4/10 Poor
Hector
Travelled with family
21 Oct 2024
Disliked: Cleanliness, staff & service
Arrived at hotel around 3:15, and was told rooms were not ready. I didn’t mind waiting, as I can understand staff is running behind. We got to our room around 3:45 (check-in starts at 3). On checkout day I asked for a half an hour late check-out time since ny meeting was running a bit late. The gentlemen in the front was quick to say he could not do that even after explaining I was not given my room on time. I know things aren’t always possible but at the end of the day a little goes a long way and in my opinion that is how long term clients are made. Wont be back. (Did find bugs in the room and carpets as well as walls were stained, walls are thin. Hopefully this helps you make your decision when booking.
Hector
Stayed 1 night in Oct 2024