Hilton London Metropole

4.0 star property

Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Meeting facility
Lobby
Executive Suite, 1 King Bed | Living area
Standard Twin Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available

Explore the area

View map
225 Edgware Road, London, England, W2 1JU
  • Place, Hyde Park
    ‪11 min walk‬
  • Place, Buckingham Palace
    ‪6 min drive‬
  • Place, Piccadilly Circus
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Queen Beds

7.2 out of 10
Good
(76 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Quadruple Room

7.2 out of 10
Good
(40 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Double Room, 1 Queen Bed

7.6 out of 10
Good
(36 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

King Superior Room

  • Sleeps 2

King Guest Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

King Deluxe Room, High Floor

8.2 out of 10
Very good
(12 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Superior Two Double Bed Room With Sofabed

  • Sleeps 5

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Family Room, 2 King Beds, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, London View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With London View

  • Sleeps 2

Twin and King Connecting Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 3

King One Bedroom Suite

  • Sleeps 2

King Guest Room With Parking

  • Sleeps 2

Refurbished Executive King Room With Interior View

  • Sleeps 2

Superior Room With Two Double Beds

  • Sleeps 4

Renovated Twin Room

  • Sleeps 2

City View Renovated Deluxe King Room

  • Sleeps 2

Penthouse Suite

  • Sleeps 8

4 Queen Bed Family Connecting Room

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 6

Connecting King And Twin Room

  • Sleeps 4

Superior Room With Two Queen Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

Interior View King Executive Room

  • Sleeps 2

Two King Beds Guestrooms Interconnecting

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

King Bed Studio Suite

  • Sleeps 2

Octagon Suite

  • Sleeps 4

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(32 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, Club lounge access

9.4 out of 10
Exceptional
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Centrally located in London, Hilton London Metropole is within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum. .This hotel is 1.3 mi (2.1 km) from Regent's Park and 2.4 mi (3.8 km) from The British Museum.

What's nearby

  • Hyde Park - 11 min walk - 0.9 km
  • Buckingham Palace - 6 min drive - 2.8 km
  • The British Museum - 6 min drive - 3.0 km
  • Piccadilly Circus - 6 min drive - 3.0 km
  • Trafalgar Square - 7 min drive - 3.4 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Fatoush - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪The Green Man - ‬2 min walk
  • ‪Starbucks - ‬1 min walk

About this property

Hilton London Metropole

Hotel with 2 restaurants, near Hyde Park
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1100 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite at Bow Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 44110 square feet (4098 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Bow Bar - Onsite cocktail bar.
Tyburn Kitchen - Onsite brasserie. Open daily.
Tyburn Kitchen Bar - Onsite bar. Open daily.
Tyburn Market - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.00 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Reviews

Hilton London Metropole Reviews

8.0

Very good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 578 out of 1395 reviews
Rating 8 - Good. 435 out of 1395 reviews
Rating 6 - Okay. 212 out of 1395 reviews
Rating 4 - Poor. 99 out of 1395 reviews
Rating 2 - Terrible. 71 out of 1395 reviews

Reviews

4/10 Poor

Jamey

Stayed 5 nights in Jul 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities
Location and breakfast
Stayed 5 nights in Jul 2025

8/10 Good

Shirly

Travelled with family
Liked: Cleanliness, staff & service
We booked a family room, but it was smaller and less specious than expected so we were disappointed about the room, however breakfast was wonderful and the staff was very friendly and helpful.
Stayed 4 nights in Jun 2025

4/10 Poor

Viswanath

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Check-in process was unprofessional. Room was unprepared for occupancy. The quality of the room was out-dated. Overall, not Hilton quality.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at Hilton many times before and stayed at the very same location before as well however this time I had a very unpleasant stay. While booking for a room, there was no mention about different type of rooms or different towers. So when I was given a room at west tower I was shocked to see the condition of the room. When requested to change the tower staff was very unwelcoming to move us to another tower. Moreover, the overall service has gone down and not up-to Hilton standards.
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Dated and tired hotel rooms

Hotel looked quite nice, sadly the room lets it down. AC didnt work, and engineer never came to fix it (on hotest day of the year!). Shower curtain missing, and light bulbs gone in a couple of lights. Location of hotel is pretty good.
Stayed 1 night in Jul 2025

2/10 Terrible

Sharon

Disliked: Property conditions & facilities

Terrible bed

Terrible, uncomfortable, dirty bed!
Stayed 1 night in Jul 2025

6/10 Okay

christakis

i arrived very late very tired and i was disappointment for 3 reasons. first the shower soap box was empty, second sugar was split on the trey and not clean, third the saved box was not working.
Stayed 4 nights in Jun 2025

2/10 Terrible

Rameen

Disliked: Cleanliness, staff & service
Possibly the worst £650 I’ve ever spent on a one night stay. My privacy was violated by the cleaning team members. My checkout time was noon 12. I went for breakfast and came back at 11:30 to all my luggage opened on the table scattered!!! I called security and management. Who were the worst! All the had to say to me was that I didn’t have a privacy card on my door so they violated your space, are you serious?? If my touch out time is noon why the hell is anyone entering my room!!! Zero hospitality shown no accommodation no accountability was shown by the manager and security guy mahmoud.
Stayed 1 night in Jul 2025

6/10 Okay

Alexis

Stayed 1 night in Jul 2025

10/10 Excellent

Mimi

Liked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Calista

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Santino

Travelled with family
We were put in the room opposite the lift which was noisy
Stayed 1 night in Jul 2025

10/10 Excellent

Tom, Atlanta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and excellent amenities. Staff is very friendly and helpful!
Stayed 5 nights in Jun 2025

6/10 Okay

Yvonne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for event i was attending onsite but housekerping need to chrck facilities as no moisturiser in bathroom, and no spoons with tea making. Website says room service but then told on check in that this does not apply to breakfast. As a lone female traveller this is one of my pre requisites so i wont stay again. Nice enough hotel tbough but little things would make it gain more ratings
Stayed 1 night in Jul 2025

10/10 Excellent

Amita

Stayed 3 nights in Jun 2025

10/10 Excellent

Jesse

Stayed 3 nights in Jun 2025

4/10 Poor

Jeremy

Travelled with family
Rooms were very tired and not up to a Hilton standard at all..
Stayed 3 nights in Jun 2025

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff and venue, poor sound resistance

The staff are friendly and really kind. The hotel is clean, fresh and suitably modern. Location was also good for tubes/trains. Great breakfast selection! However, they need to update their window glazing as the sound permeated too much from the busy roads outside. Sirens, horns, and even people talking to each other could be heard during the night. This was the only downside. Better glazing and we would class it as perfect.
Stayed 1 night in Jun 2025

6/10 Okay

GUADALUPE

Travelled with group
Liked: Amenities
Disliked: Property conditions & facilities
AC problem....chirping sound for 5 nights...
Stayed 6 nights in Jun 2025

10/10 Excellent

L E

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Iona

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Clean and comfortable

Busy check-in but the staff were efficient and didn’t have to wait too long. It took us a while to find our room as there were 3 sets of lifts as the hotel in enormous so had a few rides up and down until we found our room. The room was big and clean. The bathroom was a little dated and could have done with a refurb, but it was clean and functional.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

John Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms was immaculate. Staff was super friendly.
Stayed 2 nights in Jun 2025