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Holiday Inn Parramatta by IHG

4.0 star property

Photo gallery for Holiday Inn Parramatta by IHG

Exterior
Point of interest
Lobby sitting area
Outdoor pool, pool loungers
Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Room service
  • Parking available
  • Breakfast available

Explore the area

Map
18-40 Anderson Street, Parramatta, NSW, 2150
  • Westfield Parramatta Shopping Centre
    ‪4 min walk‬
  • Parramatta Park
    ‪14 min walk‬
  • Queens Wharf Reserve
    ‪15 min walk‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 38 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible Bathtub

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds, Accessible Bathtub

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds

  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

PARKROYAL Parramatta

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1004)
The price is AU$238
for 1 room
includes taxes & fees
10 Mar - 11 Mar
PARKROYAL Parramatta

About the area

Sydney

Holiday Inn Parramatta by IHG is centrally located in Sydney, a 4-minute walk from Westfield Parramatta Shopping Centre and 14 minutes by foot from Parramatta Park. .This hotel is 1.1 mi (1.7 km) from St Patrick's Cathedral and 1.6 mi (2.6 km) from CommBank Stadium.

What's nearby

  • Westfield Parramatta Shopping Centre - 4 min walk
  • CommBank Stadium - 3 min drive
  • Westmead Hospital - 5 min drive
  • Qudos Bank Arena - 7 min drive
  • Accor Stadium - 8 min drive

Getting around

  • Sydney Harris Park Station - 7 min walk
  • Castle Hill Station - 13 min drive
  • Sydney Airport (SYD) - 31 min drive

Restaurants

  • ‪Commercial Hotel - ‬6 min walk
  • ‪PJ Gallagher's Irish Pub - ‬2 min walk
  • ‪Chatkazz - ‬8 min walk
  • ‪Circa Espresso - ‬4 min walk
  • ‪Nando's - ‬7 min walk

About this property

Holiday Inn Parramatta by IHG

Hotel with a fitness center, a quick walk to Westfield Parramatta Shopping Centre
Holiday Inn Parramatta by IHG offers 181 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 181 guestrooms featuring iPod docking stations and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Twenty One Fifty, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Sydney? This hotel has 4327 square feet (402 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Twenty One Fifty - This restaurant serves breakfast, lunch, and dinner.
The Lobby Bar - Onsite lobby lounge. Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, Hindi, Hungarian, Indonesian, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 3-device limit
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (AUD 20 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: AUD 30 for adults and AUD 30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Twenty One Fifty
  • The Lobby Bar

Things to do

  • Children's pool
  • Fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (4327 square feet)
  • Meeting rooms - 7

Outdoors

  • Outdoor furniture
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Front entrance ramp
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 1151
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • iPod dock
  • LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Local meal delivery service
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 300.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 30 for children
  • Covered self parking fee: AUD 20 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 3-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Holiday Inn Hotel Parramatta
Holiday Inn Parramatta
Parramatta Holiday Inn
Holiday Inn Parramatta Hotel

Holiday Inn Parramatta by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 480 out of 1001 reviews
Rating 8 - Good. 396 out of 1001 reviews
Rating 6 - Okay. 90 out of 1001 reviews
Rating 4 - Poor. 18 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Travelling with 2 adults and 2 kids 9yrs & 13yrs. Short stay. Breakfast and parking options were great. Kids loved the pool and the gym equipment was new and more than adequate. Short walk to train and shops which was very convenient. Accommodation was clean and presentation of rooms was lovely. The staff were friendly and polite. We would definitely stay at Holiday Inn Parramatta again 😀
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could you please email me a tax invoice for my stay please. I have had many stays at this motel, I stay there because It has a good reputation
Stayed 0 nights in Nov 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Also phone not working in room and no menu for dining. Volume on TV not workable . Too expensive for what i got.
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Travelled with family
Great hotel in an easy to locate position. We travel by public transport and it was an easy 5 min walk to the station (and also Westfield Parramatta). Would happily stay here again
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Nov 2024

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
Such lovely staff, lovely clean and comfortable rooms, good value for money and great little buffet brekkie for only $15pp. Pool area could do with a bit sprucing up but the heated spa made up for it
Stayed 2 nights in Nov 2024

8/10 Good

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely time. Place was clean and comfy. The restaurant being closed was a bit of bummer.
Stayed 1 night in Nov 2024

8/10 Good

Mukesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Oct 2024

10/10 Excellent

MICHAEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size rooms and helpful front desk staff
Stayed 2 nights in Oct 2024

6/10 Okay

Yobin Kumar

Liked: Cleanliness
Disliked: Staff & service

8/10 Good

Bruce

Travelled with family
Nice hotel convenient location.
Stayed 1 night in Oct 2024

8/10 Good

James-Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and very helpful thankyou.
Stayed 1 night in Oct 2024

10/10 Excellent

Nidhi, Springfield Lakes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and quiet with blockout curtains. The staff were very friendly and helpful.
Stayed 3 nights in Oct 2024

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Anna

Stayed 1 night in Sep 2024

8/10 Good

SW London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shout out to Nigel, he organised porridge for my breakfast.
Stayed 6 nights in Sep 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Good staff
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy
Stayed 1 night in Sep 2024

10/10 Excellent

Jack

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, great breakfast
Stayed 1 night in Sep 2024

8/10 Good

Clive

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Tracy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic room , spacious, clean , very quiet and very comfortable bed. Westfield is only a 5 min walk away , would definitely stay again
Stayed 1 night in Sep 2024