Caesars Palace

4.5 star property

Photo gallery for Caesars Palace

Lobby
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Point of interest
7 bars/lounges, swim-up bar, poolside bar

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
3570 Las Vegas Boulevard South, Las Vegas, NV, 89109
  • LINQ Promenade
    ‪1 min walk‬
  • Colosseum at Caesars Palace
    ‪2 min walk‬
  • Las Vegas Convention Center
    ‪5 min drive‬
  • Las Vegas, NV (LAS-Harry Reid Intl.)
    ‪14 min drive‬

Room options

Colosseum Strip View Room 2 Queens Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Colosseum Deluxe Room 2 Queens Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Colosseum Strip View Room King Non-Smoking

  • Sleeps 2
  • 1 King Bed

Colosseum Premium Suite King

  • Sleeps 2
  • 1 King Bed

Colosseum Executive Suite King

  • Sleeps 2
  • 1 King Bed

Colosseum Premium Strip View Suite King

  • Sleeps 2
  • 1 King Bed

NOBU Strip View Room King Non-Smoking

  • Sleeps 2
  • 1 King Bed

Augustus Premium Room, 1 King Bed, Non Smoking, Strip View

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Deluxe Room King Non-Smoking

  • Sleeps 2
  • 1 King Bed

Palace Premium Studio, 2 Queen, Non-Smoking (Newly Renovated)

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Pool View Room 1 King Non-Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Palace Premium Room, 2 Queen Beds, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Premium Room, 1 King Bed, Non Smoking

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

Palace Pool View Room 2 Queens Non-Smoking

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Premium Studio, 1 King, Non-Smoking (Newly Renovated)

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

Nobu Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Pool View Room 1 King Non-Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Pool View Room 2 Queens Non-Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 2 Queen Beds, Non Smoking, Fountain View

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Julius Deluxe Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 1 King Bed, Non Smoking, Fountain View

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Julius Deluxe Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Colosseum Premium Suite 2 Queen

  • Sleeps 4
  • 1 King Bed

Nobu Hakone Suite

  • Sleeps 2
  • 1 King Bed

Colosseum Premium Strip View Suite 2 Queen

  • Sleeps 4
  • 1 King Bed

Nobu Sake Suite

  • Sleeps 2
  • 1 King Bed

Nobu Luxury Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Premium Room, 2 Queen Beds, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

Nobu Deluxe Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 2 Queen Beds, Smoking

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Octavius Premium Room, 1 King Bed, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

Augustus Premium Room, 2 Queen Beds, Non Smoking

  • 60 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Room, 1 King Bed, Smoking

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Palace Strip View Room 1 King Non-Smoking

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

Palace Executive Suite, 1 King Bed, Non Smoking (Newly Renovated)

  • 85 sq m
  • Sleeps 2
  • 1 King Bed

Palace Strip View Room 2 Queens Non-Smoking

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Augustus Premium Suite, 1 King Bed (Newly Renovated)

  • 102 sq m
  • Sleeps 2
  • 1 King Bed

Augustus Executive Suite, 1 King Bed (Newly Renovated)

  • 89 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Executive Suite, 1 King Bed

  • 97 sq m
  • Sleeps 2
  • 1 King Bed

Julius Corner Studio Suite King Strip View Non-Smoking

  • Sleeps 2
  • 1 King Bed

Julius Executive Suite King

  • Sleeps 2
  • 1 King Bed

Julius Strip View Room King Non-Smoking

  • Sleeps 2
  • 1 King Bed

Julius Strip View Room 2 Queens Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Julius Pool View Room King Non-Smoking

  • Sleeps 2
  • 1 King Bed

Julius Pool View Room 2 Queens Non-Smoking

  • Sleeps 4
  • 2 Queen Beds

Julius Executive Studio Suite King Strip View Non-Smoking

  • Sleeps 2
  • 1 King Bed

Julius Premium Studio Suite King

  • Sleeps 2
  • 1 King Bed

Nobu Luxury Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 2
  • 2 Queen Beds

Julius Studio Suite King Non-Smoking

  • Sleeps 2
  • 1 King Bed

Octavius Executive Fountain View Suite King

  • Sleeps 2
  • 1 King Bed

Julius Signature Suite, 1 King

  • Sleeps 2
  • 1 King Bed

Julius Executive Studio Suite King Pool View Non-Smoking

  • Sleeps 2
  • 1 King Bed

Julius Signature Level Suite King

  • Sleeps 2
  • 1 King Bed

Julius Signature Level Executive View Suite King

  • Sleeps 2
  • 1 King Bed

NOBU Partial Strip View Room King Non-Smoking

  • Sleeps 2
  • 1 King Bed

NOBU Partial Strip View Room 2 Queen Non-Smoking

  • Sleeps 4
  • 1 King Bed

NOBU Strip View Room 2 Queens Non-Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Julius Deluxe, 2 Queen, Non-Smoking,Roll-In Shower

