Montana Hotel London

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montana Hotel London

Property entrance
Property amenity
Classic Triple Room
Bar (on property)
Family Room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
67/69 Gloucester Road, Kensington, London, England, SW7 4PG
  • Cromwell Road
    1 min walk
  • Natural History Museum
    6 min walk
  • Imperial College London
    7 min walk
  • London (LHR-Heathrow)
    31 min drive

Room options

Economy Single Room, Shared Bathroom

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Classic Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Classic Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Classic Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Single Room

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

About the area

London

A stay at Montana Hotel London places you in the heart of London, within a 10-minute walk of Natural History Museum and Imperial College London. .This hotel is 0.5 mi (0.8 km) from Victoria and Albert Museum and 0.5 mi (0.9 km) from Kensington Gardens.

What's nearby

  • Natural History Museum - 6 min walk
  • Imperial College London - 7 min walk
  • Kensington High Street - 10 min walk
  • Royal Albert Hall - 14 min walk
  • Hyde Park - 16 min walk

Getting around

  • Gloucester Road Underground Station - 1 min walk
  • West Brompton Station - 19 min walk
  • Bristol International Airport (BRS) - 153 min drive

Restaurants

  • ‪Fait Maison - ‬2 min walk
  • ‪Club Lounge - ‬4 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Paul - Gloucester - ‬1 min walk
  • ‪Burger King - ‬1 min walk

About this property

Montana Hotel London

Hotel with a 24-hour front desk, a short walk to Natural History Museum
Montana Hotel London offers 55 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels.

This London hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 55 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Onsite venue - This restaurant specializes in Indian cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

English, Hindi, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Continental breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 11.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike rentals

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • Lift

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer (on request)
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 11.95 per person
  • Airport shuttle fee: GBP 90 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: GBP 90 (one-way), (from 1 to 12 years old)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Montana Hotel London
Montana Hotel
Montana London
Montana Excel London
Montana Excel Hotel London
Hotel Montana Excel London, England
Montana Hotel London Hotel
Montana Hotel London London
Montana Hotel London Hotel London

Montana Hotel London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 423 out of 1001 reviews" "
Rating 8 - Good. 403 out of 1001 reviews" "
Rating 6 - Okay. 95 out of 1001 reviews" "
Rating 4 - Poor. 50 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Stayed 1 night in Sep 2024

8/10 Good

Anne

Liked: Cleanliness, staff & service, amenities
Lift was quite antiquated, otherwise cannot fault for 2 night stay. Bit noisy traffic wise though cannot be helped
Stayed 2 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Gilles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine but I did find it a bit overpriced like every hotel for that weekend as Taylor Swift was in London
Stayed 2 nights in Aug 2024

8/10 Good

FUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient to the Gloucester Road Station. However, the bathroom is quite small. Overall is good.
Stayed 1 night in Aug 2024

10/10 Excellent

J

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room. Good value.
Stayed 1 night in Aug 2024

10/10 Excellent

Amardeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Craig, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this property, chosen because last year's stay was so good. Excellent staff, great rooms with a fridge!!! 100 metres from the underground and 400metres from the natural museum.
Stayed 3 nights in Aug 2024

8/10 Good

Rachel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I recently stayed at this hotel and had an overall positive experience, earning it a solid 4/5 stars. Pros: Front Desk Staff: The staff at the front desk were incredibly kind and helpful, making check-in and any inquiries a breeze. Room Amenities: Our room was equipped with a fridge, which was very convenient for storing snacks and drinks. Location: The hotel is within walking distance of many attractions and the subway, which made exploring the area incredibly easy. Attached Restaurant: There's an attached restaurant, which is a nice feature. Cons: Dining Room Staff: While the dining room staff was friendly, there was a bit of a language barrier when ordering breakfast. This was a minor inconvenience but something to be aware of if you don’t speak the local language. Elevator: Unfortunately, the elevator was out of order during our stay, requiring us to use steep, narrow stairs to reach our room. I hope this is a temporary issue. Bathroom: We did notice some mold in the bathtub, which was not ideal and should be addressed by the hotel. Laundry Service: Although the hotel advertises a laundry service, it wasn't available. Thankfully, I found a same-day laundry service nearby that offers pickup and delivery, so it worked out in the end. Restaurant: Unfortunately, we couldn't dine at the attached restaurant because they serve several items to which my son is severely allergic. In conclusion, while there were a few hiccups, the positive aspects of this hotel outweigh the neg
Stayed 5 nights in Jul 2024

8/10 Good

Kåre

Friendly staff! 👍 But why not have our own bathroom? This is not a youth hostel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Gerald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an Indian owned hotel and the breakfast service was impeccable. We had Full English freshly cooked and served to our table. The room was medium size and very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia, Cordova

