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Best Western Plus Hacienda Hotel Old Town

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Hacienda Hotel Old Town

Outdoor pool
In-room safe, iron/ironing board, cots/infant beds, rollaway beds
Exterior
Breakfast, lunch, dinner served; Mexican cuisine, al fresco dining
In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
4041 Harney St, San Diego, CA, 92110
  • Old Town San Diego State Park
    8 min walk
  • University of San Diego
    3 min drive
  • Pechanga Arena
    3 min drive
  • San Diego, CA (SAN-San Diego Intl.)
    12 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Accessible, Bathtub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

Mini-fridge, microwave, coffee/tea maker

Standard Room, 1 King Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Accessible)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Accessible)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Living Room)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn San Diego Old Town/SeaWorld Area
Pool
Pet-friendly
Free WiFi
Restaurant
4.2 out of 5, Very good, (1143)
The price is AU$587
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Garden Inn San Diego Old Town/SeaWorld Area

About the area

San Diego

With a stay at Best Western Plus Hacienda Hotel Old Town in San Diego (Old Town San Diego), you'll be within a 5-minute drive of Mission Bay and Marine Corps Recruit Depot. .This hotel is 0.4 mi (0.7 km) from Old Town San Diego State Park and 2.1 mi (3.4 km) from Hotel Circle.

What's nearby

  • Old Town San Diego State Park - 8 min walk - 0.7 km
  • University of San Diego - 3 min drive - 2.1 km
  • Marine Corps Recruit Depot - 3 min drive - 2.8 km
  • Hotel Circle - 4 min drive - 3.5 km
  • SeaWorld - 7 min drive - 4.8 km

Getting around

  • Morena - Linda Vista Station - 2 min drive
  • Old Town Transit Center - 8 min walk
  • San Diego Intl. Airport (SAN) - 12 min drive

Restaurants

  • ‪Fiesta de Reyes - ‬5 min walk
  • ‪Cafe Coyote - ‬3 min walk
  • ‪Old Town Kitchen - ‬2 min walk
  • ‪Casa de Reyes Restaurant - ‬5 min walk
  • ‪Casa Guadalajara - ‬8 min walk

About this property

Best Western Plus Hacienda Hotel Old Town

Suburban San Diego hotel in Old Town San Diego with a fitness center
Best Western Plus Hacienda Hotel Old Town offers 197 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 40-inch flat-screen televisions come with pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Diego hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 197 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and pay movies provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy Mexican cuisine at Old Town Tequila Factory, a restaurant where you can enjoy drinks at the bar/lounge and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 6:00 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in San Diego? This hotel has 3003 square feet (279 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge during limited hours, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Old Town Tequila Factory - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:30 AM: USD 12.95 for adults and USD 8.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Old Town Tequila Factory

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Microwave
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (weekly)
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (3003 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Pool hoist on site
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 8.95 for children
  • Airport shuttle fee: USD 8 per person (one-way)
  • Airport shuttle fee per child: USD 8 (one-way), (from 10 to 18 years old)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Hacienda Hotel Old Town
Best Western Old Town Hacienda
Best Western Plus Hacienda
Best Western Plus Hacienda Hotel
Best Western Plus Hacienda Hotel Old Town
Best Western Plus Hacienda Old Town
Hacienda Best Western
Hacienda Old Town
Hotel Best Western Old Town
Old Town Best Western Hacienda
Best Western Hacienda Hotel Old Town San Diego

Best Western Plus Hacienda Hotel Old Town Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 799 out of 1452 reviews" "
Rating 8 - Good. 302 out of 1452 reviews" "
Rating 6 - Okay. 176 out of 1452 reviews" "
Rating 4 - Poor. 96 out of 1452 reviews" "
Rating 2 - Terrible. 79 out of 1452 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Hacienda vibes that this location gives off. Love how open the entire property is. Pool and jacuzzi could’ve been bigger considering the size of the property. Parking wasn’t the greatest. Location is walking distance to restaurants and shopping.
Stayed 2 nights in Aug 2024

2/10 Terrible

Kenny

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Way too expensive for what is happening there. The food is terrible, bartenders apathetic, and the front desk staff had to reset my key 3 times. The key cards are the main issue. Everyone had issues with keycards and had to walk to the front desk to fix.
Stayed 1 night in Aug 2024

2/10 Terrible

Tom

Business traveller
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Mar 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
We enjoyed the hotel staff’s friendly attitude. We liked the location of how close the hotel is in Old Town. All of the restaurants and shops are walking distance from the hotel. The Tequila Factory restaurant on site has a great brunch with reasonably priced food and beautiful views. We look forward to coming back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Timber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful and the location was beautiful
Stayed 2 nights in Aug 2024

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What really brings us back is the authenticity of the hotel and the staff. They are always so professional, friendly and so welcoming.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lauretta

Liked: Staff & service, amenities
Rooms are a bit outdated for the price and my room had a mold smell..I suppose since it is an old Hacienda… bed a little hard but overall I had great stay. Properly is beautiful and convenient. I will definitely be back. Staff is great.
Stayed 1 night in Aug 2024

6/10 Okay

Diana

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very nice and friendly
Stayed 1 night in Aug 2024

4/10 Poor

varshini

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with a great vibe in walking district
Stayed 1 night in May 2024

4/10 Poor

Christina

Parking not available and charged. Called multiple times front desk fue to noise from people upstairs all hours off the morning
Stayed 1 night in Aug 2024

10/10 Excellent

Ndidi

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Right in the heart of old town San Diego. Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay!! Love this place in Old town San Diego ! Will come back!
Stayed 1 night in May 2024

4/10 Poor

Geneva

Liked: Staff & service
Disliked: Property conditions & facilities
I like Old Town. I didn't feel safe this time around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ann Maria Birgitta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s definitely a Mexican pueblo cute and laid back feel. Yes a little run down but that’s part of the charm.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

6/10 Okay

Heike

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Outside property and location was great. A little confusing. When I first checked in the man at the front desk was very busy BUT nice &professional. The room 311 was not ready. But because he was so friendly I didn’t mind waiting. The room was very outdated and felt dirty.A wash cloth had a hair in it. Super weak WiFi if at all. My daughter had an exam in the morning and was kept up all night because of the thin walls and people being very loud. In the morning went to breakfast. Daughter got the breakfast buffet $15 and I had a coffee. I was told that I could charge it to my room so I didn’t bring my wallet with me. The waiter told me he can’t charge it to the room and I would need to go to the front desk to pay. I took the receipt he gave me and went to the front desk. I said “ I was told I need to pay for this here.”Some blond lady ripped me a new one. “I can’t take a payment here!!” I told her what the waiter said that I needed to come here to pay. Again, she threw a fit telling me I can’t do that. She was so rude.All I was trying to do was pay! I went out of my way to try to pay. At checked out, I was told I couldn’t get a receipt because it was thru 3rd party. My rcpt showed I paid for an (oversized) room w/ sofa. I got a regular room no sofa. Spoke with Sherry a week later to find out charge details not even knowing the incorrect room charge. She was so rude! Probably the same person who yelled at me for wanting to pay for breakfast! Sherry needs a different job!
Stayed 1 night in Aug 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice!
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Stephanie

Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff!!
Stayed 2 nights in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and close to main drag.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Brian

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Very loud room w road noise. Room was damp with a musty smell. Shower was terrible w broken diverter putting most of the water in the tub. The bed had only a sheet and very light blanket . The property is very beautiful and in walking distance to Old Town which was convenient. I may have just had a bad room in building 6 but would be reluctant to try them again.
Stayed 1 night in Aug 2024