The two bedroom apartment was well equipped and quite spacious compared to other apartments we booked in Europe. To our delight it had two bathrooms too, which is helpful when you are travelling with older teenagers. We knew there was no air-conditioning, which we accepted at time of booking because we couldn't find another reasonably priced two bedroom apartment. Besides, we had been to London before and decided weather wise it would be fine compared to summers in Australia. Despite that the week we were there was the hottest for many years in London, we managed OK with the fans the Manager provided us. The evenings were cool so this helped too. We would have preferred ceilings fans, as the fans provided were quite small. Two other complaints include: the toilet pressure was at times a bit sensitive but this was an issue we encountered in other parts of Europe too; and arrival confusion. When we arrived, we knew to go to the Circle at Queen Street. What we were not told, despite several emails between the hotel organisers and myself prior to arrival, was that we needed to call a number upon arrival. The gentleman at the desk at the Circle was very helpful even though he wasn't associated with the hotel group. I think that the organisers need to be more proactive in advising people about arrival procedures. In terms of location, it was fabulous. We were near the Tower Bridge, with nearby transport. Good transport is typical of London generally. We were also close to supermarkets and a delightful pub right across the road from our apartment.