Leonardo Royal Hotel London City - Tower of London

4.0 star property

Photo gallery for Leonardo Royal Hotel London City - Tower of London

Premium bedding, in-room safe, desk, blackout curtains
Lobby
Indoor pool
Balcony
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Pool
  • Bar
  • Spa
  • Gym

Explore the area

Map
8-14 Cooper's Row, London, England, EC3N 2BQ
  • Tower of London
    ‪8 min walk‬
  • Tower Bridge
    ‪10 min walk‬
  • St. Paul's Cathedral
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪56 min drive‬

Room options

Executive Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room (with 2 Queen Beds)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Suite

  • City view
  • Sleeps 2
  • 1 King Bed

Superior Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

London

With a stay at Leonardo Royal Hotel London City - Tower of London, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. .This spa hotel is 1.3 mi (2.1 km) from Borough Market and 1.3 mi (2.1 km) from Globe Theatre.

What's nearby

  • Tower of London - 8 min walk - 0.7 km
  • Tower Bridge - 10 min walk - 0.8 km
  • Borough Market - 17 min walk - 1.4 km
  • St. Paul's Cathedral - 5 min drive - 2.4 km
  • London Eye - 8 min drive - 3.9 km

Getting around

  • Fenchurch Street Station - 2 min walk
  • Tower Hill Station - 2 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬1 min walk
  • ‪cloudM Tower of London - ‬1 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬1 min walk
  • ‪The Minories - ‬3 min walk

About this property

Leonardo Royal Hotel London City - Tower of London

Riverfront hotel with a full-service spa and a health club
Leonardo Royal Hotel London City - Tower of London offers 307 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

A health club and complimentary bicycles are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Ajala Spa has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy.
Stay in one of 307 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by Forum Restaurant for lunch, dinner, or brunch, where this restaurant specializes in Mediterranean cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of a conference center and meeting rooms.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:00 AM on weekdays.
Forum Restaurant - This restaurant specializes in Mediterranean cuisine and serves breakfast, brunch, lunch, and dinner.
Lutetia Bar and Brasserie - This restaurant specializes in French cuisine and serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

English, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking within 0.5 mi (GBP 56 per day)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: GBP 20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Forum Restaurant
  • Lutetia Bar and Brasserie

Things to do

  • Fitness classes
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage/treatment rooms
  • Sauna
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Double-glazed windows
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Nearby parking fee: GBP 56 per day (2625 ft away)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

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Leonardo Royal Hotel London City - Tower of London Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1156 out of 2024 reviews
Rating 8 - Good. 499 out of 2024 reviews
Rating 6 - Okay. 205 out of 2024 reviews
Rating 4 - Poor. 102 out of 2024 reviews
Rating 2 - Terrible. 62 out of 2024 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rosa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pros- nice spacious room. Nice area. Walkable to Tower of London and Tower bridge. Super close to train station. Very good breakfast buffet. Cons- staff can use a little more customer service training. Example- responding when you say Good morning a couple different times. First night we had issues with heater and it took 3 hours and 3 calls to get someone to go check. Concierge could be a little more knowledgeable.
Stayed 3 nights in Dec 2024

10/10 Excellent

Rosemarie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location and the room was ideal for our group. Will definitely stay here again .
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Travelled with family
10/10 recommend this hotel. Absolutely beautiful, friendly staff, prime location, and the amenities are so nice. The rooms are a great size as well. Best hotel I’ve ever stayed at, will stay there again when I am back in London. Decorated beautifully for the holidays as well!❤️ Short walk to my favorite bridge in the world, Tower Bridge. If you are traveling and looking for something cozy, quaint and in downtown London— book here!
Stayed 7 nights in Dec 2024

