Hotel is good, maybe not quiete 5* as no more luxurious than many othwr 3 and 4 * weve stayed in, no walk in shower for exa.ple just a bog standsrd bath and over shower.but staff were brilliant and friendly and inside is v clean. Only issue we had was room we had was round back and through the night what seemed like trolleys gor waste or somthing was being moved the while length of the back alley, wwe were 4th floor with window closed but it was loud enough to wake u up. Bins got emptied to at 6am on the sunday and again woke us up. Room was v hot to even with the ac unit set to 16c it seemed to make no differnce. For price we paid over 350 for 1 night with no breakfast id expect a little more luxury and double glazing at least. Plus side staff were friendly, looked after our bags no problem at all and spa was ok, had a great sweedish massage treatment, but let down by no wjere to put your clothes aafter so u end up awkwardly carrying them, and the area to go sit and chill after were just 4 bean bags on the floor in a cramped area with a tiny pool and small sauna. Summary, id stay agin if i could get a room round the front and if i could it cheaper, below 300 or the price we paid including breakfast as that would of been another £50 on top which is to steep when ur surrounded by other options.