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The Phoenix Hotel

3.0 star property

Photo gallery for The Phoenix Hotel

Outdoor pool, a heated pool
Bar (on property)
Exterior
Interior
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly

Explore the area

View map
601 Eddy St, San Francisco, CA, 94109
  • Place, Bill Graham Civic Auditorium
    ‪8 min walk‬
  • Place, Union Square
    ‪15 min walk‬
  • Place, Moscone Convention Center
    ‪3 min drive‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(24 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(18 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

San Francisco

With a stay at The Phoenix Hotel, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 0.4 mi (0.6 km) from Bill Graham Civic Auditorium and 2.4 mi (3.8 km) from Presidio of San Francisco.

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 15 min walk - 1.3 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.2 km
  • Oracle Park - 4 min drive - 2.9 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Saigon Sandwich - ‬3 min walk
  • ‪Brenda's French Soul Food - ‬3 min walk
  • ‪Emperor Norton's Boozeland - ‬1 min walk
  • ‪Pho 2000 - ‬3 min walk
  • ‪Hải Ký Mì Gia - ‬4 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 44 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include discounted use of a nearby fitness facility and a vending machine.
Grab a bite at Chambers, a poolside restaurant which features a bar/lounge and a pool view. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 666 out of 1007 reviews
Rating 8 - Good. 214 out of 1007 reviews
Rating 6 - Okay. 74 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 25 out of 1007 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Shane

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If the rooms were updated with new windows and a cooling system, the stay would have been much better. Instead, we had to crank open all of the louvre windows for any kind of cooling. We sweat the whole night using just a sheet, and we got zero sleep from windows being open.
Stayed 1 night in Jul 2025

10/10 Excellent

Mike

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Tabitha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was great, the beds were amazing anf the entire place is great. Highly recommend
Stayed 1 night in May 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Florine

Business traveller
I chose this hotel because I thought it had a restaurant and or bar, It does not. It is only open for special events. The area around the hotel for food is not good. A guard at the door to let you into the KFC and walking past homeless asking for money. The hotel/Motel had a good vibe once inside the courtyard and around the pool area very safe. Bed comfy. Area not good.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Isabella

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, looks shady on the outside but AMAZING on the inside , a hidden oaises is the way to describe this hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jimy

Liked: Cleanliness, amenities, property conditions & facilities
The best—highly recommend. The rooms are excellent, and the pool scene is perfect. Stay here before it closes.
Stayed 2 nights in Jun 2025

10/10 Excellent

Madeline, San Jose

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel for our trips to the City
Stayed 1 night in Jun 2025

10/10 Excellent

Sherri

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We loved the staff and the hotel. The courtyard and pool area is lovely. An updated bathroom would have been nice but for the price, it was awesome!
Stayed 2 nights in Jun 2025

10/10 Excellent

Puneet

Stayed 3 nights in Apr 2025

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were incredibly friendly! The room was too cool and retro. The pool felt amazing!
Stayed 3 nights in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emily

Travelled with family, Travelled with partner
Liked: Amenities
Stayed 1 night in Jun 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Amenities
Bar and restaurant are only open during events now, other than that this place is amazing! Friendly staff, clean comfy bed, nice warm pool, and plenty of other bars to walk to nearby! Thank you!
Stayed 1 night in Jun 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is fun but the area around it is very sketchy
Stayed 1 night in Jun 2025

10/10 Excellent

MICHELE

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great room!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ivany

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained and cozy room, as well as friendly staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and liked that you had to be buzzed in. Neighborhood not so great but it sf. Great hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
You’ll be a bit surprised when you arrive. The area is gritty, to put it mildly, but pretty safe. And some good restaurants around. The attraction is that it’s everything corporate hotels aren’t. A really old style motel in the last place you’d expect to find one. Unbelievably friendly and helpful staff, delightful pool area. Terrific restaurant apparently (closed when I was there) Comfortable beds, super clean. Loved it and will be back. Possibly not a great area for kids. There are sights on the street you won’t want them to see. And can be noisy, both boisterous rock band guests, fire truck sirens and other unearthly sounds of lord knows what.
Stayed 3 nights in Jun 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing and beautiful
Stayed 4 nights in Jun 2025

10/10 Excellent

Tina, Menlo Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in attendants were both very nice. Great restaurant recommendations! Exactly what we were looking for ...a quick dinner then a delicious breakfast both within 3 min walk..
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rachel

Business traveller, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay, friendly staff, I felt safe at the property - the whole place is a vibe too. I was pleasantly surprised I had my pup with me, dog friendly!
Stayed 2 nights in Jun 2025