Gem Fitzrovia Hotel

4.0 star property

Photo gallery for Gem Fitzrovia Hotel

Triple Room
Superior Twin Room | Bathroom
Front of property
Bar (on property)
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
20-28 Bolsover Street, London, England, W1W 5NB
  • The British Museum
    ‪3 min drive‬
  • Piccadilly Circus
    ‪5 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪51 min drive‬

Room options

Superior Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Superior Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

Superior Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

Executive Twin Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About the area

London

Located in London (London City Centre), Gem Fitzrovia Hotel is within a 5-minute drive of Oxford Circus and The British Museum. .This family-friendly hotel is 1.5 mi (2.4 km) from Piccadilly Circus and 1.7 mi (2.7 km) from Hyde Park.

What's nearby

  • The British Museum - 3 min drive - 1.8 km
  • Piccadilly Circus - 5 min drive - 2.4 km
  • Hyde Park - 5 min drive - 2.7 km
  • Big Ben - 7 min drive - 3.4 km
  • Buckingham Palace - 7 min drive - 3.6 km

Getting around

  • Great Portland Street Underground Station - 3 min walk
  • London Euston Station - 15 min walk
  • Heathrow Airport (LHR) - 51 min drive

Restaurants

  • ‪Caravan Fitzrovia - ‬2 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪The Albany - ‬3 min walk
  • ‪The Junction - ‬2 min walk

About this property

Gem Fitzrovia Hotel

Family-friendly hotel with a 24-hour front desk and a coffee shop
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 86 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and babysitting (surcharge).
For lunch or dinner, stop by XX-XXVIII Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in London? This hotel has 139 square feet (13 square meters) of space consisting of conference space and 3 meeting rooms.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
XX-XXVIII Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • Highchair
  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 139 square feet of conference space
  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Gem Fitzrovia Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 470 out of 1003 reviews
Rating 8 - Good. 350 out of 1003 reviews
Rating 6 - Okay. 102 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Duncan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tired
Chose the hotel because of it’s location and price due to an offer. Felt the hotel was a little tired and our room was on the lower ground floor which interestingly meant we heard the tube going by.
Stayed 1 night in Dec 2024

4/10 Poor

Michelle

Stayed 9 nights in Dec 2024

10/10 Excellent

siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Travelled with partner
Liked: Cleanliness
Great location, just off the busy streets. Reception and service friendly and helpful - Lovely hotel, clean spacious room although surprised no complementary bottle(s) of water ? Breakfast was excellent with more than enough choice. Overall a comfortable pleasant stay and would certainly stay again and recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Abigail Amanda

The staff were kind and helpful
Stayed 6 nights in Dec 2024

10/10 Excellent

Amandeep

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Kate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and great amenities! Right by the tube stop and many restaurants around.
Stayed 3 nights in Nov 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice stay at this hotel, perfect location for Oxford Street shopping / Christmas lights, theatre and restaurants.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the Rough
Really nice quaint hotel. Very clean, and while it has a classic look overall, is fairly modern and fresh. Stayed there twice now for business and both times were great. Very quiet hotel and really get some great sleep.
Stayed 3 nights in Nov 2024

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Nice enough
The views from our windows were awful. Reception were lovely and polite. Breakfast could have been better.
Stayed 2 nights in Nov 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay here. Excellent hotel. Will be back.
Stayed 2 nights in Nov 2024

10/10 Excellent

S

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night stay
A little bit out of the way but easy access to the underground station at Great Portland Street. Very good selection of breakfast items
Stayed 1 night in Nov 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Virginia Sanchez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable, clean, and extremely well located. I'd definitely stay here again. The only non positive issues were that the bathroom had a weird smell coming in from the pipes (nothing unbearable) and that I would have loved to get some help carrying my luggage up the main entrance's stairs.
Stayed 4 nights in Nov 2024

4/10 Poor

Gustavo Ignacio

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Left the place as soon as I checked in.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay, Great Location
Had a really lovely stay, everyone was so friendly and welcoming, nothing was any bother. Breakfast choices were good. Location was great for access to Oxford Street and Soho areas. Would stay again.
Stayed 3 nights in Nov 2024

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round good pleasant staff & facilities close to shops & underground 🤔
Stayed 3 nights in Nov 2024

10/10 Excellent

Ola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024