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Montana Hotel was exactly what I was looking for in a London hotel. Affordable, clean, great location, next to an underground station. The staff was super friendly and helpful. Rooms were clean. Something to note: they have an elevator. However, for my stay it was not working. It's wise to check with the hotel if you have mobility issues.
Stayed 1 night in Jul 2024

4/10 Poor

Annie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on 30/6/24 with lift out of order. Staff did not help to carry luggage. Staircases too narrow for carrying luggage. Air-conditioning in our room was out of order. Stayed again on 9/7/24 when back from Europe. Lift was still out of order! One staff ONLY HELPED TO CARRY 1 LUGGAGE to the 2nd last flight of stairs!!!!! We had to carry the other 2 pieces of luggage up to 2/F which was 4 flight of steep and narrow stairs!!! When checking out on 10/7, still NO LIFT, NO AIR-CONDITIONING & we had to carry all luggage down by ourselves! What kind of hotel is MONTANA!!!! Will never stay at MONTANA again!!!!
Stayed 1 night in Jun 2024

2/10 Terrible

Annie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed on 30/6 & 9/7 during our trip and were absolutely disappointed. Don’t understand why there were so many “good reviews”. Below are our findings: 1) No staff carry luggage to our room: We stayed on 30/6 and was told that the lift as out of order and might take a few days. Though our rooms on 2/F., the staircases were very narrow. Yet we had to climb several flights of stair with our luggage to the rooms as no staff offered to help to carry them!!!!! 2) Lousy Air-conditioning: Our rooms on the 2/F was basically no air-conditioning. In these rainy days when the temperature was high, the rooms were just like melting pots!!! A fan was in one of our rooms meant that the problem was an usual issue. On our stay on 9/7, the above problems, viz. no lift, bad air-conditioning continued AFTER 10 days. On 9/7, one staff said he could ONLY HELP to carry ONE luggage though we have 3!!!! When he reached the 2nd last flight of stairs, he just left the luggage there, leaving us to carry the ONE luggage he “helped” to our room!!!!! What kind of “hospitality service” was that? The air-conditioning was worst than 30/6! The hotel said technician had fixed it, but it wasn’t. We had to get a fan to help ventilation at last! Will NEVER STAY at MONTANA again!!!!!!!!
Stayed 1 night in Jul 2024

4/10 Poor

Robert P

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was out of service for my entire stay. Air conditioning did not work in my room. The hotel is old and the building is sagging, the floor of my room was not level and sagged, as well as the door frame to the room, it was on an angle from the sagging. The room is dated and suffers from years of wear and tear. I would not stay here again.
Stayed 2 nights in Jun 2024

10/10 Excellent

Judy, San Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch. Unfortunately their elevator was broken and I am 71 and had 2 large suitcases that each weighed more than 50 pounds each. So they carried them up to my room for me which was very nice of them as well as changed my room to a lower floor to assist me.
Stayed 3 nights in Jul 2024

8/10 Good

Vivien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and clean however I was on the 4th floor and the lift was out of order. Good job I am a fit 68 year old as there were quite a few steps to climb. My room was at the front of the property and was a bit noisy due to the busy crossroads would ask for a room at back of property if I stayed again. The room amd bathroom wet first class however.
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Booked this room in a last minute pinch. Small room but doable for one person, outdated and super small sized bathroom. Shower was rusty and dirty, shower head has virtually no pressure and barely worked. Great location to travel around with tube stop a block away, would recommend if all you need is a place to lie your head at night.
Stayed 1 night in Jun 2024

6/10 Okay

Laurie Claire

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
The elevator was out of order during our stay… and apparently was for WEEKS prior to our visit (per other reviews I’ve seen). Yet, porter help was only available from about 9-6 pm. They suggested we have their staff bring our luggage down the late afternoon before our very early departure!! We were 4 women over 65 finishing 2 weeks abroad, so we had heavy luggage to move. The AC unit was substandard - set at 19c (66F) but was never really below 72-73. (The only cool place was near your head in the bed.). I expected a tight room and it was! Staff tried to be helpful, but always deferred to the day staff/maintenance., so AC never was fixed.
Stayed 4 nights in Jun 2024

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice staff, breakfast was good. The elevator was broken, so we had to carry our bags up to a 3rd floor room with no offer of help from the staff.....
Stayed 2 nights in Jun 2024

8/10 Good

Thomas

I am 89 years old and arrived with a moderately heavy piece of luggage and the elevator was out of service. There was only a half hearted offer to help. Since I was only there for a short overnight stay and was looking for a bargain it as expected. A small clean well appointed room. The shared bathroom was clean, convenient and in condition but there were no directions for how to get to the separate shower.
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Clifford

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice little hotel
Fast, easy check in. Pleasant staff. Clean room but on top (4th) flor and lift not working! Otherwise was all OK. Good location.
Stayed 1 night in Jun 2024