The Phoenix Hotel

3.0 star property

Room options

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.0 out of 10
Wonderful
(23 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free WiFi

Superior King Room

9.6 out of 10
Exceptional
(17 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room King Accessible

In-room safe, desk, iron/ironing board, free WiFi

Superior Room King Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Pool View

In-room safe, desk, iron/ironing board, free WiFi

Superior King with Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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Relax by the rooftop pool surrounded by comfortable seating and city views.

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The price is AU$371
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includes taxes & fees
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About the area

San Francisco

With a stay at The Phoenix Hotel, you'll be centrally located in San Francisco, within a 5-minute drive of Moscone Convention Center and Oracle Park. .This hotel is 0.4 mi (0.6 km) from Bill Graham Civic Auditorium and 2.4 mi (3.8 km) from Presidio of San Francisco.

What's nearby

  • Bill Graham Civic Auditorium - 8 min walk - 0.7 km
  • Union Square - 15 min walk - 1.3 km
  • Moscone Convention Center - 3 min drive - 2.2 km
  • Lombard Street - 4 min drive - 2.2 km
  • Oracle Park - 4 min drive - 2.9 km

Getting around

  • San Francisco Station - 4 min drive
  • Market St & Larkin St Stop - 8 min walk
  • San Francisco Intl. Airport (SFO) - 29 min drive

Restaurants

  • ‪Philz Coffee - ‬3 min walk
  • ‪Tu Kim Coffee Shop - ‬5 min walk
  • ‪Saigon Sandwich - ‬2 min walk
  • ‪Outta Sight Pizza - ‬2 min walk
  • ‪Emperor Norton's Boozeland - ‬2 min walk

About this property

The Phoenix Hotel

Hotel with an outdoor pool, a short walk to Bill Graham Civic Auditorium
The Phoenix Hotel offers 44 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels.

Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 44 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include discounted use of a nearby fitness facility and a vending machine.
Grab a bite at Chambers, a poolside restaurant which features a bar/lounge and a pool view. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Chambers - This poolside restaurant serves dinner only. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 for adults and USD 15 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Chambers

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Built in 1956
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 for adults, and USD 15 to 30 for children
  • Self parking fee: USD 25 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Phoenix Hotel Joie de Vivre Boutique Hotel
Phoenix Hotel Joie de Vivre Boutique Hotel San Francisco
Phoenix Joie de Vivre Boutique
Phoenix Joie de Vivre Boutique San Francisco
Phoenix Hotel San Francisco
Phoenix Hotel
Phoenix San Francisco
Phoenix Hotel a Joie de Vivre Boutique Hotel
The Phoenix Hotel Hotel
The Phoenix Hotel San Francisco
The Phoenix Hotel Hotel San Francisco

The Phoenix Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1004 reviews
Rating 8 - Good. 223 out of 1004 reviews
Rating 6 - Okay. 75 out of 1004 reviews
Rating 4 - Poor. 28 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the hotel is not in the safest part of SF, I never felt unsafe and it is certainly a great central location with access to all the tourist spots you want to visit. As with all big cities, keep your head up and whits about you while walking around. The staff at Phoenix were amazing! Super accommodating and so welcoming. Shout out especially to James. My only “complaint” is wishing there was a mini fridge in the room. We had some amazing meals with leftovers I would have liked to enjoy. My guess is it has to do with electrical capacity given the age of the property as a renovated retro hotel. Overall it was great, and I would definitely stay there again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service

Nice staff

When we checked in the hotel staff was very friendly. We liked the retro setting of the hotel. It isn’t in the best neighborhood but it it centrally located to everything that we wanted to see. There were some great eating places within walking distance. There is a large homeless population but this is normally in large cities. We didn’t have any issues with the homeless and we felt secure in this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Twyla

Stayed 2 nights in Apr 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredibly welcoming, Orlando was super helpful and friendly. The property was clean and the room was nice. Plenty of pillows and the bed was comfortable!
Stayed 1 night in Apr 2025

10/10 Excellent

matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Cynthia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fast, easy and friendly check in. It has a vintage charm, big patio w/table and chairs to relax or hang out. awesome heated pool and a parking lot. friendly staff, a small vending area and free coffee and tea
Stayed 1 night in Apr 2025

10/10 Excellent

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Retro rock n roll oasis

A retro rock n roll oasis in SF -- Vibey courtyard with (heated) pool, super comfortable beds, cool merch + fun drinks/snacks for sale and really great service. Location itself isn't *incredible* (my local friends were a little skeptical when i told them I'd booked a hotel in the Tenderloin - doesn't have the best rep, apparently?), but still lots of bars/restaurants if you walk 10 mins or so. Regardless, next time I come to SF I'll def be staying here. Really, really loved it.
Stayed 1 night in Apr 2025

10/10 Excellent

Shelly

Travelled with family
Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

ISIDRO, Oradell

Liked: Staff & service
The most original mid century modern hotel I've seen in years.... It's an oasis in the middle of SF Tenderloin Out of the novelty, if you love mid-century modern and you're in the San Francisco Bay Area not looking to travel to Palm Springs this is an amazing mid-century modern structure beautiful not well kept but it's just amazing. Book one or two days at least. It has a Santa Cruz vibe very hippie ish look... Ultimately the price is so incredibly inexpensive it's worth it to just go spend the night or two and experienced mid-century modern.
Stayed 7 nights in Apr 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Ezequiel

Travelled with family, Travelled with partner
Not coming back
Stayed 2 nights in Apr 2025

8/10 Good

Iris, SEATTLE

Stayed 2 nights in Apr 2025

6/10 Okay

Jason

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was decent for the price.
Stayed 1 night in Apr 2025

8/10 Good

Patty

Stayed 1 night in Apr 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

jami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rock n Roll Hotel

Loved it. Phoenix hotel is the best place to stay in San Francisco hands down.
Stayed 1 night in Jan 2025

8/10 Good

Mersadie

Travelled with family and small children, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Loved the staff just the room was dirty doors weren't clean and hair in the shower that wasn't mine 😅
Stayed 2 nights in Mar 2025

10/10 Excellent

SaraJane

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Corteze

Stayed 2 nights in Feb 2025

10/10 Excellent

Linda

Stayed 3 nights in Feb 2025

10/10 Excellent

BIBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So good. Will stay here every time I'm downtown in the Bay area
Stayed 2 nights in Nov 2024