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SureStay Plus Hotel by Best Western Mammoth Lakes

2.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Mammoth Lakes

Standard Room, 2 Queen Beds, Balcony, Mountain View
Room amenity
Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave
Property amenity
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Spa
  • Housekeeping
  • Laundry
  • Pet-friendly

Explore the area

Map
54 Sierra Blvd, Mammoth Lakes, CA, 93546
  • Village Gondola Station
    ‪14 min walk‬
  • Mammoth Hospital
    ‪16 min walk‬
  • Mammoth Lakes Welcome Center
    ‪19 min walk‬
  • Mammoth Lakes, CA (MMH-Mammoth Yosemite)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View

Standard Room, 2 Queen Beds, Balcony, Mountain View

  • 25 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds, Non Smoking, Refrigerator & Microwave

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Outbound Mammoth

Pool
Hot tub
Pet-friendly
Parking included
4.4 out of 5, Excellent, (168)
The price is AU$402
for 1 room
includes taxes & fees
5 Feb - 6 Feb
Outbound Mammoth

About the area

Mammoth Lakes

Located in Mammoth Lakes (Downtown Mammoth Lakes), SureStay Plus Hotel by Best Western Mammoth Lakes is within a 5-minute drive of Village Gondola Station and Mammoth Lakes Welcome Center. .This spa hotel is 1.9 mi (3.1 km) from Eagle Express Ski Lift and 3.6 mi (5.8 km) from Chair 5.

What's nearby

  • Village Gondola Station - 14 min walk
  • Mammoth Lakes Welcome Center - 19 min walk
  • Eagle Express Ski Lift - 4 min drive
  • Mammoth Mountain - 7 min drive
  • Mammoth Mountain Ski Resort - 9 min drive

Getting around

  • Mammoth Lakes, CA (MMH-Mammoth Yosemite) - 14 min drive

Restaurants

  • ‪Mammoth Brewing Company - ‬13 min walk
  • ‪Old New York Deli & Bagel - ‬13 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪The Warming Hut - ‬19 min walk
  • ‪Looney Bean - ‬11 min walk

About this property

SureStay Plus Hotel by Best Western Mammoth Lakes

Lakefront Mammoth Lakes hotel in Downtown Mammoth Lakes with a full-service spa
SureStay Plus Hotel by Best Western Mammoth Lakes offers 40 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. Televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot Tub. The spa is equipped with a spa tub. The spa is open daily.
Make yourself at home in one of the 40 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Self-serve breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Self-serve breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Ski shuttle nearby

Food and drink

  • Self-service breakfast available for a fee daily 6:30 AM–9:30 AM

Things to do

  • Full-service spa

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Ski storage
  • Snow sports gear

Spa

  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 7 2025 to February 28 2025 (dates subject to change):
  • Spa

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 45 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 15.00 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 45 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Mammoth Lakes Travelodge
Mammoth Lakes Travelodge Hotel
Travelodge Mammoth Lakes
Travelodge Mammoth Lakes Hotel Mammoth Lakes
Travelodge Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes Motel
Travelodge Wyndham Mammoth Lakes
Surestay Plus By Mammoth Lakes

SureStay Plus Hotel by Best Western Mammoth Lakes Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 133 out of 378 reviews" "
Rating 8 - Good. 109 out of 378 reviews" "
Rating 6 - Okay. 62 out of 378 reviews" "
Rating 4 - Poor. 31 out of 378 reviews" "
Rating 2 - Terrible. 43 out of 378 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Kathryn

Disliked: Cleanliness, staff & service, room comfort
Just ok. Tiny room. Tiny bathroom
Upon check in sign say breakfast until 10. When we went down for breakfast at 9:40- there wasn't any food and they said too bad breakfast is over at 9:30. We said but the sign said. They answered "old sign". Just rude and cheapo
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I compared the amenities to other hotels nearby at a similar price range and chose this one because of the microwave, fridge, and included breakfast. Room was fine, the breakfast was fantastic, with a great spread of options including do-it-yourself fresh waffles. However I was very irritated by the professionalism of one of the night staff members. 10 minutes after checking in (between 8 or 9 pm) I tried to microwave some pizza in my room and the tray didn’t spin. I asked for another one, and instead of immediately replacing it, the staff member I alerted questioned me and implied that I had broken it in front of some other guests, who walked in during the middle of our discourse. Ten minutes later, after telling me to wait, and helping the other guests check-in, the staff member finally left his desk to see if there was a microwave in the common area, and suggested that I use it instead. I emphatically refused and again requested a working microwave in my room, and the staff member followed me to my room to confirm that my microwave wasn’t spinning. Then I had to help him unplug the machine and switch it with the microwave from an unoccupied room next door.
Stayed 1 night in Sep 2024

