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InterContinental Mark Hopkins by IHG

4.0 star property

Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Room, 1 Bedroom, City View | Terrace/patio
Point of interest
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available
  • Pet-friendly
  • Breakfast available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • Grace Cathedral
    ‪3 min walk‬
  • SF Masonic Auditorium
    ‪3 min walk‬
  • Union Square
    ‪6 min walk‬
  • San Francisco, CA (JCC-China Basin Heliport)
    ‪19 min drive‬

Room options

View all photos for Room (Penthouse)

Room (Penthouse)

Room (Penthouse)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

  • 70 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Roll-in Shower (Mobility)

Room, 1 Bedroom, Roll-in Shower (Mobility)

Room, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Dining Area, Sunroom Access)

Room, 1 Bedroom (Dining Area, Sunroom Access)

Room, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Dining Area)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area)

  • 73 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, City View

Room, 1 Bedroom, City View

Room, 1 Bedroom, City View

  • 139 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Mark Hopkins)

Room (Mark Hopkins)

Room (Mark Hopkins)

  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Sun Room Access)

Room, 1 Bedroom (Sun Room Access)

Room, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Room, 1 Bedroom, Club lounge access

Club Room, 1 Bedroom, Club lounge access

Club Room, 1 Bedroom, Club lounge access

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Upgraded)

  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Stanford Court San Francisco

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1179)
The price is AU$365
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Stanford Court San Francisco

About the area

San Francisco

InterContinental Mark Hopkins by IHG is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This eco-certified hotel is 1.3 mi (2.1 km) from Ferry Building and 1.4 mi (2.3 km) from Pier 39.

What's nearby

  • Grace Cathedral - 3 min walk
  • Moscone Convention Center - 20 min walk
  • Lombard Street - 2 min drive
  • Ferry Building - 3 min drive
  • Pier 39 - 4 min drive

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 34 min drive

Restaurants

  • ‪The Masonic - ‬3 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬4 min walk
  • ‪Concierge Lounge - ‬5 min walk
  • ‪New Fortune Restaurant - ‬4 min walk

About this property

InterContinental Mark Hopkins by IHG

Historic San Francisco hotel in Downtown San Francisco with a fitness center
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered valet parking on site (USD 87.78 per night; includes in/out privileges)
  • Electric car charging station on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 10-50 for adults and USD 10-40 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Bike parking
  • Fitness centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 17

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 97
  • Front entrance ramp
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Romance packages available
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1004 reviews
Rating 8 - Good. 199 out of 1004 reviews
Rating 6 - Okay. 81 out of 1004 reviews
Rating 4 - Poor. 34 out of 1004 reviews
Rating 2 - Terrible. 16 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ranjit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful hotel, excellent location great staff. Rooms are very comfortable.
Stayed 1 night in Nov 2024

2/10 Terrible

William

Stayed 1 night in Nov 2024

8/10 Good

Allan, Sheman Oaks

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Niles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Betina

Liked: Cleanliness, staff & service, property conditions & facilities
First time here and I loved it! Beautiful classical hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Sherri

Fantastic location to sightseeing tours. Safe area. And great views
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Troy Jeffery, Puyallup W

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Upon our arrival at the hotel, we were welcomed by the friendly housekeeping staff. Noticing the absence of a front desk attendant, she made the decision to call for assistance with our check-in. The receptionist took a while to appear and when he finally did, he seemed unenthusiastic about helping. He handed us our room key and directed us without discussing breakfast or their hours of operation. He didn't mention parking. But fortunately, we found the elevators conveniently located behind the front desk without his assistance. the following day, the front desk staff redeemed our check in encounter. The remainder of our visit proceeded smoothly. The bellman provided valuable assistance with giving directions and recommended where to board the cable car. Our hotel of choice when we come back to San Francisco will be this one.
Stayed 3 nights in Nov 2024

6/10 Okay

Sree

Travelled with partner
Disliked: Property conditions & facilities
The room allotted to us was good but not in a great condition. Paint was chipping off from the closet and bathroom doors. The carpet didn’t look clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

brian

Stayed 4 nights in Oct 2024

8/10 Good

Beulah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Walkable to everything you need,
Stayed 1 night in Nov 2024

10/10 Excellent

Kathryn

Stayed 2 nights in Nov 2024

8/10 Good

Yasemin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Rabia

Stayed 4 nights in Oct 2024

10/10 Excellent

Alen, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable, location
Stayed 7 nights in Oct 2024

10/10 Excellent

Tom

Travelled with family
Overall, the hotel was very nice. My only issue was the bathroom was so small you couldn’t Cleese the door unless you straddled the commode.
Stayed 1 night in Nov 2024

8/10 Good

William Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Mark several time before. It is one of the best.
Stayed 3 nights in Nov 2024

10/10 Excellent

Begoña

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Casey

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Ragheb, Plantation

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious and comfortable room. Rooftop bar was very special. Excellent service
Stayed 2 nights in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Oct 2024

10/10 Excellent

william, Sonora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A SF icon. Staff was fantastic
Stayed 2 nights in Nov 2024