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The Park City Grand Plaza Kensington

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Plaza Executive Double
Front of property
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    ‪2 min walk‬
  • Kensington Gardens
    ‪11 min walk‬
  • Imperial College London
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Park International Hotel

Free WiFi
Air conditioning
Breakfast available
Business services
4.1 out of 5, Very good, (2035)
The price is AU$338
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Park International Hotel

About the area

London

Located in London (London City Centre), The Park City Grand Plaza Kensington is within a 15-minute walk of Kensington High Street and Natural History Museum. .This hotel is 0.6 mi (0.9 km) from Kensington Gardens and 0.6 mi (0.9 km) from Imperial College London.

What's nearby

  • Kensington High Street - 12 min walk
  • Natural History Museum - 14 min walk
  • Kensington Palace - 16 min walk
  • Royal Albert Hall - 18 min walk
  • Hyde Park - 3 min drive

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention center in London City Centre with a 24-hour fitness center
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At The Park City Grand Plaza Kensington, enjoy a satisfying meal at the restaurant. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 10.00 for children
  • 1 restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 127

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 506 out of 1002 reviews" "
Rating 8 - Good. 303 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 43 out of 1002 reviews" "
Rating 2 - Terrible. 40 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rachna

Stayed 1 night in Oct 2024

8/10 Good

Khanh

Liked: Cleanliness, staff & service
This time we got a room with a king and a twin bed. The room is spacious, comfortable. They provide plenty of tea bags and cookies. Small fridge adequate to hold up snacks and fresh fruits. Generous clean towels and amenities provided. 7 min walk to Tube station Earl’s Court and walkable distance to the lively South Kensington and Gloucher Rd. The place seems a bit running down. A good upkeep would make it a perfect stay
Stayed 4 nights in Oct 2024

10/10 Excellent

Liz

The staff was welcoming and so helpful with directions to places I wanted to visit. It was a short but sweet stay!
Stayed 3 nights in Oct 2024

8/10 Good

Kati

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Estrella

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walkable to most of the tourist places, to train station and to restaurants.
Stayed 3 nights in Oct 2024

6/10 Okay

Stephanie

Liked: Cleanliness, amenities
Disliked: Staff & service
The room was decent and reception staff were fine but for some reason the hotel tried to take funds before my arrival, which I wasn’t able to authorise with my bank, also I had t anticipated this as this was not part of the agreed booking through Expedia. When I arrived at the hotel they had cancelled my booking and Tina the reservations manager didn’t come out and speak to me directly but when the reception staff asked her about the reservations she said “the woman doesn’t have any money so I cancelled her booking” and she made other unpleasant remarks which is just unprofessional and frankly put the lady at reception in an uncomfortable position. I checked my Expedia messages and I had received a message that morning but I was at work so hadn’t seen the message. If she had telephoned I would have been able to have a conversation. I appreciate hotels may have admin procedures but to travel to London and arrive at the hotel and be treated disrespectfully sadly took the edge of enjoying the break.
Stayed 2 nights in Oct 2024

8/10 Good

Johanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room with lots of space. Good location.
Stayed 4 nights in Oct 2024

8/10 Good

Darlene

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
It was a little off the beaten path.. so we used taxis for getting around, disappointed with the attitude when we arrived early from the desk clerk. Very noisy alarms went off 3 times (in the middle of the night) they just shrugged it off.... very strange - i would not stay here again, they said the restaurant opened at 7:30 a.m - it never opened... i would definitely NOT GO BACK
Stayed 2 nights in Oct 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant was not very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Zara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand Plaza
Very satisfied.It was everything we could wish for a one night stay.
Stayed 1 night in Oct 2024

2/10 Terrible

Simeon Leandro

Stayed 4 nights in Sep 2024

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
?
Stayed 1 night in Oct 2024

10/10 Excellent

gene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best house cleaning staff i ever seen the place is spotless i have stayed at 5 star hotels that staff was not as attentive
Stayed 4 nights in Oct 2024

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to Underground
Convenient location, very comfortable
Stayed 6 nights in Oct 2024

6/10 Okay

Khanh

Liked: Cleanliness, staff & service
Checking in was rough due to hotel sold out and the reservation we made many months ago didn’t exist. After the first day, we were moved in a better room with elevator and cleaning services every day. Gym was minimal, the restaurant partner was mediocre. Location was good, close to tube station with popular lines. Internet was weak. Overall, good price, good location, good cleaning. Everything else was not impressive
Stayed 14 nights in Oct 2024

6/10 Okay

Michael

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The man at the desk when we arrived was not very friendly, it seemed like we were bothering him. The only nice thing he did for us was the first room we had the air conditioning would not work. The man at the desk did give us another room. The same man was at the desk for checkout, he again was very unfriendly. He did not ask how our stay was or even thank us for staying. The other people at the desk were very friendly.
Stayed 4 nights in Oct 2024

6/10 Okay

Ivel

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice staff, great location. Beds were too stiff and uncomfortable, not suitable for someone that needs assistance with getting in and out of bathtub.
Stayed 3 nights in Oct 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Not what we expected!
The room was spacious, but didn’t have a view so the window was frosted, so he room was semi disabled however the toilet was a nightmare to use as the basin was very close restricting access and the basin was far too low to use. The walk in shower wasn’t correctly drained and flowed all over the tiled floor creating a hazard and toilet seat did not fit . So the room did not meet expectations for us and I doubt it would be suitable for a disabled person.
Stayed 1 night in Oct 2024

4/10 Poor

Caroline

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Meh
room was supposed to be "family" with two beds, not pull out sofa. Room smelled like smoke.
Stayed 1 night in Sep 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely and incredibly convenient hotel in South Kensington. Walking distance to the Tube, Kensington Gardens, the Museum of Natural History, Notting Hill, and Knightsbridge. The hotel is in a lovely and quiet street off Cromwell Road (which is busy), the staff is very helpful and accommodating, the hotel is simple and clean, and the rooms are spacious. An excellent experience
Stayed 2 nights in Oct 2024

8/10 Good

Armen

Liked: Cleanliness, staff & service, property conditions & facilities
Good service.
Stayed 3 nights in Oct 2024

8/10 Good

Maxim

Travelled with family
Liked: Cleanliness, room comfort
Upon our arrival, the elevator was out of order, so we had to carry our luggage and shopping bags up the stairs for two days. 😔
Stayed 4 nights in Oct 2024

6/10 Okay

Katharine

Disliked: Cleanliness, amenities
The carpet in my floor was filthy and there was mold in my bathroom!
Stayed 4 nights in Oct 2024

6/10 Okay

Man Yau

Travelled with family
Disliked: Cleanliness
Better use the Earl Court underground station
Stayed 1 night in Oct 2024