Hilton London Metropole

Property class: 4

Photo gallery for Hilton London Metropole

Coffee shop
King Deluxe Room, London View
Meeting facility
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
225 Edgware Road, London, England, W2 1JU
  • Place, Hyde Park
    ‪11 min walk‬
  • Place, Regent's Park
    ‪15 min walk‬
  • Place, Madame Tussauds Wax Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Queen Beds

7.2 out of 10
Good
(90 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Family Quadruple Room

7.4 out of 10
Good
(43 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Double Room, 1 Queen Bed

7.8 out of 10
Good
(40 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Superior Room

  • Sleeps 2

King Guest Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

King Deluxe Room, High Floor

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Superior Two Double Bed Room With Sofabed

  • Sleeps 5

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Family Room, 2 King Beds, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, London View

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With London View

  • Sleeps 2

Twin and King Connecting Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 3

King One Bedroom Suite

  • Sleeps 2

King Guest Room With Parking

  • Sleeps 2

Superior Room With Two Double Beds

  • Sleeps 4

Renovated Twin Room

  • Sleeps 2

City View Renovated Deluxe King Room

  • Sleeps 2

Penthouse Suite

  • Sleeps 8

4 Queen Bed Family Connecting Room

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 6

Connecting King And Twin Room

  • Sleeps 4

Superior Room With Two Queen Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

Interior View King Executive Room

  • Sleeps 2

Two King Beds Guestrooms Interconnecting

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

Two Queen Beds Family Room with Sofabed

  • Sleeps 1

King Bed Studio Suite

  • Sleeps 2

Octagon Suite

  • Sleeps 4

Standard Twin Room

8.4 out of 10
Very good
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 King Bed

8.0 out of 10
Very good
(36 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, Club lounge access

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Centrally located in London, Hilton London Metropole is within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum. .This hotel is 1.3 mi (2.1 km) from Regent's Park and 2.4 mi (3.8 km) from The British Museum.

What's nearby

  • Hyde Park - 11 min walk - 0.9 km
  • Kensington Gardens - 12 min walk - 1.0 km
  • Marble Arch - 14 min walk - 1.2 km
  • Regent's Park - 15 min walk - 1.3 km
  • Madame Tussauds Wax Museum - 16 min walk - 1.4 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk
  • ‪Bow Bar - ‬1 min walk
  • ‪Fatoush - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk

About this property

Hilton London Metropole

Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1100 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite at Bow Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 5 and younger eat free breakfast.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 44110 square feet (4098 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Children aged 5 and younger eat free breakfast.
Bow Bar - Onsite cocktail bar.
Tyburn Kitchen - Onsite brasserie. Open daily.
Tyburn Kitchen Bar - Onsite bar. Open daily.
Tyburn Market - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 42 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12.25 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for GBP 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.25 for children
  • Self parking fee: GBP 42 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 636 out of 1506 reviews
Rating 8 - Good. 465 out of 1506 reviews
Rating 6 - Okay. 222 out of 1506 reviews
Rating 4 - Poor. 102 out of 1506 reviews
Rating 2 - Terrible. 81 out of 1506 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
My room was freezing cold. Outside would have been warmer, which is saying something for London in January. After leaving my bag there following my initial check-in, I returned late at night and it was so cold that if I had slept there I would surely have gotten sick. I was unable to raise the temperature and, after too long a wait (which was somewhat understandable given the late hour), maintenance was unable to fix it and I had to change room. And, of course, I was woken at 8:45am by housekeeping banging on the door because I hadn't left the Privacy sign outside the new room. All of my interactions with staff were friendly and I have no issues with any individual but no-one should ever have been put in that room.
Stayed 1 night in Jan 2026

8/10 Good

Hassan

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The heating system is not working and we had to call the maintenance man to fix it and he couldn’t then they offered me a portable heater which helped a little bit to worm the room.
Stayed 9 nights in Jan 2026

8/10 Good

Samantha

Travelled with family
Liked: Staff & service, amenities
We thought the hotel was great in the lobby and restaurant and all the staff seemed lovely. Food had a wide variety and was delicious. Our room was tired and dusty, carpets were marked and wardrobe had damage near the tea station. Rubbish and food bits under the bed and had to ask for sofa bed bedding, as none was in the room, this took quite a while for it to arrive. The bathroom was letting off a dirty drain smell and we had to keep the door shut!
Stayed 2 nights in Jan 2026

4/10 Poor

James

Stayed 3 nights in Dec 2025

4/10 Poor

Joseph

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service
Got a Hilton hotel - my expectations were high. But this was a very ordinary stay. I was ignored by three different team members at check-in meaning I waited over 20 minutes.
Stayed 1 night in Jan 2026

10/10 Excellent

Sherilyn

Stayed 3 nights in Jan 2026

6/10 Okay

Aswin

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The toilet door handle was broken, the carpet was worn and damaged, and the room felt generally untidy and unclean. Overall, the condition of the hotel did not reflect a four star standard at all, especially given the price of nearly two hundred pound per night. Check in was also disappointing. The receptionist was not welcoming and came across as rude, which made the experience even worse. Based on this stay, I would not choose to stay here again.
Stayed 1 night in Jan 2026

2/10 Terrible

Ezazur

Stayed 1 night in Jan 2026

6/10 Okay

ABDULAZIZ

Travelled with family
Liked: Staff & service
وجود رائحة مزعجه قليلا من الحمامات ، وكذلك عدم تجهيز الغرف بكامل المستلزمات الشخصيه
Stayed 6 nights in Dec 2025

2/10 Terrible

Leveshen

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Yes,was not cleaned,checked,multiple items from previous guests found,waited,more than 12 hours,for housekeeping ,who did not arrive,dispite multiple calls,and promises to come,manager was called,stated was busy,very disappointed with stay
Stayed 4 nights in Jan 2026

4/10 Poor

Peter

Travelled with family
Liked: Amenities
Disliked: Cleanliness
Room was very run down. Food left under the bed, loose taps plumbed in the wrong way in the bathroom.
Stayed 2 nights in Dec 2025

8/10 Good

Adriana

Travelled with family
Liked: Cleanliness, staff & service, amenities
They need to remodel the bathroom
Stayed 3 nights in Sep 2025

10/10 Excellent

Nader

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and good location will come back again !!!
Stayed 12 nights in Dec 2025

10/10 Excellent

Christopher

Stayed 1 night in Dec 2025

2/10 Terrible

Adel

Stayed 4 nights in Dec 2025

8/10 Good

Craig

Stayed 4 nights in Dec 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Perfecto todo
Stayed 4 nights in Dec 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very accommodating and friendly.
Stayed 7 nights in Dec 2025

10/10 Excellent

Pablo

Stayed 1 night in Dec 2025

10/10 Excellent

Mathew

Stayed 2 nights in Dec 2025

8/10 Good

MD NASIR

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
good for family
Stayed 6 nights in Dec 2025

10/10 Excellent

Muhammad

Stayed 1 night in Dec 2025

10/10 Excellent

Mandeep

Travelled with family
Liked: Cleanliness, property conditions & facilities
Everything is perfect
Stayed 1 night in Dec 2025

4/10 Poor

Barnaby

Stayed 1 night in Dec 2025

4/10 Poor

Keiri

Liked: Cleanliness, property conditions & facilities
The stuff support was very bad.
Stayed 5 nights in Dec 2025