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The Cumberland, London

4.5 star property

Photo gallery for The Cumberland, London

Exterior
Family Room
Family Room
Cafe
Cafe

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
1 Great Cumberland Place, London, England, W1H 7DL
  • Hyde Park
    ‪4 min walk‬
  • Buckingham Palace
    ‪4 min drive‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

Executive King Room (With Executive Club Lounge Access)

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

Studio Suite (With Executive Club Lounge Access)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

Executive Twin Room (With Executive Club Lounge Access)

  • 16 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Park View Room

Park View Room

Park View Room

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double Room (With Executive Club Lounge Access)

Premium bedding, in-room safe, desk, laptop workspace

Executive Double Room (With Executive Club Lounge Access)

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Accessible Double

Classic Accessible Double

Classic Accessible Double

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Star Suite (With Executive Club Lounge Access)

Star Suite (With Executive Club Lounge Access) | Living area

Star Suite (With Executive Club Lounge Access)

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin

Deluxe Twin

Deluxe Twin

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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  • Restaurant
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4.0 out of 5, Very good, (1231)
The price is AU$448
for 1 room
includes taxes & fees
8 Apr - 9 Apr
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About the area

London

With a stay at The Cumberland, London, you'll be centrally located in London, steps from Frameless Immersive Art Experience and within a 5-minute walk of Hyde Park. .This hotel is 1.8 mi (2.8 km) from Buckingham Palace and 1.8 mi (3 km) from Piccadilly Circus.

What's nearby

  • Hyde Park - 4 min walk - 0.3 km
  • Buckingham Palace - 4 min drive - 2.9 km
  • Piccadilly Circus - 5 min drive - 3.0 km
  • Trafalgar Square - 6 min drive - 3.3 km
  • Big Ben - 6 min drive - 3.4 km

Getting around

  • Marble Arch Underground Station - 1 min walk
  • Marylebone Station - 15 min walk
  • London City Airport (LCY) - 46 min drive

Restaurants

  • ‪Pret a Manger - ‬1 min walk
  • ‪Pizza Hut - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk
  • ‪The Sportsman Casino - ‬2 min walk
  • ‪Al Balad - ‬3 min walk

About this property

The Cumberland, London

Art Deco hotel with a 24-hour front desk and a coffee shop
The Cumberland, London offers 900 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature premium bedding. 40-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 900 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with British cuisine at SOUND Cafe, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:30 AM to 11:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in London? This hotel has 4306 square feet (400 square meters) of space consisting of conference space and 17 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:30 AM and 11:30 AM.
SOUND Cafe - This restaurant specializes in British cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar - This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee - This lobby lounge specializes in British cuisine and serves light fare only. Open daily.

Languages

Arabic, Croatian, Dutch, English, Filipino, French, German, Greek, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (GBP 60 per day); reservations required
  • 24-hour return airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:30 AM on weekends; GBP 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Costa Coffee
  • SOUND Cafe
  • SOUND Sports Bar

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 4,306 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Grab bar near toilet (61 centimetre high)
  • Handrails in stairways (90 centimetre high)
  • Lift (100 centimetre wide door)
  • Raised toilet seat (61 centimetre high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Free bottled water
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Airport shuttle fee: GBP 130 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: GBP 60 per day(1312 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London

The Cumberland, London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 876 reviews
Rating 8 - Good. 222 out of 876 reviews
Rating 6 - Okay. 94 out of 876 reviews
Rating 4 - Poor. 30 out of 876 reviews
Rating 2 - Terrible. 34 out of 876 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

A.hameed

Liked: Cleanliness, staff & service, property conditions & facilities
Near to every things , especially shopping area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Marcus, Belfast

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel, room, facilities, decor, staff and location were all fantastic for us. The only issue was a bad stink from drains that seemed to come and go in the bathroom and hallway outside the room but would not put me off staying here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ahmed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, hotel staff very accommodating and great location for Christmas shopping
Stayed 1 night in Dec 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We originally had stayed at a Marriott and decided to check out after a night and book here. This hotel is clean, friendly staff. Delicious breakfast and over all a better experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, great room and facilities. Highly recommend this hotel and will certainly be staying there again
Stayed 1 night in Dec 2024

8/10 Good

yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel. Great value London hotel.
This is my second stay at this fantastic hotel. Great value for a London hotel and just love it here. Facilities and staff are amazing. Cannot wait to book another trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Fatemah

Stayed 1 night in Dec 2024

8/10 Good

Alon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Fayz

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
So far it nice place
Stayed 3 nights in Nov 2024

6/10 Okay

Joanne

Stayed 1 night in Dec 2024

10/10 Excellent

Frances

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t wait to stay there again!
It was fantastic! The staff was incredible! The room was wonderful! They gave us an upgrade! The breakfast best ever! Great great location!
Stayed 3 nights in Dec 2024

6/10 Okay

Kirsty

Travelled with group
Our stay was spoiled by the fact that we could not check into one of our rooms until just before 5. We had afternoon tea booked at the ritz at 5.30 so this made it really difficult to get ready in 1 room for 5 ladies trying to get ready for this pre booked event to celebrate birthdays which had been booked since Feb 2024
Stayed 1 night in Dec 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Bader

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect
Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lost phone charger
Stayed 2 nights in Dec 2024

10/10 Excellent

David, Oak Brook

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location especially for passington station to get from central london to Heathrow
Stayed 1 night in Nov 2024

6/10 Okay

Chuck

Travelled with group
Liked: Property conditions & facilities
Nice enough hotel, bar area fun but crazy expensive (£38 for two whisky sour). Reception are very polite but slow to respond to request (missing remote). Free mini bar was a nice touch but problem with drain and annoying whistling noise in the room all night was not great
Stayed 1 night in Dec 2024

8/10 Good

Bjargey, Seltjarnarnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really liked the hotel, great location. The only problem we were downgraded, cut a price cut and breakfast which was nice and were told we would get the room we booked the next day, well that took to almost to 4-5 pm to get the room after we were told it was ready at about 1 pm, my husband never gets angry but this really pissed him off after waiting almost an hour after hearing from the reception after being told they would call right back, so Saturday afternoon was not good for my husband that waited and waited for service from reception.
Stayed 2 nights in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

ZUHAIR

Stayed 2 nights in Nov 2024

10/10 Excellent

YIHUA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024