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citizenM Tower of London

4.0 star property

Photo gallery for citizenM Tower of London

Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • Sky Garden
    ‪7 min walk‬
  • Tower Bridge
    ‪9 min walk‬
  • London (LCY-London City)
    ‪28 min drive‬

Room options

View all photos for King Room - Tower View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Tower View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

The Tower Hotel, London

Free WiFi
Restaurant
Gym
Breakfast available
4.1 out of 5, Very good, (6424)
The price is AU$304
for 1 room
includes taxes & fees
18 Feb - 19 Feb
The Tower Hotel, London

About the area

London

With a stay at citizenM Tower of London in London (London City Centre), you'll be steps from Tower of London and 12 minutes by foot from London Bridge. .This hotel is 1.5 mi (2.4 km) from St. Paul's Cathedral and 2.3 mi (3.7 km) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk
  • Tower Bridge - 9 min walk
  • London Bridge - 12 min walk
  • St. Paul's Cathedral - 5 min drive
  • Big Ben - 8 min drive

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

Hotel with a 24-hour business center, steps from Tower of London
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 370 guestrooms featuring iPads and flat-screen televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Enjoy a meal at canteenM or snacks in the hotel's 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 8 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CloudM

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1061 out of 1507 reviews
Rating 8 - Good. 307 out of 1507 reviews
Rating 6 - Okay. 83 out of 1507 reviews
Rating 4 - Poor. 33 out of 1507 reviews
Rating 2 - Terrible. 23 out of 1507 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Huge lobby area and clean rooms but the rooms are tiny
Stayed 3 nights in Nov 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
The surroundings are a bit dirty and few homeless people. However, it is safe.
Stayed 1 night in Nov 2024

10/10 Excellent

CAROLINE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Nathaniel

Stayed 2 nights in Oct 2024

10/10 Excellent

Donna A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for the solo traveler
CitizenM is a great choice for the solo traveler. It’s got everything you need in a compact room (very efficient use of space putting the bed against the wall/window with storage underneath). The Tower Hill London location is convenient, and the public spaces at the hotel are modern, chic and welcoming to sit in, relax, and have coffee or drinks. Feels very safe and comfortable.
Stayed 4 nights in Oct 2024

10/10 Excellent

Alan

Business traveller, Travelled with group
Liked: Amenities, property conditions & facilities
Seamless!
Stayed 2 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 1 night in Oct 2024

6/10 Okay

gillian

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff wouldn’t give me a vat invoice told me it comes from hotel.com checked that it says clearly pay at hotel hotel gives receipt. Showed that to another person he said yes of course no problem. So obviously some of the staff are not quite up to date!
Stayed 1 night in Oct 2024

10/10 Excellent

Susset

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing. Modern, clean, great breakfast and location.

10/10 Excellent

Rachel

Stayed 1 night in Oct 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Joseph

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel. Small rooms, kind of cozy
Stayed 2 nights in Oct 2024

10/10 Excellent

Wei Lun

Stayed 4 nights in Oct 2024

10/10 Excellent

Roodeline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel. Super modern and friendly staff. The check in and check out process was super easy
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Truly amazing and could not have found a better location as the tower station is just beside the hotel making it look easy to transport
Stayed 2 nights in Oct 2024

8/10 Good

Ben

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tower
Very good location to many historic places. Also convenient to a tube station. Staff was helpful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing lobby!! The 7th floor bar with beautiful views and the laid back vibe was just added bonus!! Would stay again!
Stayed 3 nights in Oct 2024

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved this very friendly and efficient hotel, conveniently located right outside Tower Hill tube station. Definitely a top pick for me when I next stay in London!
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Yvette

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is fancy hostel- not for family
Stayed 7 nights in Oct 2024

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria De Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas, Parrish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall first experience here in London from the US, would absolutely stay here again! Clean and modern hotel with great accommodations!
Stayed 1 night in Oct 2024