curtains

Deluxe Room, 1 Queen Bed, Balcony, View

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Patio (Pet Friendly)

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Balcony

Premium bedding, desk, laptop workspace, blackout curtains

Executive Room, 1 King Bed, Non Smoking, Balcony

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

Suite, 1 King Bed, Kitchen, Courtyard View (Living Room;with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Living Room)

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 2 Queen Beds, Non Smoking (Living Room)

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible, Refrigerator

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Balcony, Courtyard View (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, No View

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Balcony, No View

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Kelowna - East, an IHG Hotel
Pool
Breakfast included
Pet-friendly
Parking included
4.6 out of 5, Wonderful, (1000)
The price is AU$216
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express & Suites Kelowna - East, an IHG Hotel

About the area

Kelowna

With a stay at Best Western Plus Kelowna Hotel & Suites in Kelowna (Dilworth Mountain Estates), you'll be within a 15-minute drive of Okanagan Lake and Orchard Park Shopping Centre. .This eco-certified hotel is 0.6 mi (0.9 km) from Orchard Park Mall and 0.8 mi (1.4 km) from Mission Creek Regional Park.

What's nearby

  • Orchard Park Mall - 11 min walk - 0.9 km
  • Kelowna Golf and Country Club - 3 min drive - 3.0 km
  • Kelowna General Hospital - 6 min drive - 5.5 km
  • Waterfront Park - 6 min drive - 5.6 km
  • Prospera Place - 6 min drive - 5.7 km

Getting around

  • Kelowna Intl. Airport (YLW) - 10 min drive

Restaurants

  • ‪Tim Hortons - ‬13 min walk
  • ‪Cactus Club Cafe Banks Road - ‬4 min walk
  • ‪Tokyo 1 Asian Buffet Bar - ‬12 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Montana's Cookhouse - ‬4 min walk

About this property

Best Western Plus Kelowna Hotel & Suites

Eco-certified Kelowna hotel in Dilworth Mountain Estates with a full-service spa
Best Western Plus Kelowna Hotel & Suites offers 176 accommodations with coffee/tea makers and designer toiletries. Rooms open to furnished balconies or patios. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Kelowna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The wellness spa has 2 treatment rooms. Services include deep-tissue massages and massages. The spa is open select days.
Stay in one of 176 guestrooms featuring LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Kelowna? This hotel has 5910 square feet (549 square meters) of space consisting of a conference center and 10 meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.
97 Street Pub - This pub serves lunch, dinner, and light fare. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Extended parking on site (CAD 5 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • 1 bar

Restaurants on site

  • 97 Street Pub

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (5910 square feet of space)
  • Meeting rooms - 10

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • 2 treatment rooms
  • Massage - deep-tissue
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 40-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 1 AM
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Extended parking fee: CAD 5 per day
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Best Western Hotel Kelowna
Best Western Kelowna
Best Western Kelowna PLUS
Best Western PLUS Kelowna
Best Western PLUS Kelowna Hotel
Kelowna Best Western
Kelowna Best Western PLUS
BEST WESTERN PLUS Kelowna Hotel & Suites Okanagan Valley
Best Western Plus Kelowna Hotel And Suites
Best Western Plus Kelowna Hotel Kelowna
Best Western Plus Kelowna Hotel Suites
Plus Kelowna & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel
Best Western Plus Kelowna Hotel & Suites Kelowna
Best Western Plus Kelowna Hotel & Suites Hotel Kelowna

Best Western Plus Kelowna Hotel & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 475 out of 1001 reviews" "
Rating 8 - Good. 353 out of 1001 reviews" "
Rating 6 - Okay. 87 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Patricio

Disliked: Cleanliness, staff & service
Stayed 3 nights with 2 rooms the only issue was that one of the rooms was dog friendly and we ask the front desk if the dog had to be out of the room so HK can clean and change towels. When I got back at 10pm no had come and the front office left a note fo HK to go first thing. On the 2nd day I ask at 8am and took the dog out until 11am. Once I noticed that still nothing has happened I had to go ask again because no one ever went, at this point the front desk clerk got upset and said "There is no specific time for HK to clean and I would have to wait, I made it clear to her that Ive been waiting for a hole day in a half and that this service should be included. Once I left she expressed herself very loud with an "UFF" Which I found very rude. I would like to thank the front desk clerk Gloria for her excellent service. Wish all the staff could be more helpful and appreciate what they do.
Stayed 3 nights in Aug 2024

10/10 Excellent

Brent

Stayed 7 nights in Aug 2024

8/10 Good

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 7 nights in Aug 2024

10/10 Excellent

Cheryl-Lynne

Stayed 3 nights in Aug 2024

8/10 Good

Mobinul

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Shamsi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was professional and nice and the hotel is nice but the location is really tricky.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed in the tower. It was nice! Great breakfast! We will stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Ursula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my room, enjoyed the balcony. I would like to see more variety with the breakfast selections.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely! No complaints!!
Stayed 3 nights in Aug 2024

8/10 Good

Daniel

Business traveller
Liked: Amenities
Its nicer than other best westerns
Stayed 1 night in Aug 2024

8/10 Good

Darryl, Trail

Liked: Staff & service, amenities
Property is starting to show its age. Rooms in the tower need refreshing of paint and flooring and maintenance with the bathroom. Plugged sink broken tap and some general maintenance. The beds were fantastic and room was spacious.
Stayed 2 nights in Aug 2024

10/10 Excellent

Raf

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
Nice large pet friendly rooms, clean pool /hottub. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nancy, Surrey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good gym, pool, hot tub. Variable breakfast menu. Some foods can be better but glad there’s free breakfast so can’t complain! :). Would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a very nice stay, had great amenities. Staff were very friendly and helpful. Location was good by the mall and a few restaurants! Over all was a great experience and I’m glad I stayed here :)
Stayed 3 nights in Jul 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Liked: Staff & service, property conditions & facilities
Has everything u need.
Stayed 4 nights in Aug 2024

4/10 Poor

Surjeet, Dublin

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sink was clogged and no one came to fix it during our stay. It was quite area
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Vilien

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved the pool and service. only critique is how busy breakfast was. so many people and staff worked hard to refill stuff but it was still so many people. everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness
Great family serting
Stayed 3 nights in May 2024

8/10 Good

Jim

Stayed 4 nights in May 2024

8/10 Good

Jim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction and road access to Best Western. I understand this isnt the corporations fault.
Stayed 3 nights in Jul 2024