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Ruby Lucy Hotel London

4.0 star property

Photo gallery for Ruby Lucy Hotel London

Loft Room | View from room
Exterior
Cosy Room
Lobby lounge
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
100 Lower Marsh, London, England, SE1 7AB
  • London Eye
    ‪9 min walk‬
  • Big Ben
    ‪12 min walk‬
  • Piccadilly Circus
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪50 min drive‬

Room options

View all photos for Wow Room

Wow Room

Wow Room

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Lovely Room

Premium bedding, in-room safe, individually decorated

Lovely Room

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room

Cosy Room

Cosy Room

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Room

Premium bedding, in-room safe, individually decorated

Nest Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft Room

Loft Room | View from room

Loft Room

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the area

London

With a stay at Ruby Lucy Hotel London, you'll be centrally located in London, steps from The Vaults and within a 10-minute walk of London Eye. .This hotel is 0.8 mi (1.3 km) from Big Ben and 1.8 mi (3 km) from Piccadilly Circus.

What's nearby

  • London Eye - 9 min walk - 0.8 km
  • Big Ben - 12 min walk - 1.1 km
  • Piccadilly Circus - 6 min drive - 3.0 km
  • The British Museum - 6 min drive - 3.1 km
  • Buckingham Palace - 7 min drive - 3.4 km

Getting around

  • Lambeth North Underground Station - 4 min walk
  • Waterloo Station - 7 min walk
  • Heathrow Airport (LHR) - 50 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Pret a Manger - ‬5 min walk
  • ‪Black Sheep Coffee - ‬7 min walk
  • ‪Wasabi - ‬4 min walk
  • ‪Marugame Udon - ‬4 min walk

About this property

Ruby Lucy Hotel London

Hotel with a 24-hour front desk, steps from The Vaults
Ruby Lucy Hotel London offers 75 air-conditioned accommodations with safes and designer toiletries. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 75 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Grab a bite from the snack bar/deli serving guests of Ruby Lucy Hotel London. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 20 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 20 per person
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 20 per person
  • Offsite parking fee: GBP 20 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ruby Lucy
Ruby Lucy Hotel London Hotel
Ruby Lucy Hotel London London
Ruby Lucy Hotel London Hotel London

Ruby Lucy Hotel London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 704 out of 954 reviews
Rating 8 - Good. 180 out of 954 reviews
Rating 6 - Okay. 39 out of 954 reviews
Rating 4 - Poor. 14 out of 954 reviews
Rating 2 - Terrible. 17 out of 954 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

K-Chuen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very seamless process of checking in and out, staff are friendly. Hotel is located very conveniently beside Waterloo station which is a huge plus
Stayed 6 nights in Dec 2024

10/10 Excellent

Jayesh, North Brunswick

Liked: Cleanliness, amenities
Nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay at a moderate price.
Very nice sized room and bed. Everything was very comfortable and clean. The staff were friendly and helpful. I would stay here again.
Stayed 1 night in Dec 2024

8/10 Good

Samantha

Stayed 1 night in Nov 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

WON YOUNG

Stayed 1 night in Nov 2024

10/10 Excellent

Charlie-Sam

Stayed 1 night in Dec 2024

8/10 Good

Aoife

Travelled with group
Liked: Cleanliness, amenities
The accommodation was lovely with everything being clean and comfortable, my only downside was the slow service in the bar, on our first night we ordered food and drinks, and the drinks took longer to prepare than the food, and anytime after that we order drinks it was really slow
Stayed 2 nights in Dec 2024

10/10 Excellent

Satvinder

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

Jon

Liked: Staff & service, amenities, property conditions & facilities
Centrally located. Clean. Staff were great.
Stayed 2 nights in Dec 2024

10/10 Excellent

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top hotel, amazing location from Waterloo
Service was spot on as always! Love this hotel, unique but great location !
Stayed 1 night in Nov 2024

10/10 Excellent

Jonny

Stayed 1 night in Dec 2024

10/10 Excellent

s ribeiro

Stayed 3 nights in Nov 2024

10/10 Excellent

Jonny

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jackie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was good, coffee/tea facilities would be better in the room, the TV rarely worked, electrical issues they were trying to sort, had to ask staff to come up and sort when we wanted to watch TV. Bathroom could also do with a curtain, didnt really want to see my partner on the toilet. Staff helpful, nice hotel just a few niggles.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tamiz M Tonmoy

Stayed 5 nights in Nov 2024

8/10 Good

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff very friendly, room was comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Margaret

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for our visit Restaurants nearby Close to Waterloo and Euston stations Modern clutter free hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jonny

Stayed 1 night in Nov 2024

10/10 Excellent

Alistair

Stayed 1 night in Oct 2024

10/10 Excellent

Denizze

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

2/10 Terrible

Airam Vecchio

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
I initially had a good experience, but my stay was marred by a series of unacceptable incidents. On both mornings, housekeeping knocked on my door at 8 AM, despite the Do Not Disturb sign being clearly displayed. On the first day, they even opened the door without waiting for a response. How outrageous and completely inappropriate is this? Additionally, I decided to extend my stay by one extra day and spoke to the receptionist to confirm the payment. She assured me there was nothing more to settle. However, the following morning, I was abruptly woken up by a loud knock at the door, as if it were an emergency. When I opened it, staff claimed I hadn’t paid and insisted I go downstairs immediately to settle the bill. To make matters worse, they even implied that “other guests have left without paying,” which was both disrespectful and insulting. This level of unprofessionalism and lack of respect for guests is completely unacceptable!