Hilton London Metropole

4.0 star property

Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Meeting facility
Lobby
Standard Twin Room
Executive Suite, 1 King Bed | Living area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
225 Edgware Road, London, England, W2 1JU
  • Place, Hyde Park
    ‪11 min walk‬
  • Place, Marble Arch
    ‪14 min walk‬
  • Place, Madame Tussauds Wax Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Queen Beds

7.2 out of 10
Good
(79 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Family Quadruple Room

7.2 out of 10
Good
(41 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Double Room, 1 Queen Bed

7.8 out of 10
Good
(40 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

King Superior Room

  • Sleeps 2

King Guest Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

King Deluxe Room, High Floor

8.6 out of 10
Excellent
(14 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite (Penthouse Suite)

  • 146 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Superior Two Double Bed Room With Sofabed

  • Sleeps 5

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Refurbished)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Family Room, 2 King Beds, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, London View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With London View

  • Sleeps 2

Twin and King Connecting Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 3

King One Bedroom Suite

  • Sleeps 2

King Guest Room With Parking

  • Sleeps 2

Refurbished Executive King Room With Interior View

  • Sleeps 2

Superior Room With Two Double Beds

  • Sleeps 4

Renovated Twin Room

  • Sleeps 2

City View Renovated Deluxe King Room

  • Sleeps 2

Penthouse Suite

  • Sleeps 8

4 Queen Bed Family Connecting Room

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 6

Connecting King And Twin Room

  • Sleeps 4

Superior Room With Two Queen Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

Interior View King Executive Room

  • Sleeps 2

Two King Beds Guestrooms Interconnecting

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

King Bed Studio Suite

  • Sleeps 2

Octagon Suite

  • Sleeps 4

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, Club lounge access

9.2 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

Centrally located in London, Hilton London Metropole is within a 15-minute walk of Hyde Park and Madame Tussauds Wax Museum. .This hotel is 1.3 mi (2.1 km) from Regent's Park and 2.4 mi (3.8 km) from The British Museum.

What's nearby

  • Paddington Central - 9 min walk - 0.8 km
  • Hyde Park - 11 min walk - 0.9 km
  • Kensington Gardens - 12 min walk - 1.0 km
  • Marble Arch - 14 min walk - 1.2 km
  • Madame Tussauds Wax Museum - 16 min walk - 1.4 km

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 8 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • ‪The Hijazi Corner - ‬3 min walk
  • ‪Fatoush - ‬2 min walk
  • ‪Caffè Nero - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Bow Bar - ‬1 min walk

About this property

Hilton London Metropole

Hotel with 2 restaurants, near Hyde Park
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1100 guestrooms featuring refrigerators and LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite at Bow Bar, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 44110 square feet (4098 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Bow Bar - Onsite cocktail bar.
Tyburn Kitchen - Onsite brasserie. Open daily.
Tyburn Kitchen Bar - Onsite bar. Open daily.
Tyburn Market - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 42 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre (44,110 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.00 for children
  • Self parking fee: GBP 42 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 621 out of 1491 reviews
Rating 8 - Good. 460 out of 1491 reviews
Rating 6 - Okay. 229 out of 1491 reviews
Rating 4 - Poor. 104 out of 1491 reviews
Rating 2 - Terrible. 77 out of 1491 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nikita Elizabeth, Queens

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Underground was 3 mins walk to Edgware Stop, lots of places to get coffee and meals and there is a Mark & Spencer opposite!!! The Evelator on the West Wing was a bit tricky and they didnt re stock my room on our last 2 daus but upon request it was done promptly. I wpuld definitely rebook here.
Stayed 6 nights in Sep 2025

6/10 Okay

Lynne

Business traveller, Travelled with partner
Maintenance work going in the room above our room till early evening and woke us at 8am in the morning. No mention when we checked in
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Eileen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. My room smelled a bit musty and could hear full conversations from hallway and room nextdoor
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeri Nishinaka

Stayed 5 nights in Aug 2025

8/10 Good

Christine Ann, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Staff members were great. A special shout out to David who was very helpful. I would have rated staff higher, had it not been for a couple of errors and mis-information. Maybe new staff and better training needed. However overall I was pleased with the hotel and location.
Stayed 7 nights in Sep 2025

6/10 Okay

Philip

Stayed 5 nights in Sep 2025

6/10 Okay

Mubarak

Travelled with family
Disliked: Room comfort
Stayed 10 nights in Sep 2025

8/10 Good

Rod

Travelled with group
Liked: Cleanliness, staff & service, amenities
The Lobby furniture was old and worn and scratched. Very poor
Stayed 5 nights in Sep 2025

2/10 Terrible

Xiaohui

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

No coming back any more

It smells stink inside the toilet due to the underneath of the wash tanks, no one deal with it until I check out, it is really not very good to stay consider the price and the level of the hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Mike

Stayed 1 night in Sep 2025

8/10 Good

Samir

Building is old Staff are rude
Stayed 2 nights in Sep 2025

10/10 Excellent

Sunna

Stayed 3 nights in Sep 2025

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and just used the room. Did not use any other facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff clean...easy to get into the centre
Stayed 1 night in Sep 2025

6/10 Okay

Patty

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was a good size My bath scrungy disappeared from the washroom And elevators were at time not functioning
Stayed 4 nights in Sep 2025

10/10 Excellent

benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2025

10/10 Excellent

Alec

Stayed 2 nights in Sep 2025

4/10 Poor

richard

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
paid for an upgraded room, which had a horrible dirty ripped chair in the room. Asked reception if it could be removed or replaced, was told it would be asap. it was not moved. Asked reception again, no new chair. Tried the online chat, was told it would be replaced that day, it was not. Complained to reception and the supervisor didn't even bother to come out to see me, but told the receptionist we would be refunded 33% via expedia, we have not been refunded. Terrible state of affairs and disappointing. Room in the west wing was a 10 minute hike from reception. This hotel is too big for them to manage. No water in room on 1st night, 2 cans appeared the 2nd night? black hairs in bath tub, broken shower head fixed with yellow tape stuff - definitely not Hilton standards. Staff mostly rude and dismissive, nobody says good morning? I would happily speak to the manager if they could be bothered to speak to me.
Stayed 2 nights in Sep 2025

6/10 Okay

Gwen

Stayed 4 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel close to tube and walking distance to sights and shopping. Hotel room could do with updating but room was massive (family room)
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Sep 2025

6/10 Okay

Allan, Winnipeg

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Large property located close to Paddington station, Lobby area is very clean and modern with great dining options, the guest room corridors and rooms not so much. Rooms are very dated and not so clean with older carpet, dirty interior windows, stiff mattresses, and slow draining showers. During our stay we asked for the windows to be cleaned and the shower drain to be cleared, it was never addressed. At checkout we let let the manager know and he promised to apply a discount (which never happened)
Stayed 3 nights in Aug 2025