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Nobu Deluxe King, Non-Smoking, Mobility Tub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Julius Deluxe, 1 King, Non-Smoking, Roll-In Shower

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Octavius Premium Suite King

  • Sleeps 2
  • 1 King Bed

Palace Premium Suite King

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Las Vegas

With a stay at Caesars Palace in Las Vegas (Las Vegas Strip), you'll be steps from LINQ Promenade and Forum Shops at Caesars. .This casino resort is 0.4 mi (0.7 km) from Las Vegas Eiffel Tower and 0.4 mi (0.7 km) from Venus Pool Club.

What's nearby

  • LINQ Promenade - 1 min walk - 0.1 km
  • Forum Shops at Caesars - 2 min walk - 0.2 km
  • Colosseum at Caesars Palace - 2 min walk - 0.3 km
  • Las Vegas Eiffel Tower - 9 min walk - 0.8 km
  • Las Vegas Convention Center - 5 min drive - 3.6 km

Getting around

  • Harrah’s & The LINQ Station - 7 min walk
  • Las Vegas International Airport Station - 17 min drive
  • Harry Reid Intl. Airport (LAS) - 14 min drive

Restaurants

  • ‪Margaritaville - ‬1 min walk
  • ‪Cafe Americano - ‬3 min walk
  • ‪OMNIA Nightclub - ‬2 min walk
  • ‪Hash House A Go Go - ‬10 min walk
  • ‪Gordon Ramsay Pub & Grill - ‬4 min walk

About this property

Caesars Palace

Luxury resort with 15 restaurants and 7 outdoor pools
Caesars Palace offers 3954 accommodations with laptop-compatible safes and hair dryers. Beds feature pillowtop mattresses. Televisions come with pay movies.

Bathrooms include showers and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested. Housekeeping is provided once per stay.

7 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Qua Baths & Spa has 48 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 3954 guestrooms. Your room comes with a pillowtop bed. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. Before a night out at the casino, the 7 outdoor swimming pools are a perfect way to relax and recharge. Additional amenities at this resort include concierge services, gift shops/newsstands, and a hair salon.
Enjoy American cuisine at G. Ramsay Hells Kitchen, one of the resort's many dining establishments, which include 15 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Las Vegas? This resort has 240000 square feet (22297 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
G. Ramsay Hells Kitchen - This fine-dining restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Nobu - Onsite fine-dining restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Pronto by Giada - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Bacchanal Buffet - Onsite buffet restaurant. Open daily.
Mr. Chow - This fine-dining restaurant overlooks the pool and garden. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Parking and transport

  • Parking on site (USD 20 per day)
  • Valet parking on site (USD 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 65 for adults and USD 25 to 60 for children
  • 15 restaurants
  • 2 coffee shops/cafes
  • 7 bars/lounges
  • A poolside bar
  • A swim-up bar

Restaurants on site

  • Bacchanal Buffet
  • G. Ramsay Hells Kitchen
  • Mr. Chow
  • Nobu
  • Pronto by Giada

Things to do

  • 1,375 slot machines
  • 7 outdoor pools
  • 74 gaming tables
  • Casino (128,980 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Sauna
  • Shopping centre
  • Sportsbook

Family friendly

  • 7 outdoor pools
  • Grocery/convenience store
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 240,000 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 48 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV

Food and drink

  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 30.0 per night
Cribs (infant beds) are available for USD 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per day
  • Resort fee: USD 62.30 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Internet access
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 25 to 65 for adults, and USD 25 to 60 for children
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 30.0 per day
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from March to October
Pool access available from 9:00 AM to 5:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Caesars
Caesars Palace Resort Casino Las Vegas
Caesars Palace Hotel
Caesars Palace Hotel Las Vegas
Caesars Palace Las Vegas
Palace Caesars
Caesar Palace
Caesars Las Vegas
Ceasars Palace Las Vegas
Classic Hotel Caesars Palace
Caesars Palace Resort & Casino Las Vegas
Las Vegas Caesars Palace
Caesars Palace Resort & Casino
Caesars Palace Resort Casino

Caesars Palace Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 5300 out of 11749 reviews
Rating 8 - Good. 2260 out of 11749 reviews
Rating 6 - Okay. 1758 out of 11749 reviews
Rating 4 - Poor. 1203 out of 11749 reviews
Rating 2 - Terrible. 1228 out of 11749 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Nicholas Aaron

Liked: Cleanliness
Disliked: Staff & service
The Caesar's was going through a new system and didn't have things correct as well the rooms weren't fully cleaned by 4pm
Stayed 3 nights in Dec 2024

