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Gem Fitzrovia Hotel

4.0 star property

Photo gallery for Gem Fitzrovia Hotel

Triple Room
Superior Twin Room | Bathroom
Bar (on property)
Bar (on property)
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
20-28 Bolsover Street, London, England, W1W 5NB
  • Oxford Circus
    ‪10 min walk‬
  • Oxford Street
    ‪14 min walk‬
  • Russell Square
    ‪18 min walk‬
  • London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

View from room

Executive Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Lobby

Radisson Blu Hotel, London Euston Square (formerly Grafton)

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1605)
The price is AU$358
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Radisson Blu Hotel, London Euston Square (formerly Grafton)

About the area

London

Located in London (London City Centre), Gem Fitzrovia Hotel is within a 5-minute drive of Oxford Circus and The British Museum. .This family-friendly hotel is 1.5 mi (2.4 km) from Piccadilly Circus and 1.7 mi (2.7 km) from Hyde Park.

What's nearby

  • The British Museum - 3 min drive
  • Piccadilly Circus - 5 min drive
  • Hyde Park - 5 min drive
  • Buckingham Palace - 7 min drive
  • London Eye - 9 min drive

Getting around

  • Great Portland Street Underground Station - 3 min walk
  • London Euston Station - 15 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • ‪Caravan Fitzrovia - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪The Albany - ‬3 min walk
  • ‪The Junction - ‬2 min walk

About this property

Gem Fitzrovia Hotel

Family-friendly London hotel in London City Centre with a 24-hour front desk
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by XX-XXVIII Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in London? This hotel has 139 square feet (13 square meters) of space consisting of conference space and 3 meeting rooms.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
XX-XXVIII Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–10:30 AM on weekends: GBP 19.50-24.50 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (139 square feet)
  • Meeting rooms - 3

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Gem Fitzrovia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 1002 reviews
Rating 8 - Good. 348 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Virginia Sanchez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean, and extremely well located. I'd definitely stay here again. The only non positive issues were that the bathroom had a weird smell coming in from the pipes (nothing unbearable) and that I would have loved to get some help carrying my luggage up the main entrance's stairs.
Stayed 4 nights in Nov 2024

4/10 Poor

Gustavo Ignacio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Left the place as soon as I checked in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Great Location
Had a really lovely stay, everyone was so friendly and welcoming, nothing was any bother. Breakfast choices were good. Location was great for access to Oxford Street and Soho areas. Would stay again.
Stayed 3 nights in Nov 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round good pleasant staff & facilities close to shops & underground 🤔
Stayed 3 nights in Nov 2024

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Matthew

Stayed 2 nights in Nov 2024

8/10 Good

Andrea

Stayed 2 nights in Nov 2024

6/10 Okay

ANJUM

Liked: Cleanliness, staff & service
Room was so small that I have never seen a smaller hotel room ever.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yetkin

Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfortable nice. Friendly personnell. Very good location.
Stayed 5 nights in Nov 2024

10/10 Excellent

Giles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Riikka

Stayed 3 nights in Nov 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kealy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely, quirky hotel.
Lovely boutique hotel in a great location for restaurants and access to central London. Lovely breakfast in a clean and relaxed dining area with very staff attentive. Lovely clean room with spacious bathroom.
Stayed 1 night in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delightful Stay in Great Location
Hotel is very nice, and in a very good location. There was confusion about money off voucher at bar and inclusion of breakfast in booking, but resolved quickly and staff very apologetic. Menu on hotel website, accessed via qr code link in info folder in room was out of date. Dishes and prices had changed.
Stayed 1 night in Oct 2024

4/10 Poor

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointed that bar shut at around 12, whilst it should have been 24 hours! Also just one person covering the whole hotel overnight is not ideal, so no bar open no room service! Appreciate that sickness etc can happen however should be some contingency there! But otherwise a pleasant stay and good location. I stayed on the 26th of October 2024 - The employee who worked overnight that day deserves a medal and could you please apologise to him as took out my frustration on him for bar not being open, if that issue can be resolved will stay again, many thanks Stuart
Stayed 1 night in Oct 2024

4/10 Poor

Jack

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Liked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal for London break
Lovely classic decor, tasty breakfast, all staff were very pleasant as well as efficient. Hotel is within easy access to underground. Will come again
Stayed 3 nights in Oct 2024

8/10 Good

Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed size was small and so, it was a bit uncomfortable in sleeping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Ben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel at convenient location
Nice hotel within walking distance from many places. Rooms were clean. Breakfast was very good.
Stayed 2 nights in Oct 2024