The staff were wonderful, absolutely on point for every question or need they were capable of handling. The room had some issues. No air conditioning was a major problem, as the room never dropped below ~30c. This could have been dealt with, but the fact that the bathroom had no ventilation at all meant that taking a shower meant that you were just hot and sweaty for hours afterwards, and the entire room was humid and hot after a shower. This is a major problem, and will affect my hotel decisions going forward. For an otherwise wonderful hotel, this is disappointing. I would love to visit this hotel again with air conditioning, or at least ventilation in the bathrooms.