The Columbia

3.0 star property

Photo gallery for The Columbia

Exterior
Family Room
Bar (on property)
Triple Room
Lounge

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
95-99 Lancaster Gate, London, England, W2 3NS
  • Hyde Park
    ‪6 min walk‬
  • Royal Albert Hall
    ‪16 min walk‬
  • Oxford Street
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪42 min drive‬

Room options

Economy Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

  • 20.0 sq m
  • Sleeps 4
  • 4 Twin Beds

Family Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

Twin Room

  • 14 sq m
  • Sleeps 3
  • 2 Twin Beds

Single Room

  • 9.9 sq m
  • Sleeps 1
  • 1 Twin Bed

Double Room

  • 14.0 sq m
  • Sleeps 3
  • 1 Double Bed

Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About the area

London

With a stay at The Columbia, you'll be centrally located in London, steps from Kensington Gardens and 6 minutes by foot from Hyde Park. .This hotel is 0.7 mi (1.2 km) from Kensington High Street and 0.7 mi (1.1 km) from Kensington Palace.

What's nearby

  • Hyde Park - 6 min walk - 0.6 km
  • Kensington High Street - 14 min walk - 1.2 km
  • Royal Albert Hall - 16 min walk - 1.3 km
  • Marble Arch - 19 min walk - 1.6 km
  • Oxford Street - 5 min drive - 2.5 km

Getting around

  • Lancaster Gate Underground Station - 5 min walk
  • London Paddington Station - 9 min walk
  • London City Airport (LCY) - 25 min drive

Restaurants

  • ‪Halepi - ‬6 min walk
  • ‪Nipa - ‬5 min walk
  • ‪Italian Gardens Café - ‬5 min walk
  • ‪Tukdin - Flavours of Malaysia - ‬5 min walk
  • ‪The Swan - ‬4 min walk

About this property

The Columbia

Hotel with a 24-hour front desk, steps from Kensington Gardens
The Columbia offers 100 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested.

Stay in one of 100 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and tour/ticket assistance.
Wrap up your day with a drink at the bar/lounge.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Languages

English, French, German, Hungarian, Italian, Polish, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per night)
  • Limited on-site parking

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Columbia Hotel London
Columbia London
Columbia Hotel
The Columbia Hotel
The Columbia London
The Columbia Hotel London

The Columbia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 290 out of 1001 reviews
Rating 8 - Good. 435 out of 1001 reviews
Rating 6 - Okay. 177 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Joe

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so friendly
Stayed 1 night in Dec 2024

6/10 Okay

Tiffaney

Travelled with group
Liked the old school style of building and that the rooms were very clean yet very small. Would be good to have a proper coffee machine in the room and mini bar fridge.
Stayed 4 nights in Dec 2024

8/10 Good

Erik

Travelled with group
Liked: Cleanliness, staff & service, room comfort
The stay was pretty good, the room was ok but the bathroom was clearly out of date. There was also a very strange layout of the rooms on the floor but it wasnt too big of a deal. It also had a large elevator so even if several people were in there with large luggage it was not an issue.
Stayed 2 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place with character.
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Stayed 2 nights in Dec 2024

10/10 Excellent

Daniel

Stayed 1 night in Dec 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is across from Hyde park and Kensington Palace and close to two tube stations. Plenty of restaurants close by.
Stayed 13 nights in Nov 2024

6/10 Okay

Tonu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad but I won't return.
The location is great, however the hotel is old. A few problems. Only two towels were provided. Haven't they heard of hand towels? The WiFi is terrible... especially on the 4th floor. But the worst was a lack of a coffee machine and a fridge. This is an expected aspect of most hotels these days. The staff was friendly and the shower was good but a bit low.
Stayed 4 nights in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Friendly welcome, bed comfortable,quiet room with view of Kensington Gardens. Bathroom slightly dated.Breakfast limited but still enjoyable,.
Stayed 1 night in Dec 2024

10/10 Excellent

Javon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price , super convenient, I would highly recommend the property
Stayed 4 nights in Nov 2024

8/10 Good

James

Stayed 1 night in Dec 2024

10/10 Excellent

Andrea

Business traveller
Liked: Cleanliness, staff & service, room comfort
Great hotel and great service. Hotel isn’t modern but full of character! Lacks food service after breakfast which would have beneficial for me. Five minutes from Tube so excellent location Will definitely stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful. When we reported our TV wasn't working, they came quickly to see the problem, tried to sort it while we were out in the evening and when they couldn't, offered us another room and a free breakfast as compensation. I thought this was excellent customer service. The only downside of our room was that it was an adjoining room (for families to share two rooms together). Unfortunately that meant that the shared door was quite thin and the two young men next door were quite talkative so that at 12.30am I had to say we were trying to get to sleep!
Stayed 1 night in Dec 2024

8/10 Good

l

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff went above and beyond! Great location near Central Line tube, Kensington Garden and Hyde Park across the street.
Stayed 5 nights in Nov 2024

8/10 Good

Samantha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and comfortable room!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Carl, Bracknell

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Outside was definitely older than the pristine white portrayed in the picture. If you need to be in the area this is a good location. Breakfast ( £10 Continental was good) Corridors a bit creeky (which you notice in your room)
Stayed 2 nights in Nov 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great affordable find
Fabulous location, close to Lancaster Gate tube and 15 mins from Paddington tube station. Across the road to the beautiful Kensington Gardens. Room was very clean, bed was comfortable and great shower with super water pressure. The staff were super friendly. I had some lovely chats with some of the women cleaning the rooms. I felt very welcome. Like the website says, no mod cons.. but everything I needed for a great affordable stay in London.
Stayed 4 nights in Nov 2024

6/10 Okay

Al

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you're in the area for visiting or business, this place is perfect. Nice room with everything you need. If you wish to visit London, no. No shops or places to see except close to the train back to the airport. Everything else is at least a half hour away.
Stayed 3 nights in Nov 2024