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Arriva Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Arriva Hotel

Exterior
In-room safe, desk, iron/ironing board, free WiFi
Reception
Quadruple Room
Shower, free toiletries, hair dryer, towels

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
47-55 Swinton Street, Kings Cross, London, England, WC1X 9NT
  • Russell Square
    ‪14 min walk‬
  • Tottenham Court Road
    ‪4 min drive‬
  • The British Museum
    ‪4 min drive‬
  • London (LCY-London City)
    ‪40 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

8.0 out of 10
Very good
(28 reviews)
  • 10 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

  • 18 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Single Room

In-room safe, desk, iron/ironing board, free WiFi

Single Room

8.2 out of 10
Very good
(35 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

7.0 out of 10
Good
(50 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Front of property

St Athans Hotel

Pet-friendly
Free WiFi
Business services
Housekeeping
4.0 out of 5, Very good, (1001)
The price is AU$158
for 1 room
includes taxes & fees
2 Feb - 3 Feb
St Athans Hotel

About the area

London

With a stay at Arriva Hotel, you'll be centrally located in London, within a 5-minute drive of Russell Square and The British Museum. .This hotel is 1.8 mi (2.9 km) from St. Paul's Cathedral and 2.1 mi (3.3 km) from Leicester Square.

What's nearby

  • Russell Square - 14 min walk
  • The British Museum - 4 min drive
  • Leicester Square - 6 min drive
  • Trafalgar Square - 7 min drive
  • Piccadilly Circus - 7 min drive

Getting around

  • London (QQK-King's Cross Train Station) - 6 min walk
  • King's Cross & St. Pancras Underground Station - 7 min walk
  • London City Airport (LCY) - 40 min drive

Restaurants

  • ‪Cafe Plaka - ‬4 min walk
  • ‪The Lucas Arms - ‬1 min walk
  • ‪Cappadocia - ‬2 min walk
  • ‪Pizza Union - ‬5 min walk
  • ‪Honest Burgers - ‬5 min walk

About this property

Arriva Hotel

Hotel with a 24-hour front desk, near St. Paul's Cathedral
Arriva Hotel offers 75 accommodations with safes and coffee/tea makers. Flat-screen televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 75 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
At Arriva Hotel, enjoy a satisfying meal at the restaurant.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Arriva Hotel has a restaurant on site.

Languages

Arabic, English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • 1 restaurant

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

Arriva London
Arriva Hotel London
Hotel Arriva
Arriva Hotel London, England
Arriva Hotel
Arriva Hotel Hotel
Arriva Hotel London
Arriva Hotel Hotel London

Arriva Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 374 out of 1422 reviews" "
Rating 8 - Good. 461 out of 1422 reviews" "
Rating 6 - Okay. 332 out of 1422 reviews" "
Rating 4 - Poor. 147 out of 1422 reviews" "
Rating 2 - Terrible. 108 out of 1422 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Heather

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is not at all what is advertised. The bathroom was not clean. There was blood or other matter on the walls. The carpets were disgusting. I don’t recommended this property to anyone, especially a women travelling alone as the doors didn’t even close properly. The “towels” provided were see through, the pillows are non-existent. The proximity to King’s Cross was the only appealing thing about this hotel and in the future I would stay farther away to avoid this place. If we hadn’t paid for this before hand we would have checked out immediately but didn’t want to loose out on that money since this hotel was grossly over priced and over rated when we booked.
Stayed 1 night in Oct 2024

8/10 Good

Mohammed

Stayed 1 night in Oct 2024

4/10 Poor

tahir

Stayed 1 night in Oct 2024

6/10 Okay

Alastair

Liked: Cleanliness
The walks are very thin and hallways noisy, just okay for
Stayed 2 nights in Oct 2024

8/10 Good

Akin

Travelled with family and small children
Liked: Cleanliness, staff & service
Good location with affordable prices
Stayed 1 night in Oct 2024

