This place was probably the worst hotel I’ve ever stayed at. One, the staff were rude and very unhelpful. They complained about how we asked for towels late at night (9pm), when housekeeping literally said *very rudely
“You can’t ask us for that stuff ask front desk”
Housekeeping came didn’t do the beds, didn’t take or replace the dirty towels. How did we know they came in the room in the first place? Well, probably because of their cleaning supplies that they left in the shower. Mind this, the room wasn’t even attempted to be cleaned until our 4 night there. Yes, we put the sign on the door “come on in”. Yeah, come on in and eat our snacks — oh did I not mention the box of cheezits incident? Yeah it was left closed on the unmade bed except we returned to unmade bed with an open cheezits box on the side table— on top of that leave your supplies in the shower. Now two, to the cleanliness side! I’ve got three words for you: dirty, stinky, and gross. Wait no 5 words if you add BED BUGS. Yes! The A/C works great in the lobby!! Wooohooo yeah in the room? No, that’s a luxury for the rude front desk workers who hate guests that ask for basic things! Anyways, the eye catching amenity the rooftop pool…. Yeah we pushed through the terrible week without visiting the pool once. It’s a two hour limit per day per guest? And it closes at 7pm. Which means if you’re visiting LA you’re not going to the pool. Anyways to say at least one good thing about the hotel. ( )