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The Park City Grand Plaza Kensington

4.0 star property

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Exterior
Exterior
Front of property
Plaza Executive Double

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
18-30 Lexham Gardens, London, England, W8 5JE
  • Cromwell Road
    ‪2 min walk‬
  • Kensington Gardens
    ‪11 min walk‬
  • Imperial College London
    ‪11 min walk‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Plaza Executive Double

Plaza Executive Double

Plaza Executive Double

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double

Grand Deluxe Double

Grand Deluxe Double

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

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About the area

London

Located in London (London City Centre), The Park City Grand Plaza Kensington is within a 15-minute walk of Kensington High Street and Kensington Gardens. .This hotel is 0.6 mi (0.9 km) from Imperial College London and 0.7 mi (1.2 km) from Natural History Museum.

What's nearby

  • Kensington High Street - 12 min walk
  • Natural History Museum - 14 min walk
  • Kensington Palace - 16 min walk
  • Royal Albert Hall - 18 min walk
  • Hyde Park - 3 min drive

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Masgouf - ‬4 min walk
  • ‪The Devonshire Arms - ‬4 min walk
  • ‪Fait Maison - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬4 min walk
  • ‪Beirut Deli II Lebanese Cuisine - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention center in London with a 24-hour fitness center
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 76 air-conditioned rooms featuring refrigerators and minibars. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
At The Park City Grand Plaza Kensington, enjoy a satisfying meal at the restaurant. Continental breakfasts are served on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Malay, Polish, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 15.00 for adults and GBP 10.00 for children
  • 1 restaurant

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 127

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 510 out of 1008 reviews
Rating 8 - Good. 305 out of 1008 reviews
Rating 6 - Okay. 109 out of 1008 reviews
Rating 4 - Poor. 43 out of 1008 reviews
Rating 2 - Terrible. 41 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s definitely an older building there are many much needed updates. However, I had a very pleasant stay and the stuff was so helpful and kind.
Stayed 1 night in Dec 2024

8/10 Good

michelle

Liked: Cleanliness
Stayed 1 night in Sep 2024

2/10 Terrible

Brian

Travelled with partner
Liked: Property conditions & facilities
We arrived at the hotel after being awake for 28 hours. We were exhausted and just wanted to go to sleep in our room. However, when we got to the room there was no heat, ie the vents weren’t working, and because management obviously knew it wasn’t working, they had placed two crappy electric oil heaters in the room. Despite this half hearted attempt to heat the room, the small heaters were hopelessly inadequate as the room had 15 foot ceilings. The room was freezing. We went down to the desk and complained, and they said they knew about the issue, saying it was “limited.” However, they weren’t very apologetic about it. We asked to be moved to another room, but staff didn’t really want to comply, saying it could be arranged for the following night. Also, while we like a firm bed, this was by far the hardest bed we had ever slept in. We complained about it as well, and a couple of thin toppers were brought up. Staff informed us the beds were exactly the same in every room. We decided to leave but we weren’t guaranteed we’d be refunded for the remaining two nites. Apparently that was up to the discretion of the reservationist. We never heard back from them as promised, so we called the desk in the AM and inquired - they knew Nothing about it and apparently, the email they had promised to send the reservationist was never sent. Finally at the 11th hour (literally, ie checkout time,) we heard they had deigned to refund us for the outstanding two nites. Never. Going. Back.
Stayed 3 nights in Nov 2024

8/10 Good

Edmond

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room size is relatively large. Easy walk to Earl's court station. Pillow has bad smell, but staff was quick to offer replacement. Missing a desk lamp, but staff was willing to find me one after two calls.
Stayed 5 nights in Nov 2024

10/10 Excellent

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Stayed 1 night in Nov 2024

8/10 Good

Aleisha

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean but it was very hot. The staff did bring us a few floor standing fans to make the temperature more bearable.
Stayed 2 nights in Nov 2024

8/10 Good

Esther

Stayed 2 nights in Nov 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Excellent location, impeccable deco and condition of room. Spacious, clean and comfortable.
Stayed 4 nights in Nov 2024

10/10 Excellent

Luisita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near transportation access. Nice area and accessible to Hop On Hop Up station to check in.
Stayed 2 nights in Nov 2024

10/10 Excellent

SERGEY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Nov 2024

4/10 Poor

Solange

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
The property is beautiful however everything about the use of the room was not explained.
Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in London
Stayed 4 nights in Nov 2024

8/10 Good

Claes

Stayed 5 nights in Nov 2024

4/10 Poor

Johanna

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Frank

Stayed 1 night in Oct 2024

2/10 Terrible

Emma

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
Staff were rude every time we interacted with them, the room was exceptionally noisy. Either someone inside the hotel or just outside played Indian music until 2am every night of our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Manolis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Ana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all do lovely, the room was exactly what we needed and looked just like the photos, very clean and most importantly very safe and close to trains and buses
Stayed 6 nights in Oct 2024

10/10 Excellent

David, Charleston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on a very pretty street convenient to the Underground and traveling from Heathrow. Easy walk to sights around Kensington.
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have been happier with this hotel choice. Yes, the hotel could use some sprucing up. However, the location was wonderful. Walking distance to the tube, easy to grab a taxi or a bus. And, of course, what makes any service-oriented business special are the staff. The staff could not have been friendlier, more willing to help, and pleasant.
Stayed 7 nights in Oct 2024

10/10 Excellent

Arsine

Stayed 3 nights in Oct 2024

10/10 Excellent

Rachna

Stayed 1 night in Oct 2024

8/10 Good

Khanh

Liked: Cleanliness, staff & service
This time we got a room with a king and a twin bed. The room is spacious, comfortable. They provide plenty of tea bags and cookies. Small fridge adequate to hold up snacks and fresh fruits. Generous clean towels and amenities provided. 7 min walk to Tube station Earl’s Court and walkable distance to the lively South Kensington and Gloucher Rd. The place seems a bit running down. A good upkeep would make it a perfect stay
Stayed 4 nights in Oct 2024