I made a reservation many months ago for a five day stay at the Strat, because I was visiting LA first, I decided to stay two days longer in LA then I drove to the Strat in Vegas, because I didn’t check in on the first day. They canceled my reservation and did not want to refund my money they told me to book it again, so I paid again for three days, they still did not give me my money back so I basically paid for eight days and only stayed there for three. I will never go there again in addition to that my room did not have a coffee maker, a fridge and a microwave and they told me I should’ve booked a room that had these amenities and I told them I’ve never stayed in my life at a hotel room that didn’t have these things Standard. Considering I spend money in their casino and money in their restaurants, you would think if you ask for a coffee maker anybody would be willing to give it to you, but not at the Strat. They don’t care about the customer.