10/10 Excellent

Ming

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice room, nice breakfast
Stayed 1 night in Oct 2024

4/10 Poor

TAMMY

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for three nights (we left the evening of our third night). Horrible customer service! Had to fight 2 nights in a row for fresh towels. First time took an hour & the second time I was ignored completely. My husband went down & had to demand clean towels. We left that night. Unbelievably rude service. The shower door was broken & wouldn't stay closed. Mold on the exhaust fan... disgusting! Parking didn't seem secure. Breakfast was ok but definitely not BW Plus quality. Spend a little more for way better accommodations. Very disappointed in Best Western.
Stayed 3 nights in Oct 2024

6/10 Okay

francis

Travelled with partner
Room was tiny,no deck as in picture
Stayed 1 night in Oct 2024

6/10 Okay

Krystsina

Walls like paper towels but nice
Stayed 1 night in Sep 2024

10/10 Excellent

Carol

Easily located. Renovated bathboom. Great hot breakfast. However, walls are paper thin.
Stayed 1 night in Sep 2024

8/10 Good

Paul, SANTA ROSA

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not perfect, but it had the lowest price in addition to being all it needed to be. The staff was great.
Stayed 3 nights in Sep 2024

4/10 Poor

courtney

Business traveller
Disliked: Amenities, property conditions & facilities
Place was convenient but old and my floor was ripped up in the bathroom
Stayed 1 night in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very amenable to helping us with some special requests.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
clean rooms
We stayed at other budget hotels in the area in the past and Surestay was cleaner by far. The room did not have carpet, so the floors were clean and no musty old carpet smell. We'll be back.
Stayed 1 night in Aug 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
The interior f the property is very clean and updated. Check in friendly. the room was spacious and clean. The only issue we had was very poor lighting in the room. We were told to let the hot water runfor a bit to get hot, which we did, but the shower is a dribble of water.
Stayed 1 night in Jul 2024

10/10 Excellent

Mariah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Bert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, wonderful town and surrounding mountains. The only thing a little weird was the very narrow bathroom space. Overall a great motel and location.
Stayed 1 night in Jun 2024

6/10 Okay

Daniel

Travelled with family
The door to the room did not close you had to slam it and the safety latch to secure the door from the inside was not fasten to the door the door to the patio looked like someone kicked it in and it was repaired poorly and the stair well to the back door and the hallways were not very clean
Stayed 1 night in Jul 2024

8/10 Good

frederick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Brian

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
DO NOT STAY HERE! It’s dirty and smells horrible.
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was quiet with forest view. No noise. Nice dark room. Our room was big and I loved the floors with no carpet. Breakfast was good. The pocket door for bathroom was annoying. Never stayed open. Bathroom small but very nice. Our room had air conditioning which a lot of properties in Mammoth don't. Very happy with our stay and would stay here again.
Stayed 1 night in Jun 2024

6/10 Okay

Stacey

Liked: Cleanliness, staff & service
Clean and basic rooms. The bed was comfortable. The breakfast was very basic and not brilliant. We were very pleased that the staff called us to let us know we had left an item behind.
Stayed 1 night in Jun 2024

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

4/10 Poor

willdy

Liked: Cleanliness, staff & service, property conditions & facilities
Motel had limited TV; no national channels, ABC, NBC, CBS. All areas were HOT, alarm went off at 5:30 but host at check-in was pleasant.
Stayed 1 night in Jun 2024

10/10 Excellent

Jeannie

Liked: Cleanliness
Stayed 1 night in Jun 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024