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InterContinental Mark Hopkins by IHG

4.0 star property

Photo gallery for InterContinental Mark Hopkins by IHG

Front of property
Lobby
Point of interest
Room, 1 Bedroom, City View | Terrace/patio
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Parking available

Explore the area

Map
999 California Street, San Francisco, CA, 94108
  • Lombard Street
    ‪2 min drive‬
  • Ferry Building
    ‪3 min drive‬
  • Pier 39
    ‪4 min drive‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪34 min drive‬

Room options

View all photos for Room (Penthouse)

Room (Penthouse)

Room (Penthouse)

  • 70 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

  • 70 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 1 Bedroom, Roll-in Shower (Mobility)

Room, 1 Bedroom, Roll-in Shower (Mobility)

Room, 1 Bedroom, Roll-in Shower (Mobility)

  • 74 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Dining Area, Sunroom Access)

Room, 1 Bedroom (Dining Area, Sunroom Access)

Room, 1 Bedroom (Dining Area, Sunroom Access)

  • 79 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Cosy)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Queen Bed (Cosy)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Bedroom (Dining Area)

Minibar, in-room safe, desk, laptop workspace

Room, 1 Bedroom (Dining Area)

  • 73 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, City View

Room, 1 Bedroom, City View

Room, 1 Bedroom, City View

  • 139 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Mark Hopkins)

Room (Mark Hopkins)

Room (Mark Hopkins)

  • 50 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 King Bed

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom (Sun Room Access)

Room, 1 Bedroom (Sun Room Access)

Room, 1 Bedroom (Sun Room Access)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 49 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room

Minibar, in-room safe, desk, laptop workspace

Classic Room

  • 29 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

View all photos for Club Room, 1 Bedroom, Club lounge access

Club Room, 1 Bedroom, Club lounge access

Club Room, 1 Bedroom, Club lounge access

  • 121 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

Classic Room, 1 King Bed (Golden Gate Bridge View)

  • 34 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Upgraded)

Minibar, in-room safe, desk, laptop workspace

Classic Room (Upgraded)

  • 34 sq m
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

Classic Room, 2 Double Beds, City View

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

Classic Room, 1 King Bed (Nob Hill Neighborhood Views)

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

Classic Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

Minibar, in-room safe, desk, laptop workspace

Classic Room, 2 Double Beds, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

Classic Room, 1 King Bed, Roll-in Shower (Mobility)

  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$424
for 1 room
includes taxes & fees
9 Apr - 10 Apr
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About the area

San Francisco

InterContinental Mark Hopkins by IHG is centrally located in San Francisco, a 3-minute walk from Grace Cathedral and a 2-minute drive from Lombard Street. .This luxury hotel is 1.3 mi (2.1 km) from Ferry Building and 1.4 mi (2.3 km) from Pier 39.

What's nearby

  • Grace Cathedral - 3 min walk - 0.3 km
  • Moscone Convention Center - 20 min walk - 1.7 km
  • Lombard Street - 2 min drive - 1.9 km
  • Ferry Building - 3 min drive - 2.1 km
  • Pier 39 - 4 min drive - 2.4 km

Getting around

  • California St & Mason St Stop - 1 min walk
  • San Francisco Station - 3 min drive
  • San Francisco Intl. Airport (SFO) - 34 min drive

Restaurants

  • ‪The Masonic - ‬3 min walk
  • ‪Top of the Mark - ‬1 min walk
  • ‪Pacific Cocktail Haven - ‬4 min walk
  • ‪Concierge Lounge - ‬5 min walk
  • ‪New Fortune Restaurant - ‬4 min walk

About this property

InterContinental Mark Hopkins by IHG

Luxury hotel with a fitness center and a 24-hour front desk
InterContinental Mark Hopkins by IHG offers 382 air-conditioned accommodations with iPod docking stations and minibars. 44-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Nob Hill Club, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. This hotel has 17 meeting rooms available for events.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Nob Hill Club - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Top of The Mark SkyLounge - Onsite cocktail bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered valet parking on site (USD 87.78 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 50 for adults and USD 10 to 40 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Nob Hill Club
  • Top of The Mark SkyLounge

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift (97 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 44-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 100.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 37.63 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 for adults, and USD 10 to 40 for children
  • Covered valet parking fee: USD 87.78 per night (in/out privileges)
  • Early check-in fee: USD 100.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hopkins
InterContinental Mark
InterContinental Mark Hopkins
InterContinental Mark Hopkins Hotel
InterContinental Mark Hopkins Hotel San Francisco
InterContinental Mark Hopkins San Francisco
Mark Hopkins InterContinental
Intercontinental Mark Hopkins San Francisco Hotel San Francisco
San Francisco Intercontinental

InterContinental Mark Hopkins by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 677 out of 1003 reviews
Rating 8 - Good. 197 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 34 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

susan sheko

Liked: Cleanliness, staff & service, property conditions & facilities
The check in was very nice and accommodating. Great location and super comfy beds. Nice views, highly recommended.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with partner
Liked: Cleanliness, staff & service
Rooms are dated
Stayed 1 night in Dec 2024

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time at the legendary Top of The Mark! The entertainment and food was excellent.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities, room comfort
Overall a good San Fran stay!
Convenient location and trolley 🚎 right outside. We put car in garage next door rather than vallet park and worked. Coffee in the room but no water kettle or tea which was a shame.
Stayed 2 nights in Dec 2024

6/10 Okay

David

Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
An Amazing property!
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Accommodations were super. The parking is very expensive, so be prepared for that (almost the cost of the room).
Stayed 2 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff
Stayed 16 nights in Dec 2024

10/10 Excellent

mollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely would stay here again
Beautiful lobby, very clean and comfortable room and bed with high quality amenities. I left my phone in the room after checking out and the staff were super understanding and helpful in retrieving it.
Stayed 1 night in Dec 2024

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great bed very comfortable
Stayed 1 night in Dec 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They gave us a great room with an amazing view. The rooms we upscale classic with art deco influences.
Stayed 1 night in Dec 2024

8/10 Good

Frances

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Genteel and historic old San Francisco with lots of history and lovely setting. I enjoy this hotel whenever I stay in San Francisco but I do think it could do with a few updates in the Top of the Mark especially. Bottled water & tea in the room would be good too. Staff are wonderful.
Stayed 2 nights in Dec 2024

8/10 Good

Lynda, Longmont

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We'll definitely be back!
Our experience was wonderful! Love the character of the Hotel. Everyone was helpful and very friendly. My only complaint was that the bathroom in our room did not have a magnifying mirror.......because we had one in the last room were in, I didn't bring one......not good when trying to put on makeup!
Stayed 1 night in Dec 2024

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic San Francisco hotel. You can't beat the Nob Hill neighborhood and views.
Stayed 1 night in Dec 2024

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and the property was divine. So clean and well appointed,
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Stayed 1 night in Dec 2024

10/10 Excellent

Mikhail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Martha, Pacifica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder service in a beautiful, historic hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Sofia

Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
A
Stayed 3 nights in Nov 2024

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2024