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Mercure Melbourne Doncaster

4.0 star property

Photo gallery for Mercure Melbourne Doncaster

Breakfast, lunch, dinner served; Mexican cuisine
Indoor pool, pool loungers
Exterior
1 bedroom, premium bedding, pillow-top beds, minibar
Standard Room, 2 Single Beds

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • Pool
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
6 TOWER STREET, Doncaster, VIC, 3108
  • Doncaster Shopping Centre
    ‪1 min walk‬
  • Box Hill Hospital
    ‪4 min drive‬
  • Deakin University
    ‪10 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Room, 2 Single Beds

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room, 2 Double Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

1 bedroom, premium bedding, pillow-top beds, minibar

Standard Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 22 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 56 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

With a stay at Mercure Melbourne Doncaster in Melbourne (Doncaster), you'll be within a 5-minute drive of Box Hill Institute and Box Hill Hospital. .This hotel is 3.8 mi (6.1 km) from Heide Museum of Modern Art and 4.6 mi (7.4 km) from Deakin University.

What's nearby

  • Doncaster Shopping Centre - 1 min walk - 0.0 km
  • Box Hill Hospital - 4 min drive - 3.8 km
  • Mercy Hospital for Women - 9 min drive - 8.7 km
  • Austin Hospital - 9 min drive - 9.1 km
  • Deakin University - 10 min drive - 8.0 km

Getting around

  • Mont Albert Station - 5 min drive
  • Showgrounds Station - 18 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Master Lanzhou - ‬5 min walk
  • ‪Dumpling Alley Doncaster - ‬4 min walk
  • ‪China Bar - ‬5 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬4 min walk

About this property

Mercure Melbourne Doncaster

Suburban hotel with a 24-hour fitness center and a rooftop terrace
Mercure Melbourne Doncaster offers 183 air-conditioned accommodations with minibars and complimentary bottled water. Pillowtop beds feature premium bedding. Smart televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 183 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access is available to keep you connected. Private bathrooms have complimentary toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a 24-hour fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at Chido Chido, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Melbourne? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Chido Chido - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Chido Chido - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Chido Chido
  • Chido Chido

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle storage
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 2,153 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 33 per person
  • Covered self parking fee: AUD 25.00 per night (in/out privileges)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mercure Melbourne Doncaster Hotel
Mercure Melbourne Doncaster DONCASTER
Mercure Melbourne Doncaster Hotel DONCASTER

Mercure Melbourne Doncaster Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 99 out of 178 reviews
Rating 8 - Good. 53 out of 178 reviews
Rating 6 - Okay. 16 out of 178 reviews
Rating 4 - Poor. 4 out of 178 reviews
Rating 2 - Terrible. 6 out of 178 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lesley

Travelled with family
The staff did their best but they gave away our accessibility room with two beds. I paid $224 to sleep on a rock hard rollaway that hurt my back. The 2nd night my 85 yo mum couldn't shower because we had to move to have an ordinary two bed room that was tiny with no access for her walker. You'd think they would have discounted the rate for their mistake but the best I got was a refund on the 3rd night which I cancelled. My mum wasn't happy and very pleased we left early. The small rooms made her feel unsafe with tripping hazards without her walker. The staff had to bring a chair for her to sit on or she had to sit on the bed! It is NOT elderly friendly at all yet the staff were kind but very limited in what they could do. Not impressed really. Not sure if we can come back next year.
Stayed 3 nights in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We planned to stay here as an overnight stay. We were very impressed with the staff and facilities and the room was fantastic and well appointed, easily stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for what we needed. First morning the breakfast buffet was not that great but the 2nd morning was better.
Stayed 2 nights in Mar 2025

6/10 Okay

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t need a disabled room with tiny bathroom sink and no storage or even enough room to put down a toothbrush
Stayed 1 night in Mar 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 8 day stay.
Stayed 8 nights in Mar 2025

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great place to stay. Lovely and clean and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Andrew

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Whilst the stay was good. My food order received were cold chips and a soggy melted choc Top. The water bottle in the room was used and not changed out Swimming pool was closed for maintenance
Stayed 1 night in Mar 2025

10/10 Excellent

Mary g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money

Very good hotel. Excellent location. Great breakfast. Had some issues with air conditioning in one of our rooms. Otherwise happy.
Stayed 1 night in Mar 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great stay, most staff were great had room key issues & parking issues no Foxtel or other streaming services which was a pain.
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Adam

Stayed 4 nights in Feb 2025

8/10 Good

Stefanny

Travelled with family
Stayed 5 nights in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars

Amazing secure parking room was amazing clean up to date cannot fault
Stayed 1 night in Jan 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great relaxing stay

Convenient location, little diffixmcukt to find at first. A little over priced but we enjoyed our stay and the staff were amazing, nothing was too hard
Stayed 3 nights in Jan 2025

8/10 Good

Yaso

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Jan 2025

6/10 Okay

EDWARD

Travelled with partner
shopping cebtre iswalking distance for meals and bus stop iswalakle distance too
Stayed 7 nights in Dec 2024

6/10 Okay

EDWARD

Travelled with partner
Liked: Staff & service
ear
Stayed 4 nights in Dec 2024

8/10 Good

Timothy

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were amazing and very helpful, especially on our first night! I would suggest the rooms either have more drawer space or space for the suitcases to be laid. There is an unfunctional cupboard around the fridge that takes a lot of space in the room and you can’t store much in the available space.
Stayed 7 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Customer Service....two thumbs up!
Stayed 1 night in Dec 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
City view rooms are all window do sun shines in making room like an oven. All my chocolate samples melted as it takes aircon all evening to cool room down
Stayed 3 nights in Dec 2024

2/10 Terrible

Martin

Stayed 5 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff in bar/restaurant were a touch young/unprofessional but otherwise faultless.
Stayed 1 night in Nov 2024