citizenM Tower of London

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for citizenM Tower of London

Exterior
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    2 min walk
  • Sky Garden
    7 min walk
  • The Gherkin
    8 min walk
  • London (LCY-London City)
    25 min drive

Room options

King Room - Tower View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at citizenM Tower of London in London (London City Centre), you'll be steps from Tower of London and 12 minutes by foot from London Bridge. .This hotel is 1.5 mi (2.4 km) from St. Paul's Cathedral and 2.3 mi (3.7 km) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 9 min walk - 0.8 km
  • London Bridge - 12 min walk - 1.1 km
  • St. Paul's Cathedral - 5 min drive - 2.5 km
  • Big Ben - 8 min drive - 4.2 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

Hotel with a 24-hour business center, steps from Tower of London
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 370 guestrooms featuring iPads and flat-screen televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Enjoy a meal at canteenM or snacks in the hotel's 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 8 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: GBP 20 per person
  • 1 restaurant and 2 coffee shops
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • CanteenM
  • CloudM

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Coworking spaces
  • Meeting rooms - 8

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Low-height worktop and sink
  • Low-height desk
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 43-inch flat-screen TV
  • Digital channels
  • iPad
  • iPod dock

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1027 out of 1456 reviews" "
Rating 8 - Good. 298 out of 1456 reviews" "
Rating 6 - Okay. 78 out of 1456 reviews" "
Rating 4 - Poor. 32 out of 1456 reviews" "
Rating 2 - Terrible. 21 out of 1456 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Rajesh

Liked: Cleanliness, staff & service
The room was extremely small barely enough to fit queen bed Had no furniture Had no coffee maker
Stayed 2 nights in Aug 2024

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Louie

Travelled with group
Liked: Amenities
Great location in London, staff were very courteous and hospitable. Loved our room facing the tower and the 7th floor lounge area!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jessica

Stayed 3 nights in Aug 2024

10/10 Excellent

Graeme

Stayed 1 night in Aug 2024

10/10 Excellent

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice, great breakfast
Stayed 1 night in Aug 2024

6/10 Okay

Lori

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was so hot and no fans available
Stayed 5 nights in Aug 2024

6/10 Okay

Donald

Liked: Property conditions & facilities
Disliked: Amenities
Ultra modern hotel that is very impersonal. Room was extremely small. King size bed was literally touching 3 walls. Toilet and shower are in a plexiglass enclosure. Wouldn’t recommend it to anyone that is not twenty-something and a techie. There was also mouse droppings in our bed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. The view of London Tower was exceptional
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is excellent pay at hotel not online. Lovely stay
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the bed was comfortable. We loved how comfy the bed and pillows were. The Room is small but that didn’t really matter to us since we really just slept, changed clothes and showered, it’s not like we travelled to London to just sit in a room all day hah. Only thing is we struggled to figure out how to keep the lights from turning on every time we opened the door, but this was a minor thing. Good coffee bar in the lobby/restaurant area. Drinks and views at the rooftop bar were excellent.
Stayed 5 nights in Aug 2024

8/10 Good

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back
Stayed 4 nights in Aug 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Bed had not been changed before we checked in. Hair and dirt everywhere. In fairness, the staff did a great job after we informed them, no complaints there
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
GREAT LOCATION. The location is the best, it is close to the tower bridge and London bridge. 3 train lines are right downstairs and the tour bus stops in front. Rooms are kind of small, but that seems to be most European hotels. Clean, friendly staff. Would definitely recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness
Location
Stayed 3 nights in Aug 2024

4/10 Poor

Kathy

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was convenient to tourist attractions, underground and buses. Our room was less than hoped. The TV and room and hotel info was to be found on ipad in room. Our ipad was almost dead on arrival. Thereforr we could not operate tv, tv remote would not work. Our refrigerator did not work. They were not able to fix everything but we did eventually move rooms. The gentleman who took care of this was polite and helpful. He was the only staff who was not rude. The checkin and checkout staff were not very pleadant and did not want to give me a printed receipt. The app did not work either to give me my balance. Overall we were not happy at this hotel and will never stay in a citizenM facility
Stayed 2 nights in Aug 2024

8/10 Good

izzat

Liked: Cleanliness, staff & service
Good hotel stay here on regular basis however since they updated in room application and iPad as well as changed TV the experience is more frustrating as the TV does not work well , the lag on the application on iPad is annoying and crashes or resets. The Samsung media player does not play AVI files which it use to. The remote control is functionless other than volume it does not do much else.
Stayed 2 nights in Aug 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

8/10 Good

lucille

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to get in z as nd out of bed
Stayed 3 nights in Aug 2024

10/10 Excellent

Simon

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024