4/10 Poor
Dean
Business traveller
5 Nov 2024
Disliked: Staff & service, property conditions & facilities
When i booked it said 2pm Check in. I was on a work trip and was arriving at 1pm. So i sent a email 24 hours in advance asking for a early checkin. We all know we can work something out, even if it means agreeing to put a key somewhere. When i arrived the Caretaker responded to phone 2pm check in, nothing positive as a welcome and when i explained I emailed for a early check in or a arrangement and got no reply the caretaker/owner admitted to not checking emails.
The room is cosy enough, for me the bed was great, the shower was terrific.
The carpet floors need a make over but Meh, i wasnt licking them or rolling around playing with kids so no biggie.
The TV was absoloutley useless. But i wasnt there to watch tv so it didnt bother too much but the tvs have 404 channels with only metro melbourne stations really available and even some of them channels only have Audio available no images.
It needs a tv guru to go through every room or through the main program and block the channels the guests wont see anything on so they can navigate through the 9 or so channels they have a choice of
Also on my check out day the cleaner said ‘hello’ then attempted to come in at just before 9am - i was in my underpants on my bed. Lucky i had my chain link on. They should be waiting until 10am checkout or until i hand my key back. The only reason i had the chain link on was because some of the other guests looked dodgy.
L
Dean
Stayed 3 nights in Nov 2024