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citizenM Tower of London

4.0 star property

Photo gallery for citizenM Tower of London

King Room - Tower View | City view
Exterior
Premium bedding, pillow-top beds, in-room safe, desk
Daily buffet breakfast (GBP 20 per person)
Lobby sitting area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
40 Trinity Square, London, England, EC3N 4DJ
  • Tower of London
    ‪2 min walk‬
  • London Bridge
    ‪12 min walk‬
  • St. Paul's Cathedral
    ‪5 min drive‬
  • London (LCY-London City)
    ‪28 min drive‬

Room options

View all photos for King Room - Tower View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Tower View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Tower Hotel

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.1 out of 5, Very good, (6994)
The price is AU$329
for 1 room
includes taxes & fees
21 Apr - 22 Apr
The Tower Hotel

About the area

London

With a stay at citizenM Tower of London in London (London City Centre), you'll be steps from Tower of London and 12 minutes by foot from London Bridge. .This hotel is 1.5 mi (2.4 km) from St. Paul's Cathedral and 2.3 mi (3.7 km) from Covent Garden Market.

What's nearby

  • Tower of London - 2 min walk - 0.2 km
  • Tower Bridge - 9 min walk - 0.8 km
  • London Bridge - 12 min walk - 1.1 km
  • St. Paul's Cathedral - 5 min drive - 2.5 km
  • Big Ben - 8 min drive - 4.2 km

Getting around

  • Tower Hill Station - 1 min walk
  • Fenchurch Street Station - 3 min walk
  • London City Airport (LCY) - 28 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪Tower Vaults - ‬3 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬2 min walk

About this property

citizenM Tower of London

Hotel with a 24-hour business center, steps from Tower of London
CitizenM Tower of London offers 370 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Make yourself at home in one of the 370 guestrooms featuring iPads and flat-screen televisions. Your pillowtop bed comes with premium bedding. Digital programming and iPod docking stations are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, a communal living room, and a banquet hall.
Enjoy a meal at canteenM or snacks in the hotel's 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 8 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
CanteenM - Onsite restaurant. Reservations are required.
CloudM - Onsite bar. Open daily.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: GBP 20 per person
  • 2 coffee shops/cafes
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • cloudM

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • IPad
  • IPod dock

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 29.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Late check-out fee: GBP 29.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - 81.84.09.897.B.06
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after midnight.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

citizenM Tower London Hotel
citizenM Tower London
citizenM Tower of London Hotel
citizenM Tower of London London
citizenM Tower of London Hotel London
Citizenm Tower Of London Hotel England

citizenM Tower of London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1103 out of 1566 reviews
Rating 8 - Good. 316 out of 1566 reviews
Rating 6 - Okay. 89 out of 1566 reviews
Rating 4 - Poor. 35 out of 1566 reviews
Rating 2 - Terrible. 23 out of 1566 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Joseph

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not the best. Rooms are dirty and free water is also filthy. Rooms designed cutesy and tech forward but with a lack of common sense. I.e shower build and the sink outside the bath
Stayed 3 nights in Jan 2025

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, very helpful and always available. I liked the location and hotel vibe.
Stayed 1 night in Jan 2025

10/10 Excellent

Cayla

Stayed 3 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
London
The reception was slightly helpful upon check in. I think he was knew in this position due to someone watching over him. The check in experience was average. The hotel overbooked their premium rooms, so they downgraded my room without saying anything to me. When I saw the room I was given and questioned it, they said sorry, it’s all we have. They did move me to a different room, they said the view was okay, but failed to mention this room came with the steady rumble of the underground… The hotel offered a 20% refund, but this issue is still to be resolved. After a semi sleepless night in a room I felt obligated to take because of their overbooking error, I can’t say I would return here. It was clean, they did offer food pick up at the bar all night, and it was conveniently located near the underground.
Stayed 1 night in Jan 2025

8/10 Good

Jenna

Liked: Staff & service, property conditions & facilities
Very convenient for my travels - only problem was a mysterious stain on my pillow when I arrive and the pillow was not changed out during cleanings
Stayed 7 nights in Dec 2024

10/10 Excellent

Katharine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and helpful. The location couldn’t be beat — out the door and you’re at the tube!
Stayed 5 nights in Dec 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Frank Costa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place !!!
Stayed 2 nights in Dec 2024

10/10 Excellent

Vladimir

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, surprisingly quiet
Stayed 4 nights in Dec 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Samia, Regina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Akshay Kumar

Travelled with family
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeremy

Stayed 1 night in Dec 2024

10/10 Excellent

izzat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Always great to stay here, great rooms and property is in an amazing location. Great rooftop bar too.
Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2024

10/10 Excellent

Meagan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is THE ONLY place my family and I will stay in London going forward. We had the best view in London (The Tower of London) the most comfortable bed, the hotel is right next to the tube but what really makes it worth while is the staff. From surprise birthday balloons when we arrived to the nicest man who helped us at 5:30am. This staff actually cares about your experience. And that matters. 10/10!
Stayed 3 nights in Dec 2024

10/10 Excellent

Colin, LITTLETON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really cool. It was very small, but really cool. The location is excellent adjacent to the Tower of London, which is the view we had. Great lobby bar for the end of the night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Mariam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a disgusting accomodation and a complete waste of money. Not worth it. Staff are horrible, cleanliness is atrocious, and just a complete waste of money.
Stayed 3 nights in Dec 2024

8/10 Good

Kathy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was great for us, loved the coffee we could get downstairs. Staff were fabulous.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2024