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Conrad London St. James

5.0 star property

Photo gallery for Conrad London St. James

2 bars/lounges, gastropub
Lunch and dinner served, British cuisine
King Superior room
Lunch and dinner served, British cuisine
One Bedroom Suite | Living area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Bar
  • Room service

Explore the area

Map
22-28 Broadway, London, England, SW1H 0BH
  • Westminster Abbey
    ‪4 min walk‬
  • Big Ben
    ‪8 min walk‬
  • Buckingham Palace
    ‪10 min walk‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Twin Superior Room

Twin Superior Room

Twin Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Superior room

King Superior room

King Superior room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Room With Lounge Access

King Executive Room With Lounge Access

King Executive Room With Lounge Access

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Deluxe Room

Twin Deluxe Room

Twin Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Deluxe Room

King Deluxe Room

King Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Superior Accessible room

King Superior Accessible room

King Superior Accessible room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite

One Bedroom Deluxe Suite

One Bedroom Deluxe Suite

  • 58 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite

One Bedroom Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room

Family Room

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access

King Executive Accessible With Lounge Access

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Duplex Suite

One Bedroom Duplex Suite

One Bedroom Duplex Suite

  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Accessible Superior Room

Twin Accessible Superior Room

Twin Accessible Superior Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Conrad Suite

Conrad Suite | Living area

Conrad Suite

  • 123 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Suite

Premium bedding, Select Comfort beds, free minibar items, in-room safe

Two Bedroom Suite

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Family Connecting Room

Family Connecting Room

Family Connecting Room

  • 54 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access

Twin Executive Room With Lounge Access

  • 36 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

London

Conrad London St. James is in the heart of London, within a 5-minute walk of St. James Park and Westminster Abbey. .This luxury hotel is 0.4 mi (0.7 km) from Big Ben and 0.5 mi (0.8 km) from Houses of Parliament.

What's nearby

  • St. James Park - 3 min walk - 0.3 km
  • Westminster Abbey - 4 min walk - 0.4 km
  • Houses of Parliament - 6 min walk - 0.6 km
  • Big Ben - 8 min walk - 0.7 km
  • Buckingham Palace - 10 min walk - 0.9 km

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 11 min walk
  • Heathrow Airport (LHR) - 43 min drive

Restaurants

  • ‪The Albert - ‬4 min walk
  • ‪The Old Star - ‬1 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Westminster Arms - ‬4 min walk
  • ‪Blue Boar - ‬1 min walk

About this property

Conrad London St. James

Luxury hotel with bars and a 24-hour fitness center
Conrad London St. James offers 256 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include espresso makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 256 individually furnished guestrooms, featuring minibars (stocked with some free items) and espresso makers. Your Select Comfort bed comes with premium bedding. Wired and wireless internet access is complimentary, while 42-inch flat-screen televisions with digital programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services. This Art Deco hotel also features wedding services, a fireplace in the lobby, and a banquet hall.
For lunch or dinner, stop by The Pem Restaurant, a restaurant that specializes in British cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in London? This hotel has 6189 square feet (575 square meters) of space consisting of a conference center and 8 meeting rooms. A train station pick-up service is available for a surcharge.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Pem Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Blue Boar Pub - This gastropub specializes in British cuisine and serves lunch and dinner. A children's menu is available. Open daily.
The Hedgerow Bar - This bar specializes in British cuisine and serves light fare only. Open select days.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Croatian, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hindi, Hungarian, Italian, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (6,189 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in stairways (97 centimetre high)
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 75 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 747 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 50 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

LAWRENCE

Stayed 3 nights in Nov 2024

10/10 Excellent

Michael, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a terrific hotel. great service, friendly, nicely decorated and relatively updated. Elegant rooms. Across street from St. James Underground station and 5' walk to Westminister Abbey and 1.5 blocks from St. James park. Only negative is Wifi went out on our floor for two days. Offered to put us on another floor but didn't want the hassle of packing and unpacking. They allowed access to business lounge for one night in compensation and took a bit off one nights bill. Wish they offered similar rates on their hotel website to the much better rate I got on Expedia, as I prefer to always book directly. Would definitely stay here again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alfonso, San Tan Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to all of the attractions. St James part was a 5min walk and Buckingham Palace was 7min. Westminster Abby was 7min and parliament square was 10min. Staff was amazing. Can’t say enough good things about Dominika. She made us feel welcomed and very comfortable.
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good for the price and near Buckingham Palace and the Houses of Parliament. Also very near an underground stop.
Stayed 6 nights in Nov 2024

10/10 Excellent

Alexander

Stayed 2 nights in Nov 2024

10/10 Excellent

Sylvia-Lucrecia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Julie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at Conrad were wonderful. In particular, the guest services manager, Maria, made our daughter’s entire trip special with her kindness. From the moment we arrived after a long flight, the Conrad made our family feel at home. We will certainly be back in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel oozes quality both in all facilities and service. First class.
Stayed 1 night in Nov 2024

10/10 Excellent

Louis, Hingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities
Central location, but very safe and comfortable. Service was excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was generally outstanding. The room was spacious and well appointed. Easy access to St James Park Underground Tube/Subway station which was literally across the road. Victoria Railway Station (hub for Gatwick express trains from Gatwick airport) was a 15 min walk away. Very good breakfast - high end. In house pub - also high end. In house fine dining restaurant. Will stay there again for sure
Stayed 7 nights in Nov 2024

10/10 Excellent

KEITH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic Hotel. Staff on arrival first class and very helpfull Room was again first. A perfect stay will stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Stayed 4 nights in Oct 2024

10/10 Excellent

Anne

Stayed 1 night in Nov 2024

10/10 Excellent

Enass

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Loved my stay at the Conrad, room location safe and close to Big Ben London Eye and hop on hop of just at the corner of the hotel I will stay again
Stayed 4 nights in Oct 2024

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive suite room was great -- with lounge access --which was great . We did eat in the Blue Boar pub which is part of the same group --food was excellent but food service in the pub was poor . Service in the hotel and lounge was excellent however .
Stayed 1 night in Oct 2024

4/10 Poor

Lord James

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Total Chaos.
It started the day before my trip they couldn’t find my reservation. Eventually they found it. I then asked to check in early by 2 hours. They then said I would have to pay for an additional full night. I paid it. When I got to the hotel again they couldn’t find my reservation. They then had ne checking out on the same day. The administration is in total disarray. They then had a system fault that lost all the keys. Chaos. Never again.
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hostess was quite awesome!
Stayed 1 night in Oct 2024

2/10 Terrible

INC

Stayed 4 nights in Oct 2024

10/10 Excellent

Benjamin

Perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat the location to Buckingham and Westminster Abbey. All others easily accessible by the London Tube. Plan a bit more time for Ubers in this area as there is congestion.
Stayed 4 nights in Sep 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and beautiful property!
Stayed 2 nights in Sep 2024