2/10 Terrible

Romit, REDMOND

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Room didn’t have working light in the washroom. The phone in the room was non functional so there was no way to conveniently use services with the phone. The check out Kiosk didn’t work either.
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
I was here 30 years ago and it’s just gotten better
Stayed 1 night in Dec 2024

10/10 Excellent

Jaime

Stayed 3 nights in Sep 2024

10/10 Excellent

Dani Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each time I stay here it’s very nice.
Stayed 4 nights in Nov 2024

8/10 Good

Tarnya

Liked: Cleanliness, property conditions & facilities
The check in/out desk was very busy the staff was rude when asked questions
Stayed 3 nights in Dec 2024

8/10 Good

Olga

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

6/10 Okay

Samir

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Rooms need improvement and front desk staff needs training to do their job.
Stayed 2 nights in Dec 2024

4/10 Poor

Guillermo

Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Rachel

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees do not help at all. They put you in the worst position. They do not communicate well which leads to scamming. The cashiers prioritize the rewards members which i understand but i will be waiting in line all day before i get help while the diamond and other tier lines continue to pile with people. We wait until those lines run dry before we get service and who knows how long that takes since more and more people appear. Seriously disappointed in this hotel. Desperate for money to keep the place running and will find any loophole to scam.
Stayed 4 nights in Dec 2024

8/10 Good

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, I liked the property. After travelling to get there, the walk to the lobby was horribly long and quite the trek since signage is conspicuous. Had the express check in been working it may have been easier as there was a machine near the self park. There are zero quieter places in the hotel other then your room or the hallway. Loud music plays everywhere all the time, so if you're looking for a spot to relax, you have to go outside. I know many hotels are like this, but not all of them.
Stayed 2 nights in Dec 2024

4/10 Poor

Mai

Travelled with family
Liked: Cleanliness
We were upgraded from our room, but we weren’t told that we lost the strip view in the process. The room was bigger but wasn’t necessary for us to lose the strip view. The TV remote stopped working so we had to call maintenance. They were pretty quick to respond and the building engineer was friendly. At check-in, we said we wanted housekeeping, but they didn’t come on our second day so we had to request more toiletries separately. We weren’t asked about parking at check in so on the second day, we asked how that was handled and they said that we will be charged for parking on our bill and that they already put parking on our hotel charge; we just need to use our hotel card to get in and out. Our hotel card never worked in the parking garage so each time we went in and out we had to call them to buzz us. Several times it took over five minutes for them to respond so we were stuck in line with angry people behind us. The hotel itself was nice but the lobby for check-in was a good 10 to 15 minute walk from the parking garage and was confusing to get to. Overall, the hotel and casino were nice, but we had too many inconveniences to stay here again.
Stayed 4 nights in Dec 2024

2/10 Terrible

Abdulrahman

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
Mean employees, watch out the over charges!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander, Brooklyn

Stayed 1 night in Dec 2024

4/10 Poor

Tyler

Travelled with partner
Disliked: Staff & service
Expensive , fan blowing in the hallway for 2 of the days to dry out an unknown spill. Had a mold smell to it, now I am sick after returning from this trip. Charged me 500 dollars extra for a hold and resort fee. We requested a late checkout to sleep before our flight , and room service woke us up twice trying to get into our room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Melissa Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and look forward to returning!
Stayed 2 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Betty

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Will not choose this place again
The facility is too big, we kept getting turned around, it took 3 days to get our directions straight. Ride share is all the way in the back. Also the hotel kept holding funds on my account, even after check in. When I went to inquire about it, no one could give a clear answer. The rooms and housekeeping crew were great.
Stayed 4 nights in Dec 2024

2/10 Terrible

Randy

Stayed 2 nights in Dec 2024

10/10 Excellent

Keith

Stayed 2 nights in Oct 2024

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Dec 2024

10/10 Excellent

Lucy

Stayed 5 nights in Dec 2024

6/10 Okay

Deborah

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Three days without a visit from housekeeping
My first stay in Las Vegas; thought I would stay at Ceaser’s Palace. When I arrived I was impressed with the staff. The illusion soon disappeared after three days with no housekeeping- to be clear the room had not been cleaned. Day two I complained and received an apology which I accepted. I told them I would be leaving my room the next morning at 10am. I returned at 6 pm to find three days of dirty towels still on the bathroom floor, dirty bath, bed not made up, over flowing bins in bedroom. I complained again and left to go to dinner. When I returned towels were changed, same sheets, surfaces not wiped down and floor not vacuumed, dirty bath. When I complained I was offered a $50 drink voucher; I was later told it was useless. The experience spoilt my stay. The foundation of any stay at any hotel is a room cleaned daily. Very disappointed!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Comfortable
Stayed 3 nights in Dec 2024