6/10 Okay
Mike
Travelled with partner
13 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is in a good location within walking distance of main line rail and underground stations as well as several museums. Staff were friendly and check in was very straightforward. Our room was a reasonable size and the bed was clean and quite comfortable. However, the en-suite was very small and accessed by a very high step which caused some problems. The shower head support was broken meaning that you had to hold the shower. The paintwork in the room was very shabby, faded and marked and there was a significant amount of dust behind the bed side tables and along some of the skirting boards and on the carpet in the corners. Wires and other lumps and bumps could be felt under the carpet. The TV screen and remote control were covered in sticky marks. Breakfast consisted of DIY tea/coffee, apple juice, cheap cereal and even cheaper bread for DIY toast. Other than that it was lovely!
Mike
Stayed 1 night in Sep 2024