I stayed one night at the hotel, and hotel charged me 3 nights and I was told it's their policy. Please read all the reviews under 3 stars before you book this hotel, from my experience, these reviews are true, I am regretted I didn't read bad reviews carefully. The hotel has big problem about sanitary, bed sheet made me itchy for a few days, and due to the location near King's cross railway station, it was still very noisy until 2am the night I stayed, I only slept 3 hours the whole night. And bathroom has drainage issues, water didn't go down, just 3 mins shower, water flooded almost the whole bathroom. No exhaust fan in the bathroom.
I would say this is about 2 stars hotel instead of 5 stars hotel. I have a feeling staff were self aware about clients complains and the issues this hotel had, they were trying to get around the issues or apologies to clients. I felt really bad to quite my stay, not only I lost $700, but also I could feel they wanted clients to stay hardly. Dining not good either, very overpriced.