8/10 Good

Trina

Stayed 1 night in Nov 2024

8/10 Good

Zubair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yay at parts and ermm at parts
I recently stayed at the Leonardo Royal Hotel London City - Tower of London, and overall, it was a pleasant experience. The breakfast was definitely a highlight – there was a great selection of fresh and tasty options that catered to various preferences. The bed was also very comfortable, ensuring a good night's sleep. However, I did find the bathroom a bit underwhelming. It felt smaller than what I’ve experienced at other hotels in this category, and some of the fixtures could use an update to match the rest of the hotel’s standard. Despite this, the convenient location and the great breakfast made the stay worthwhile. I’d recommend it, especially for short visits or those focusing on exploring the city.
Stayed 1 night in Dec 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Cold room....
Room activator for card hanging off wall, extractor in bathroom damaged, room cold, despite adjusting temp controller this had no effect. temp controller stopped working after first night. Reported to reception and controller was working on return but still didn't alter room temperature. Bed was great as was shower pressure and temp, spa area lovely, one of nicest I've been too. Shame we had to wear a jumper in our room otherwise would recommend hotel....
Stayed 2 nights in Dec 2024

10/10 Excellent

Vilma

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Underground, great location, safe
Stayed 4 nights in Dec 2024

10/10 Excellent

NIGEL, BARNSLEY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms . Excellent breakfast. excellent service cannot fault in any way possible.great location.
Stayed 2 nights in Dec 2024

8/10 Good

Tracey

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel a few doors down from Tower Hill tube station and a few minutes from Tower bridge. Breakfast excellent and wine and coffee available in reception for quests,a nice touch.
Stayed 2 nights in Dec 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, comfy beds!
Stayed 3 nights in Nov 2024

6/10 Okay

Julieth

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel is generally nice, with a pleasant atmosphere and an excellent location. It's centrally located, with easy access to trains and buses, making it very convenient. The area is safe, and most of the staff were friendly and attentive. However, there are a few areas that need improvement. While the housekeeping made an effort to tidy the beds and change the towels, I noticed that the bathroom wasn't properly cleaned, which was a bit disappointing as I expected a more thorough cleaning. As for the breakfast, it wasn't bad, but the menu was very repetitive, making it a bit boring after a few days. Additionally, I was surprised there wasn't a clear dress code communicated for the breakfast area. Some guests were asked to change if they weren't dressed appropriately, but it would have been helpful if the hotel had informed us of these rules in advance. Overall, my experience was good but not excellent. If they update the rooms a bit, improve the cleaning service, and communicate hotel rules more clearly, they could really enhance the guest experience.
Stayed 5 nights in Nov 2024

8/10 Good

Chad

Liked: Cleanliness, staff & service, room comfort
Not bad but not the best
My wife and I stayed here on the final leg of our honeymoon. The service was good however the room amenities were a little dated. WiFi speed in both the room and hotel was fast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Yaeesh

Stayed 1 night in Nov 2024

10/10 Excellent

Clare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location nice friendly staff, comfortable beds & good powerful hot shower. Clean room & lovely full English breakfast
Stayed 1 night in Nov 2024

6/10 Okay

Abby

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

JM

Stayed 1 night in Dec 2024

10/10 Excellent

Javier

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It' centrical and perfect to walk around.
Stayed 2 nights in Nov 2024

8/10 Good

Jayde

Travelled with group
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some problems with our air conditioning but the staff was extremely helpful in sorting.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Easy check-in. Left bags with concierge for the day. Lovely pool. Nice room with a great view of Tower Bridge. Great breakfast. Friendly staff. This is the second Leonardo hotel we have stayed, and we would definitely stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect for Tower of London Hotel is clean. Staff not very friendly. We were not greeted when we walked in. Wasn't given direction on where the elevators are located. There are steps to go up to the elevator level from the check in area which was very inconvenience with large luggage. we were not told that there would be parties going on with loud music. We were on the 4th floor and the music didn't stop til 1 am. It is near the London Underground station but I would not stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here last minute after having a terrible experience at a previous hotel. They were very accommodating, took our bags to our room, and had answers to every question we asked. Being right next to Tower Hill station is a huge plus! We were able to see so much of London in a day thanks to the recommendations from the concierge. If we're ever in London again, we WILL be staying here!
Stayed 2 nights in Nov 2024

10/10 Excellent

Beena

Stayed 2 nights in Jul 2024