2/10 Terrible

Michael

Travelled with family
Disliked: Amenities, property conditions & facilities
This property was zero percent of what I had expected. There are signs stating that breakfast was not being served due to COVID, televisions that do not work, remotes that do not work, and beds that feel like they are well over a hundred years old (I’ll exaggerate slightly on this as they exaggerated in their ad about it being comfortable). While I understand that London is busy, there are HUNDREDS of better hotels. Honestly, I think that sleeping under the bridge would be more comfortable. The staff was kind, however this owner/manager should really consider the fact of how things impact others, such as having lifts that do not feel safe etc. Further—I have even heard some of the staff talking about how they have poor reviews removed so they can still keep their ratings—so do not trust the stars they have as there may be many other poor reviews they have worked to remove.
Stayed 6 nights in Oct 2024

8/10 Good

Adrian

Stayed 1 night in Oct 2024

6/10 Okay

jeremy

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Good and bad
Better room than before it is cold and heating for building is off so it is a disappointment
Stayed 1 night in Oct 2024

6/10 Okay

henry

Travelled with family
Disliked: Amenities
WiFi was non existent and the room was in the basement with window sill really dirty. Very noisy outside
Stayed 7 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
The only negative was the complimentary shampoo sachets were ompossibleto.open
Stayed 2 nights in Oct 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Yanai

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for price
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Staff & service
Room was average for the price. A lot of traffic noise. The staff were very good.
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service
Stayed overnight as working in the area. Room and hotel are perfect for those who are planning to use it just for rest.
Stayed 1 night in Oct 2024

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
Our room was ground floor street side. Traffic noise was terrible throughout the night. Motorcycles racing, sirens, etc. No AC, so we needed an open window, but had to make do with a fan. No smoking inside the hotel, but we had to walk through smoke to get inside. Hotel staff and others stood near the door to smoke. Advertised that they have a restaurant, but there isn’t one. Bed was ok, but pillows were hard. Towels old and thin. I would not stay here again.
Stayed 3 nights in Sep 2024

6/10 Okay

GARY

Business traveller
Liked: Cleanliness, staff & service
In theory there's nothing fundamentally wrong with the hotel but just my particular visit and room wasn't so good. The friendly receptionist made the check-in process easy. The lift worked and at first glance the room seemed OK - clean room, sheets and towels, tea and coffee making facilities, a TV, WiFi, etc. But as I settled in I started to notice the flaws. The room was far too hot but if I opened the window it was too noisy outside. The TV wouldn't switch on. The bed was far too hard for my comfort level. The shower water pressure was very disappointing. But the worst part were loose floorboards above me that squeaked as the guests in the room above walked around and they didn't settle down until well after midnight, so I could finally settle down to sleep too - only to be woken up by the fire alarm siren in my room sounding for a couple of seconds just before 2am. It woke me up with such a start that it took me another hour to get back to sleep - mainly because the people above me had obviously been woken up too! I realise most of problems might be room specific so your milage might vary but I can't forgive the fire alarm incident and I won't be staying there again.
Stayed 1 night in Sep 2024

8/10 Good

Shakeal

Stayed 1 night in Aug 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Location location location
Stayed 3 nights in Sep 2024

2/10 Terrible

Rory

Disliked: Staff & service
Stayed 1 night in Sep 2024

8/10 Good

Afifa

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean property. Rooms are very small but conveniently located near the train station and reasonably priced
Stayed 1 night in Sep 2024

4/10 Poor

Anil

Disliked: Staff & service, property conditions & facilities
The facility is not to the mark as is shown on the photos. Certainly not value for money that is charged. Inconvenient size and placement of Bath fittings, safety escape routes not clearly marked, No phone in room (for inhouse communications), Limited info exchange at front desk, etc.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
Dreadful place - only stay if you have to. Only redeeming feature was that the bed seemed clean.
Stayed 1 night in Sep 2024

8/10 Good

Martin

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bathroom shower was a bad design. One rotating tap with no indication of how to use it. Lever hard to get good temperature without getting cold water first. Shower head too high on wall and cannot be moved. Should be changed for hand wand type which would be better to hold. 12092024 date.
Stayed 2 nights in Sep 2024