2/10 Terrible
Martyn
19 Aug 2024
Disliked: Cleanliness, room comfort
Tired, dated and poor service!
Extremely disappointed with the hotel and especially the room. The room was extremely tired, fittings in the bathroom broken and all metal fixings rusting and falling off (for example the grab handles by the bath, the covers we not attached showing the rusting screws and dirt underneath). Paint around the door handles all scratched the the point of bare wood underneath. Minimal toiletries supplied. We stayed for 2 nights and no fresh towels delivered and the room not made up.
I paid for the "arrival package" of a bottle of wine and box of chocolates. The items were delivered to the room after arrival... a warm bottle of white wine (even though there was a fridge full in the lobby) and a cheap bar of chocolate.
The bed was simply 2 singles pushed together with a king sheet on top, no mattress topper to make it feel like an actual queen/king so extremely uncomfortable.
As a frequent global traveller this hotel would not meet a 2 star anywhere else in the world. Extremely disappointing especially given the price!
Martyn
Stayed 2 nights in Aug 2024