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SureStay Plus Hotel by Best Western Mammoth Lakes

2.0 star property

Photo gallery for SureStay Plus Hotel by Best Western Mammoth Lakes

Standard Room, 2 Queen Beds, Balcony, Mountain View
Room amenity
Property amenity
Reception
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Spa
  • Laundry
  • Pet-friendly

Explore the area

Map
54 Sierra Blvd, Mammoth Lakes, CA, 93546
  • Village Gondola Station
    ‪14 min walk‬
  • Eagle Express Ski Lift
    ‪4 min drive‬
  • Mammoth Mountain Ski Resort
    ‪9 min drive‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

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Shilo Inns Mammoth Lakes

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free WiFi
3.5 out of 5, Good, (1005)
The price is AU$454
for 1 room
includes taxes & fees
29 Mar - 30 Mar
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About the area

Mammoth Lakes

Located in Mammoth Lakes (Downtown Mammoth Lakes), SureStay Plus Hotel by Best Western Mammoth Lakes is within a 5-minute drive of Village Gondola Station and Mammoth Lakes Welcome Center. .This spa hotel is 1.9 mi (3.1 km) from Eagle Express Ski Lift and 3.6 mi (5.8 km) from Chair 5.

What's nearby

  • Village Gondola Station - 14 min walk - 1.2 km
  • Mammoth Lakes Welcome Center - 19 min walk - 1.6 km
  • Eagle Express Ski Lift - 4 min drive - 3.1 km
  • Mammoth Mountain - 7 min drive - 5.9 km
  • Mammoth Mountain Ski Resort - 9 min drive - 7.7 km

Getting around

  • Mammoth Lakes, CA (MMH-Mammoth Yosemite) - 14 min drive

Restaurants

  • ‪Mammoth Brewing Company - ‬13 min walk
  • ‪Old New York Deli & Bagel - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Warming Hut - ‬19 min walk
  • ‪Looney Bean - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western Mammoth Lakes

Lakefront hotel with a full-service spa and a 24-hour front desk
SureStay Plus Hotel by Best Western Mammoth Lakes offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot Tub. The spa is equipped with a hot tub. The spa is open daily.
Make yourself at home in one of the 40 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Self-serve breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free covered self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 9:30 AM for a fee

Things to do

  • Full-service spa
  • Ski storage
  • Snow sports gear

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop

Outdoors

  • In the mountains
  • On a lake

Full-service spa

  • Hot tub
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (91 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from January 7 2025 to February 28 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 15.00 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Mammoth Lakes Travelodge
Mammoth Lakes Travelodge Hotel
Travelodge Mammoth Lakes
Travelodge Mammoth Lakes Hotel Mammoth Lakes
Travelodge Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes
Surestay Plus By Mammoth Lakes

SureStay Plus Hotel by Best Western Mammoth Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 143 out of 403 reviews
Rating 8 - Good. 116 out of 403 reviews
Rating 6 - Okay. 66 out of 403 reviews
Rating 4 - Poor. 33 out of 403 reviews
Rating 2 - Terrible. 45 out of 403 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

makenzie

Stayed 2 nights in Dec 2024

2/10 Terrible

Joseph

Stayed 2 nights in Nov 2024

2/10 Terrible

Kansas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Power was down and kept us awake with no heat, noisy beeping of power grid cycling off and on. Hot tub was empty, breakfast is in a bsemwet area the was really outdated.
Stayed 1 night in Nov 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice hotel for the price. We will be back.
Stayed 2 nights in Nov 2024

8/10 Good

Jeong Ki

Liked: Cleanliness, staff & service
This was awesome budget friendly place. Staff were friendly and the breakfast was great. We will definitely be back to this place.
Stayed 3 nights in Nov 2024

8/10 Good

Shaun

Liked: Staff & service
Disliked: Amenities
Nothing was really noticeably outstanding. Nice place to stay. Small rooms not very clean. No elevator. Parking lot was very icy and not maintained. Need chains or cables to drive to your Parking spot. Parking structure is absolutely tiney, can't park anything but a prius. Smelled like weed in the lobby. Other than that is a nice stay for a inflated price.
Stayed 1 night in Nov 2024

10/10 Excellent

richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their room is very new and clean. Staff are very friendly.
Stayed 1 night in Nov 2024

8/10 Good

Benjamin c

Stayed 1 night in Nov 2024

10/10 Excellent

sukhwinder

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very helpful
Stayed 1 night in Nov 2024

10/10 Excellent

sonja

Stayed 1 night in Nov 2024

10/10 Excellent

jeff

Liked: Amenities
Very nice place, well maintained.
Stayed 2 nights in Nov 2024

2/10 Terrible

Nitin

Stayed 1 night in Nov 2024

10/10 Excellent

MO

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Don’t let some negative reviews fool you. This is good hotel for the price you pay. The room looks new. Bed is clean and comfortable. Bathroom is nice and clean. Checked in was easy and the young man at front desk was friendly. The other person working at night shift was so kind. I forgot to bring toothpaste, and offered me free toothpaste and mouthwash. This is an excellent place to stay for such small town.
Stayed 1 night in Oct 2024

10/10 Excellent

Kerri

Stayed 5 nights in Sep 2024

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, room comfort
Just ok. Tiny room. Tiny bathroom
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I compared the amenities to other hotels nearby at a similar price range and chose this one because of the microwave, fridge, and included breakfast. Room was fine, the breakfast was fantastic, with a great spread of options including do-it-yourself fresh waffles. However I was very irritated by the professionalism of one of the night staff members. 10 minutes after checking in (between 8 or 9 pm) I tried to microwave some pizza in my room and the tray didn’t spin. I asked for another one, and instead of immediately replacing it, the staff member I alerted questioned me and implied that I had broken it in front of some other guests, who walked in during the middle of our discourse. Ten minutes later, after telling me to wait, and helping the other guests check-in, the staff member finally left his desk to see if there was a microwave in the common area, and suggested that I use it instead. I emphatically refused and again requested a working microwave in my room, and the staff member followed me to my room to confirm that my microwave wasn’t spinning. Then I had to help him unplug the machine and switch it with the microwave from an unoccupied room next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice breakfast
Stayed 1 night in Oct 2024

4/10 Poor

TAMMY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for three nights (we left the evening of our third night). Horrible customer service! Had to fight 2 nights in a row for fresh towels. First time took an hour & the second time I was ignored completely. My husband went down & had to demand clean towels. We left that night. Unbelievably rude service. The shower door was broken & wouldn't stay closed. Mold on the exhaust fan... disgusting! Parking didn't seem secure. Breakfast was ok but definitely not BW Plus quality. Spend a little more for way better accommodations. Very disappointed in Best Western.
Stayed 3 nights in Oct 2024

6/10 Okay

francis

Travelled with partner
Room was tiny,no deck as in picture
Stayed 1 night in Oct 2024

6/10 Okay

Krystsina

Walls like paper towels but nice
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Easily located. Renovated bathboom. Great hot breakfast. However, walls are paper thin.
Stayed 1 night in Sep 2024

8/10 Good

Paul, SANTA ROSA

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not perfect, but it had the lowest price in addition to being all it needed to be. The staff was great.
Stayed 3 nights in Sep 2024

4/10 Poor

courtney

Business traveller
Disliked: Amenities, property conditions & facilities
Place was convenient but old and my floor was ripped up in the bathroom
Stayed 1 night in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024